Browns Restaurants Arvostelua 

Myself and 2 friends met last Saturday at Browns Suttonn Park for a birthday brunch.
We were served by Dylan who was a truly charming lad who showed us the different menus. Two had the bottomless brunch and another was the driver so chose the normal menu. Dylan was very attentive, informative and didn’t rush us. He also advised us that our table wasn’t booked after us so we could take our time. We had a lovely afternoon and Dylan made sure we were topped up with our drinks.
We will definitely be returning and hope that we get such great service again.
Many thanks Jayne

I had lunch with my granddaughter. I was initially disapointed because I saw that eggs Florentine was on the menu but it's only served for breakfast. We both had a starter with a side dish. Goat's cheese and figs, Prawn cocktail, padron peppers and courgette fritters. We both enjoyed our food very much and the service was good.

Christmas shopping in Liverpool town centre and visited Browns for the Sunday lunch
Firstly staff were 10/10, polite and courteous making us feel welcome
However the Sunday lunch was a let down, meal was lukewarm at most but mainly the roast potatoes were inedible, they were frozen and stale
Like idiots that we are, when asked how food was we said fine so our own fault for accepting
For £65 (two dinners, small water and glass wine) it was not value for money or indeed enjoyable

Went several times to browns Milton Keynes and always good atmosphere and beautiful food. Paul is always such a nice well presented kind person always there for a chat and nothing to much to arrange for his customers. Big plus he speaks German he is my guy only for that 🙏🏼

Lovely atmosphere the piano player/singer was very good.
Waiting staff warm and friendly.
Little bit pricey for cocktails and food.

10/10 experience at Browns SOUTHGATE celebrating my 40th surprise birthday party. Our gorgeous waitress Edyta went above and beyond to make sure all guests of all ages were looked after throughout in the most attentive, thoughtful way. We’ll be back!

First and last visit to Browns in Southgate. Shockingly bad service, sat at our table and then ignored for 15 minutes. Had to ask to order. After 25 minutes still no drinks had to then remind the waitress about our table water. Very poor roast beef with vegetables hanging over the edge of the plate on to the table. After we had finished ignored again. Eventually waitress took two of our plates and left the remaining two. Shockingly bad experience

We went to Browns Exeter for an afternoon tea, we waited ages to be served even though they knew what we wanted already, when it finally arrived I was so so disappointed I had waited ages to go to Browns and to be served 2 finger sandwiches and tiny little cakes was so disappointing the cakes were definitely not homemade and were very tasteless, I was expecting a wow from Browns but all I got was a frown and a £60 bill unfortunately not a good experience!!!!

We had lunch at Browns, Exeter. The food was excellent and our waiter, Chris was friendly and served us well.

Had breakfast today at Browns in Bluewater. The server was called NEFI and he was extremely professional, courteous and very helpful. My husband is disabled and required a softer chair and they were extremely helpful in locating one for him, without any problems. The food was absolutely superb. We had the traditional breakfast and everything on the plate was absolutely delicious and cooked to perfection. Having tried most of the restaurants in Bluewater for breakfast, I have to say that Browns is definitely the best quality and choice of food. Wouldn’t hesitate to return next time we are in Bluewater.

On a special day for my wife, we decided to visit Browns in George Street, Edinburgh. We found an available table for drinks and waited for between five to ten minutes waiting for someone to attend to us. No one appeared and even a couple sat at a nearby table were astonished.
Subsequently, we left without even being acknowledged.
Very disappointed.

Very slow, almost non existent service - no consistent waiting staff meant orders were delivered out of sync, Barely interested staff despite restaurant being fairly quiet.
All requests for better service were ignored.
Filed complaint via Browns online form, they sent a reply that dismissed my concerns but invited reply - the reply function not work - that how interested they were in the follow up.
Wont return

We went for a family meal and the service was amazing our waiter was Louie we was at the Canary Wharf branch he was very attentive and interacted well with the children we had with us if I could leave a 10 star review I would well done Louie

Visited Browns in Kingston for afternoon tea for a group of six. Can’t fault the service and a nice atmosphere but probably the smallest afternoon tea I’ve ever had. Two tiny sandwiches with a tiny egg roll (literally small finger sized) minuscule scones, smaller than the size of a ginger nut biscuit at best, which were so small they fell apart when cut. A tiny slice of cake and a couple of random miniature additions one being a moose that was so small I couldn’t get the spoon into the miniature ‘bowl’. It honestly looked like a dolls version of an afternoon tea. Clearly they have economised at the expense of the customer. Having paid £45 at a nice hotel recently for a much larger afternoon tea for two, at £25 per head this is really not good value for money. Would not bother again.

Had Breakfast at Browns in Ruislip. I chose the traditional Breakfast. It was excellent. Quality, price and service was too. The waitress that served us (Sarah) was so friendly and helpful. I will definitely be heading there again very soon.

Surprise 60th afternoon tea all went wrong 🤦‍♀️
Browns Cardiff

Waited over an hour for pre ordered food we were told was prepared 48hrs previously, we were told this as an extra person turned up and they couldn't have afternoon tea, had to order from main menu.
2 people were veggie plus one of these had a nut allergy.
When the food came out the Staff didn't have a clue re allergies and veggie 🤦‍♀️ I asked to see the Manager guess what he was the Manager!!
Then the Waitress said no worries they don't have Peanuts in the kitchen so all is good 😡
This put a dampner on the afternoon.
THEN! they tried to overcharge us by £50, huge discussion with another Manager and they apologised.
I complained to the company received an apology and a £50 voucher which I have declined as that doesn't even buy a drink each. And yes you guessed it, havent heard anything since!
I CANNOT RECOMMEND BROWN'S 😡

We booked a table for Browns of Bristol on the 16th of July for 2pm for 5 adults . On their website it clearly states that they do a set 3 course menu for £25 from lunchtime to early evening so when we ask for the set menu we were told that they were not doing it today instead they had a graduation menu instead which does not say anything on line about this menu wasn't has good as the £25 set 3 course menu and they wanted £39 so I phoned customer care after talking to the manager and was told it would be sorted this was a blatant lie has ig was not sorted at all . We offered from the £25 menu q inferior starter 2 inferior mains ans 1 dessert We as a party were very disappointed and will never use Browns anywhere again totally con merchants

Lovely early dinner at Browns on Saturday evening ahead of my nieces dance show at Nottingham Playhouse. Food was lovely. Staff super attentive. Great atmosphere. Thank you for looking after us

Canary Wharf , the service and staff are shocking , really bad service, will not visit again

Browns Restaurants have gone down hill big time since they left Brighton. We will no longer go there!