Nice, well mannered. Talked me through everything. After care good. Enjoyable experience.
Sijainti
Vaihda sijaintia58 Park Street, WS1 1NG Walsall, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everything explained clearly and tests carried out thoroughly and professionally. Different hearing aids explained clearly without any pressure to buy one so that my wife and I were able to make a cl... Näytä lisää
I was suffering 2 months from a toxic gas my whole body get infected. I went to the emergency too many times. I want to my GP as well they haven’t helped me I was suffering even mentally because I nee... Näytä lisää
I've worked all my life and paid into the Nhs only to find that I have to pay a third party (Boots) for hearing aids when I m retired, the care received was excellent but at a cost.
Yrityksen tiedot
Yrityksen kirjoittama
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Yhteystiedot
58 Park Street, WS1 1NG, Walsall, England, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
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Muut katsoivat myös näitä
The reception was awesome
The reception was awesome
The explanation was very informative and revealing
Very good service
Customer care outstanding. Professionalism of consultant.
He gave a thorough briefing on all of the options. Customer aftercare.
I was impressed ..
I was impressed with the thorough test and the attention to detail in the audiologist. He gave me sound advice.
Treated with courtesy
Treated with courtesy. Everything explained so I could understand. Very happy with the consultant
He was quite polite and very pleasant
He was quite polite and very understanding , explaining everything step by step. Also explained what will be the cost and how to go forward.
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Device does not work...nearly a year later
I have been complaining about mine since I got it, customer service was phenomenal when I was getting it and after I started saying from day 1 that my device which cost over £1000 is not working and not much attention given. I have been booked in for appointment and not seen until near the time as the appointment was booked without informing me and I have also rang customer service and still nothing.
I cannot hear when anyone speaks to me through the hearing aid, I am using my better ear to listen and respond, it is coming up to a year and still nothing has been done about it.
I have asked to change it for something else from day one and nothing has been done. I feel like I am a guinea pig trying to get to the best solution and still no chance. I went last Saturday booked in for a long appointment and still nothing change. When I left Boots it started making a funny interference noise again. I had to turn it off.
No manager or anyone got back to me to support me and although they said they would no one have. They haven't even gave me any option whatsoever, no one cares as far as I see as long as they get your money and I think this is unfair as the device is like a piece of shell it doesn't do its job and I do not think this is fair.
If I could rate this a zero I would.
You are asking me to add further information it would be a lot to say. Because as I said this is going on from day one and still no help or support given to rectify this, I am currently unable to wear my hearing aid that cost me alot. If you check my records you will see all the visits and the complains made and now I am told its almost a year, noteven a phone call to resolve this.

Vastaus yritykseltä Boots Hearingcare - Walsall
Really pleased with the service…
Really pleased with the service received. Everything explained throughout. All questions answered.really friendly put you at ease at all times.
Very Good Sevice
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