Ordered from BPerfect on a Sunday morning, on receipt of my confirmation realised I had the wrong address in for postage of my package. I emailed to ask would it be possible to change the address. Deb... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What an incredible experience! Ann gave me outstanding customer service. As a visually impaired customer I was struggling to find brow products that I could use and give natural results. Next thing... Näytä lisää
Ordered a brow pen from BPerfect recently which arrived promptly & with a gel pen which was great. Unfortunately the shade Ash Brown that I ordered was far too dark for me. Following emails between my... Näytä lisää
I placed an order for instant tan however put through the wrong colour, I immediately emailed customer service but as it was a Sunday I didn’t hear back until Monday so thought it would be too late bu... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Yhteystiedot
8 Enterprise Crescent, BT28 2BP, Lisburn, Yhdistynyt kuningaskunta
- www.bperfectcosmetics.com
On vastannut 70 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very speedy response
Very speedy response. Hopefully the replacement will arrive soon. Robyn from Customer Service was extremely pleasant and efficient.
Hi Ann from customer service was…
Hi Ann from customer service was absolutely brilliant.she dealt with my complaint very well
All sorted within 2 days
Thanks Ann
From Jacinta walsh
Emailed be perfect re a -faulty product…
Emailed be perfect re a -faulty product , A lady called Ann looked after me and its all sorted. My replacement is on the way . I Purchased this product in Dunnes stores, and they would not help me. I went directly to the company Be Perfect, and i am very happy with their service . Look forward to receiving my package later on this week . Customer care staff member Ann was very helpful and came straight back to me . Great service .
Thank you ,
Andrea
Amazing customer service
Had a small issue with my order and sent an email, Ann replied and was very helpful and had the issue resolved straight away. Really good customer service.
Had a problem with royal mail contacted…
Had a problem with royal mail contacted customer service. Ann went above and beyond to help me thanks again.
I got mistakenly got the wrong product…
I got mistakenly got the wrong product and emailed the customer care and they replied promptly to myself. Deborah was very friendly and provided great assistance.
After I ordered wrong shade
After I ordered wrong shade I contacted Customer care. Deborah changed my order very quickly before it was despatched. Brilliant 🤩
Mrs glam X B perfect
Absolutely love B perfect especially the Mrs glam collab. I was adding little bits to my original makeup since it came out now over 5 years I’m fully into b perfect and Mrs glam I love it. Wouldn’t change my makeup brand not a clue what I used before this💋
Brilliant customer service
I had an issue with a missing lid. Deborah was so helpful and efficient. Problem solved in minutes. Highly recommend chroma cover foundation too.
Wrong Item
I bought a bundle and the wrong thing came and I talked to Deborah and she was really good!!! Got my problem sorted all thanks to her.
Great customer service
I must say I find the bperfect team outstanding i order alot from them one particular order I was missing an item and got on to customer care and got onto a lovely lady who fixed the problem immediately great customer service
Deborah from customer care
Deborah from customer care responded to my issue and resolved everything immediately. Very happy with the speed with which she carried out the amendments. Many thanks
Excellent customer service
Excellent customer service, purchased the wrong colour and emailed in a panic to get it changed and a lovely woman Ann assured me she had updated this before they had dispatched it.
I emailed BPerfect due to an error on…
I emailed BPerfect due to an error on my part.. basically I didnt add an item to my order that was free if I bought a full size foundation.
I receive an email first thing this morning from Deborah to say that the item was added to my order by her and will be shipped with it.
Amazing service. Fast. Polite and just a great service. As well as their products being top quality.
Thankyou.
Great Customer Service & prompt…
Great Customer Service & prompt service with Deborah.
Emailed with issue with taning product.
Problem solved without delay.
Thanks Deborah 😊
Great customer service by Deborah i…
Great customer service by Deborah i ordered make up this morning, later i noticed if you ordered my product you would get a free make up brush. On the off chance i emailed team asking would it be possible to get a free brush. Within 10 minutes Deborah emailed to say no problem. Delighted. Many thanks
Customer Support is fantastic
I have placed an order which has arrived with an error when it has been packaged.. (it happens).. however customer service was so speedy and efficient, its being resolved with no issues. Thanks Deborah. Looking forward to trying the product!
Bought mrs glam duo eyebrow pencil and…
Bought mrs glam duo eyebrow pencil and it didn’t look to work but with the help of Deborah it was resolved almost instantly! Great customer service cannot fault them or the products 😊
Deborah was very helpful with…
Deborah was very helpful with correcting an order and colour matching me to send the correct colour(my error in original ordering)
The mascara is THE BEST ive used in a long time so will b using again without a doubt!!
Great customer service got back to be…
Great customer service got back to be super fast and helped me with my problems
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








