Light did not work. I returned it after spending several days of communication with Customer Service. After one week of their receipt of the returned light I followed up with an email asking for statu... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is my third purchase from Bougerv , first was small camp light, I was impressed by it's build quality,it feels heavy duty, strong magnet. Holds charge for a long time plus the light outpu... Näytä lisää
i have used the 19 qt cooler several times for keeping groceries cool and also as a supplementary freezer for ice packs and such. i elected to get the base model without the battery. i found a separ... Näytä lisää
Yritys on vastannut
Customer service has been great. I have had 2 issues with items, one was a shipping issue and they resolved with a refund. The other issue was with a telescoping lattern that didn't work anymore, t... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Yhteystiedot
Yhdysvallat
- support@bougerv.com
- www.bougerv.com
4,3
Erinomainen
3 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Battery disappointment
Battery disappointment - I love my Bouge RV freezer/fridge. I ordered the battery to use. I had not needed the battery. It was used once by my granddaughter for a trip. I did accidentally leave the battery in the RV when I put it in storage for the winter. I cannot get the battery to charge. Love the freezer, not so the battery
29. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Dear Shirley,
We are truly sorry to hear about your disappointment with the battery and for any inconvenience this has caused you. Please accept our sincerest apologies for the experience.
Based on the information provided in your review, we checked the details of your order (Order BJ-79630) and found that it included two electric blankets, but there was no mention of a battery or freezer. To assist you further, we have reached out to you via email with the relevant order details and additional information.
We kindly ask for your response so that we can work together to resolve this matter promptly. Your satisfaction is very important to us, and we are committed to addressing your concerns.
Thank you for your understanding and cooperation. We look forward to hearing from you soon.
Warm regards,
BougeRV Official Website Customer Service
Comfortable winter camping, finally...
I've used the diesel heater three times now, and it worked flawlessly every time. The air in the tent was dry the first time I used it, as expected, but I solved that by using a small humidifier. I also found it to be pretty efficient in the use of diesel. This thing is way better than the cheap diesel heaters out there, and the app is very easy to use as well. Definitely a good value. I didn't realize how much I would enjoy winter camping until now. Thank you, BougeRV.
30. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for sharing your experience! 😊 We're so happy to hear our diesel heater has made your winter camping comfortable and enjoyable. Here's to many more cozy adventures! 🏕️❄️🔥
Customer servicee is good but the time…
Customer service is good but the time it took to get my part took 3 months I knew that going in it would take time but if you need parts you have to plan ahead…
30. tammikuuta 2026
Very responsive to support questions…
Very responsive to support questions and concerns.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Thank you for your kind words! 😊 We're always here to help and happy to assist with any questions or concerns. 💬✨
Solid engineering
Solid engineering. Great products to solve challenging outdoor issues. Not just a box; outside it's a work of art with thoughtful design features and inside it's a work of science and solid engineering.
30. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for such an amazing review! 😊 We're thrilled to hear you appreciate the design and engineering behind our products. Here's to solving more outdoor challenges together! 🏕️✨
Love my BougeRV Products
I have a few BougeRV products, Rocky41-12V fridge, two camp lights, including one of the latest Wide Area Outdoor Telescoping camp lights. I really love it. A diesel heater. It saved me plenty of money compared to the LP alternative. Oh, I can’t forget my 2-12V Electric Blankets. One for me, one for my wife. I did have an issue with one of the camp light products but it was taken care of right away. I received a replacement within a couple days after 2 emails. I love all the products and the customer service is top-notch.
29. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you so much for your amazing feedback! 🌟 We're thrilled to hear you're loving your BougeRV products and that our customer service could help quickly. Here's to many more cozy and adventurous moments! 🏕️❄️😊
Great Products
Bought a second refrigerator to keep items cold while driving to Florida. My first refrigerator is use for camping
22. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your support! 😊 We're so glad our refrigerators are keeping your trips cool, whether it's camping or driving to Florida. Enjoy! ❄️🚐
It was fast and I love your products so…
It was fast and I love your products so far I have a fridge the battery and I’m expecting a light
29. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your support! 😊 We're thrilled you're enjoying our products and hope you love the light too when it arrives! 💡🚀
Controls are much easier and user…
Controls are much easier and user friendly then the cr35. Quieter and seems to hold temp better, like the controls location on cr35 better, also the usb port on top was nicer. Handle feels stronger on cr35. Love it thou.
28. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your detailed feedback! 😊 We're glad you're loving it and appreciate your insights—they help us improve. Happy adventuring! 🚐✨
Great service and products
Great service and products. I own several of their camping products and they've all been stellar.
28. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your awesome feedback! 🌟 We're so happy to hear you're loving our camping products. Here's to many more adventures! 🏕️😊
Excellent products
Excellent products; the solar panels have the highest efficiency on the market. Well packaged to prevent shipping damage.
28. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your wonderful feedback! 🌞 We're thrilled to hear you're enjoying the high efficiency of our solar panels and that the packaging met your expectations. Happy solar powering! ⚡😊
Vastaus yritykseltä bougerv.com
Thank you for sharing your experience! 😊 We're so glad to hear the unit is working great for you. Enjoy! 🚀
I had an issue with the dc to dc…
I had an issue with the dc to dc charger. I emailed bougerv and I was contacted the next day. After several test I was ask to perform on the unit. I was sent a replacement, which so far is working as it should. Special thanks to Wenny for the help in resolving this issue. I had an over all good experience.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Thank you so much for your kind words and for sharing your experience! 😊 We're glad we could assist you and that the replacement is working well. We'll be sure to pass your thanks along to Wenny! If you need anything else, feel free to reach out. 💪
Vastaus yritykseltä bougerv.com
Thank you for your feedback! 😊 We're thrilled to hear you're happy with both the MPPT Controller and diesel heater. Enjoy! ⚡🔥✨
Vastaus yritykseltä bougerv.com
Thank you for your kind words! 😊 We're so glad you enjoyed the great prices, fast delivery, and excellent service. Your support means the world to us! 🚀✨
I assume you got paid by UPS for the…
I assume you got paid by UPS for the damaged power pack. Then you left me with 50 pounds of junk and lovely parting gift, a light. You have made no effort to replace the unit or offered any apology for the way my account was handled. I wouldn't buy anything from you ever again. Enough said.
27. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Dear jodie,
We are truly sorry to hear about your dissatisfaction and the experience you’ve had. Please accept our sincerest apologies for any inconvenience caused.
If you were unhappy with the resolution provided at the time, we sincerely regret not having received any feedback from you regarding your concerns. As we were unable to send a replacement unit, we issued a full refund for your order. Additionally, the complimentary gift included with your order was not required to be returned.
If there are any unresolved issues or additional concerns, we encourage you to reach out to us directly. We are committed to addressing your concerns and ensuring your satisfaction.
Thank you for your understanding, and we hope to have the opportunity to assist you further.
Warm regards,
BougeRV Official Website Customer Service
The most compelling aspect of my…
The most compelling aspect of my purchase was the quality of the product, chiefly the two zone cooler style fridge/freezer. It can be powered by 12V or 24V (the latter is my build-out design) and appears very reliable, as tested in my kitchen,
27. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your thoughtful feedback! 😊 We're thrilled to hear you're impressed with the quality and versatility of your fridge/freezer. Wishing you many reliable adventures ahead! ❄️🚐✨
Shipped in time, arrive in good condition.
Orders are always shipped in time and arrive in good shape.
19. tammikuuta 2026
Vastaus yritykseltä bougerv.com
Thank you for your feedback! 😊 We're so happy to hear your orders always arrive on time and in great condition. Your support means a lot to us! 🚚✨
Stand up warranty
I had a few issues with one unit and they honoured their warranty quickly and sent a replacement.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Thank you so much for your kind words! 😊 We're thrilled to hear you were satisfied with our warranty service. Your support means a lot to us! 🚀
Pricing Mistake
Updated: I do believe it was an accidental error by the website team. While I wished the sales people would have honored the price that was indicated, as what is customary in retail, and immediately fix the incorrect website pricing, It was nice to see a representative from the company acting responsibly and did try to make things right. They did fix the website error. And so whats great is they made the correction. I like the products I purchased from Bouge RV.
Original post:
BougeRV's website indicated pricing on two items that they will not honor. They claimed it was an innocent website mistake. However, after they have been made aware of this twice to two different representatives, one of which is a manager - they have continued to leave this misleading advertised price on their retail website for others to be baited. A solar charger advertised for on sale for $89.99 from $129.99 , but once in the shopping cart changes to $159.99 for the same item.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä bougerv.com
Dear David,
We sincerely apologize for the frustration and inconvenience caused by the pricing issue on our website. Upon receiving your feedback, we immediately contacted the relevant team to address and correct the pricing error as a priority to ensure no further confusion for our customers.
We regret that the process may not have met your expectations, and we truly appreciate your patience as we work to resolve this matter. We have also reached out to you via email and look forward to your response so that we can assist you further and make things right.
Thank you for bringing this to our attention, and we deeply value your understanding.
Warm regards,
BougeRV Official Website Customer Service
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.