I have purchased 3 spark nano trackers from Brickhouse and all of them have worked great. Any time I have had a question there customer service and tech support have been excellent. Kelvin G. was a h... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I an glad I found this service. I get the sense that i have someone else on my team. The tracking services appear highly accurate. The rates are reasonable too. Marvin was very helpful in troubles... Näytä lisää
Fast and friendly service. Kevin was a big help on everything. He aas very patient and polite on helping me. The product has been a huge help. We put it on my elderly dads 4 wheeler and it shows me hi... Näytä lisää
Simple system to set up. Mervin from customer service was excellent. He helped me set up a text notification if someone starts up the car. This will help when I am away. Thank you Mervin and Bri... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
Yhteystiedot
5718 W. 79th Street, 46278, Indianapolis, Yhdysvallat
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4,9
Erinomainen
875 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service!!
Always quick to respond to my messages and reactivate my service with zero issues. All of the agents are very polite especially trish!! Very great overall experience.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
We appreciate your continued trust! We're pleased that your service reactivation went smoothly and that our team has been helpful. We're here for you whenever you need support, and we'll pass your feedback along to Trish and the team.
Brickhouse customer care
Brickhouse customer care has been available to help every step of the way and assisted when devices have had issues. The experience has been really great. Czarmaine was able to resolve my issue on a unit that was not working properly
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We understand the importance of reliable support, especially when a GPS device isn’t functioning as expected. We're glad to hear Czarmaine was able to resolve the issue and that you've had a great experience with our support team. Please know we're always here to support you whenever you need us.
Great Service; Great Product
I had many questions re: the tracking device. Each time I called, the customer service representative was quick, responsive and informative. All of the information has been accurate and the device has provided valuable information.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We are always happy to answer your questions and ensure everything is clear. We’re glad our support team was able to assist you each time you called. Please rest assured that we are here to help whenever you need assistance, and we will continue to provide you with the best support possible.
I had an issue logging into the app
I had an issue logging into the app. And someone responded right away and got me logged in. Czarmaine is the agent who helped me they where amazing.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re delighted to hear that Czarmaine was able to assist you efficiently and restore your access seamlessly. Your feedback will be shared with her.
Brickhouse security gave me great…
Brickhouse security gave me great customer service and answered all of my questions. Czarmaine the representative who helped me out was very attentive and supportive at making sure I fully understood everything and was fully satisfied
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Trish was super helpful taking care of…
Trish was super helpful taking care of my problem walked me through my issue got it solved in 30 minutes. Customer service was a breath of fresh air thank you Trish !
16. helmikuuta 2026
Oma-aloitteinen arvostelu
I DEFINITELY RECOMMEND THIS PRODUCT
I DEFINITELY RECOMMEND THIS PRODUCT. IT IS VERY PRECISE. ALSO ASK FOE TRISH SHE WAS VERY HELPFUL.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Works great gast and accuracy is awsome
Works great
Fast and accuracy is awsome
6. helmikuuta 2026
Oma-aloitteinen arvostelu
When every it seems that the device is…
When every it seems that the device is not responding I can chat with a rep. wh inturns do what they do best and get my device working again. This is the best service for GPS tracking your vehicles on the market. I would reccomend them highly...
15. helmikuuta 2026
Oma-aloitteinen arvostelu
The best customer service
Everything is perfect had some issues that were quickly fixed in less than 10 minutes by Mervin. The tracker itself that I bought is now working perfectly fine and by far the best ive bought.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
I just got this GPS Tracker and I am…
I just got this GPS Tracker and I am very satisfied with the results, it’s very accurate and precise on location
The customer service is very kind and helpful I was helped by Czarmaine 🙂
I really recommend the product
I am happy with it, thanks BrickHouse!!
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your kind feedback and recommendation! We're thrilled to hear that you’re happy with our GPR product and its accuracy. We’ll be sure to share your appreciation with Czarmaine; she’ll be delighted.
Always on point and never had a problem…
Always on point and never had a problem with the device or service. Highly recommend!
Trish was amazing
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your recommendation! We’re thrilled to hear that our GPS solution has been reliable for you; that’s exactly the experience we strive to deliver.
We also appreciate your recognition of Trish; she’s dedicated to helping our customers, and we’ll be sure to share your kind words with her.
Very knowledgeable staff
I bought a tracker and I’ve had lots of questions to make sure I know how to use it correctly and get the most out of it. They’ve been patient with me and they really know their stuff. I would highly recommend them based on their knowledge and just how they treat their customers with respect. They’ve gone above and beyond for me.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Great tracker works perfectly I love…
Great tracker works perfectly I love the geofences and the text alerts so I do t have to open the app. Also Mervin was of great assistance when I needed question s answered about the tracker.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Mervin is the greatest
Mervin is the greatest. Fantastic customer service and Mervin resolved my issue with my Eon Odyssey in less than 5 mins. I highly recommend this unit and Thanks again Mervin for prompt service. I really appreciate it.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
These guy's and gals know their stuff…
These guy's and gals know their stuff when you need them the most. I been with brick house for almost 2yrs. You get what you pay for. They want to help you with any issues you might have. They always have been kind and very understanding. In the month of November a problem arised so I called and they helped me within 26 minutes all taken care of. I couldn't believe the service.
they make sure that you are very satisfied with their service. I am very happy with this company. Good job you guys.....
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Great Service from the Rep Marvin
Great Service from the Rep Marvin. He was very helpful with helping me setup my device.
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for choosing BrickHouse Security and for sharing your feedback! We’re glad Marvin was able to assist you with your device setup and ensure everything went smoothly.
I had problems logging on to my device
I had problems logging on to my device. I texted Brickhouse and Czarmaine responded to help me. After several minutes it was discovered that I had a capital letter in my email address. I felt so foolish. Charmaine was so kind and very helpful and understanding of my mistakes. Your in good hands if you're lucky enough to get her help.
Thank you
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
We truly appreciate you taking the time to share your experience. We understand how frustrating login issues can be, and we’re glad to hear that Czarmaine was able to guide you through it with understanding and care. We’ll be sure to share your appreciation with her, and you can count on us to be here whenever you need support.
Mervin was great
Mervin was great! Communication on point!
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re pleased to hear Mervin made such a positive impression and kept communication clear and consistent throughout. We’ll be sure to pass this along to him!
love love them they are always on point…
love love them they are always on point MERVIN was so kind in helping me with my payment date 10/10 recommend
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BrickHouse Security / BrickHouse GPS
Thank you for the kind words; they mean a lot to us. We’re glad to hear you’ve consistently had a great experience and that Mervin was able to help with your payment date. We’ll be sure to share this with him.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.