Bose Arvostelua 

Bought the Bose QC Ultra Earbuds and the sound is good but connection is appalling. Also whenever I take a step it makes a loud banging sound so no good for running or high impact sports. Noise cancelling is not exceptional and shortcuts are soooooo bad and never work. There’s a setting that can’t be changed whereby if you tap the earphone it pauses the music, but it’s soooo frustrating cause it pauses if you adjust the earphone or tap it with your arm if your exercising. And then if you tap again to play the music again it’s non responsive. Honestly wish I’d just stuck to AirPods. It was not worth the money spent at all.
Also the charging seems to be bad, and the earbuds don’t last very long, battery time is poor.

Bose uk absolute shameless company sent my soundbar in a couple of months ago for repair , everytime on chat they said wait 3-5 days for more info every week I have contacted same old story from them until today
Today they are saying the didn't receive it 🤣🤣 honestly they are the worst company
They must have lost the soundbar or something now refusing to repair or replace my item

Earbuds have gone almost inaudeble despite all trouble shooting tips and tricks including updating firmware. Failed only 1 month after 2 year warranty mark! Contacted Bose. No repair offered, only another pair for 20% off! Oh Please. Apple all the way next time with Apple Care. Truly a perfect example of built in obsolescence....Awful customer service.

Multiple calls to fix issues with the sound bar. Then the 700 bass module completely dies after only 3 years.
Don’t waste your money.

All though their products are abit expencive they're all up to the highest standard

I have 3 bose products now and none of them have disappointed, I dont know another company where every single product is perfect and I cant imagine buying audio products from any other company

Very good customer Services, I have been using Bose Quiet comfort Ultra earbuds almost two years, I haven't found anything compare to this pair interms of sound Quality and comfort. I have used sennhiser ,sony even earpods. nothing like that,using this earbuds couple times I have issue with bluetooth whenever I contact them, they have sent me another pair without complication. I really apprieciate their Excellent services.

It is a pity that I can't leave a minus 5-star review. Such an expensive premium product should have top customer support, but it doesn't. Due to the tax avoidance scheme, Bose dispatches the product from Belgium. You have to wait ages until you receive the order. It goes without saying that a repair is even worse. How they can survive with such poor logistics is a mystery to be explored.

Returned my earphones and have confirmation of delivery yet they are stating that they haven’t received and that I can’t have a refund - so I have no product and no money back so fundamentally they have taken my money - never ever purchase from here

Bought, Bose home 500 speaker, as they said it could connect to google assistant& Alexa, I wanted it for google assistant for my youtube !!!! it did not connect, 3 hours later trying to connect it on Google voice control no chance, i tried eveything !!! but it says on bose websight it connects to google assistant !!! thats why i bought it,, spoke to bose technical support !!!even they could not get it connected to google voice control !!!! HaHa Ha are you joking me ?? !!!! i sent the speaker straight back for a full refund !!! probably a really good speaker but try connecting it to the google voice control and you have no chance !!! (Alexa it connects in 1 minute) straight away !!! Stop giving false promises Bose !!!!and sort your Bose music app out its a sham of errors !!! ( then i read all the Hundreds of people who have the same problem on the internet, to connect to google voice control !!!!) you would not expect that from such a professional company as Bose !!!

Fake Bose Newsletter Codes. 10% Offer is a scam. Customer Support is useless and everything about this Brand is no longer what it seems. Staff make promises, ask you to pay them through links rather than the official website and do not keep to their word. 5 Hours, countless conversations and plenty of emails sent - pointless. Avoid Avoid Avoid.

Someone at Bose warehouse appears to have stolen the Bose 500 hifi I sent in for repairs. I had to have it repaired since it was incapable of changing to a different wifi.
In the long run whoever stole it likely did me a favour as it was such a useless product only matched by the useless clowns in technical support. Needless to say, they refused to provide any assistance in investigating the issue and merely said I sent them a green shirt in an envelope and not a hifi.

Given a pair of QuietComfort earbuds as a present. Worked perfectly for 18 months then found both buds flashing red and white and wouldn't connect to bluetooth. Called Bose support who after a couple of minutes of diagnostics told me that the only option was to replace the buds and charging case with new (at a "discounted" price of £185!) PLEASE READ: If you have a problem with either or both earbuds or the charging case you will have to bin the lot. I asked Bose if it was possible to replace a single earbud and the answer was that the buds were paired at the factory and then to the case, so it was impossible to replace a single part. Absolutely outraged that they have their customers by the dangly bits if their product fails in any way. I shall never buy from Bose again as this is the only way I can protest about their total lack of caring about their customers.

Wow! Fantastic service. Our speaker refused to charge. I contacted their repair department, and as it was over 6 years old, it was out of warranty. It would be £69 to repair it. We thought about it then got back in touch and arranged for it to be returned on the understanding that it world be returned with the battery replaced for the said £69.

We were told it was actually FOC and when it came back was, honestly, like new. Fantastic! We've other Bluetooth speakers but the sound quality is nothing like the Bose.

Well done guys, super service. Thank you 🙇‍♂️

Bose cannot update system configuration as my speaker released in 2014. I paid almost 500 and now I have to bin it

The sound quality on the Bose QuietComfort Ultra Earbuds is absolutely phenomenal – rich, detailed, and immersive. Whether I'm listening to music, podcasts, or pushing through a tough session on the indoor Wattbike, the audio never misses a beat. The fit is also spot-on; secure and comfortable even during intense workouts.

The only (very minor) downside is the touch sensitivity on the earbuds – during heavy training sessions I occasionally brush them by accident and it pauses my music. But honestly, it’s a small trade-off for everything else these deliver.

Highly recommend – Bose have knocked it out of the park with these.

I ordered the Quiet Comfort headphones, refurbished. They were faulty, but still usable for work, which I needed them for. So I asked them to let me keep the faulty set until the new set arrived, as I couldn't be without headphones. They refused because "that's not their policy". So now I will be without headphones for 7-15 days, plus the time it takes for them to receive the old ones.

They have no complaint form. I asked for them to escalate my case, and they told me to check back in 4 business days (they won't reach out to me lol).

Bose, you make good products, but your anti-customer-centric service is a disgrace. If the headphones you send me this time are faulty as well, you'll lose a customer for good.

Really poor experience with Bose. Bought some headphones that ended up being faulty and so returned them for replacement. Bose sent some replacements but the package had the completely wrong item in it. 2 months later and their investigation into it is still ongoing and I don’t have any headphones. So I’ve shelled out £300+ on headphones and never actually been able to use them after months of purchase.

Everytime I contact Bose they say they will escalate and I’ll hear back within 72 hours but I never do. Shocking service given the mistake is all at their end they should be trying to resolve asap

I am the proud owner of Quietcomfort Ultra earbuds. As a product they are excellent with very good fidelity & noise cancelling. But they can get lost. Whilst on a Easyjet flight, I took one bud out to speak with the air hostess but then the bud disappeared. After landing the hostesses were very helpful in searching the plane for bud but it had vanished. I then wrote to Bose offering to purchase a replacement bud. I sent the case back with the remaining bud in it. This evening a complete new replacement set of buds and case in arrived in the post free of charge. This excellent and kind service by Bose deserves commendation. Frankly, if I am in the market for other similar audio products, I will purchase again from Bose. Thank you Bose!

Appalling environmental policy. Bose would rather landfill my over ear headphones and give me the opportunity to purchase a new pair at the discount price of £345 than let me buy a replacement cup (not integral to the working of the headphone, merely housing for the electronic components). Its defies logic in this day and age that companies are changing policies from ones which offer repairs and replacement parts to policies that knowingly and actively push for products to be discarded into landfill before necessary.

Absolutely a fantastic company, I had a small problem with my ear buds, without fuss my ear buds were changed for a new pair and I didn’t have to wait for weeks, I sent them back and within a few days I received my new pair
I have many Bose products and they are all fantastic