Boots Hearingcare - Holme Arvostelua 30

Having had huge difficulty even arranging an appointment at Boots Biggleswade for wax removal, it has been abruptly cancelled by text today within hours of it. To make it worse the online rebooking link says appointments are available nowhere in my area, and I have to ring - yet again - a euphemistically named "engagement" centre. Fortunately I have been able within minutes to arrange an appointment with Specsavers, Letchworth. I wouldn't touch Boots with a bargepole. Appalling customer service from start to finish.

Complete professionally treated and complete confidence in the audiologist

Very professional consultation everythingʻ explained very well

Darren made me feel comfortable all the way through the examination, and I'm just waiting to have my hearing aids fitted

I have had several visits to Boots for a hearing tests and also to try different hearing aids. Darren is excellent, professional and helpful. Thank you!

So easy to make appointments, everything is convenient and timely. Service is great, all is explained clearly and the fitting went well and I was confident that I could manage with the requirements. Follow up appointment not too far off so any new questions can be answered. Pleased with results so far, all going well.

Darren at Biggleswade store was professional, whilst being approached and friendly. He understood my requirements and made me feel at easy. He also explained all the different types of hearing aids and suggested what was right for me.

Darren at Boots, Biggleswade, was very helpful. Explained my hearing issues clearly and which type of hearing aid would be most suitable for my condition.

I went in for a hearing test and then was mis-some one hearing aid at the price of £2650 when I researched later I can get the same hearing aid and service provided for less than half the price else where!

The Audiologist was excellent, everything was explained and demonstrated. We were also provided with a copy of the frequency and loudness graphs, fascinating.
No big sales pitch, just a clear explanation of options available.

Very profesional assessments and full explanations, very friendly understanding manner. Felt confident and looked after in Darren's care from 1st contact.
Would highly recommend.

My hearing test appointment on Saturday was again one of very satisfying professional attention by Darren. He has helped me in every way possible, so ready to go the second mile to do the best for his patients. I am very thankful to him and that Boots have such a good audiologist at Biggleswade.

Eating for over 14 days before a refund and still waiting not the way a company like yours not good enough boots

Professional and helpful, absolutely first class understanding and advice from start to finish, Darren explained everything perfectly and made the process very easy.
Looking forward to hearing the sounds again.
Thanks

A little wait for my appointment - No real problem.
Excellent consultation. The Audiologist was totally up front regarding cost. No pressure whatsoever. Still a lot of questions, which, I'm sure, will be answered in due course. The initial experience of my new hearing aids is very encouraging although I do understand that it will take time to acclimatise myself to them.

Very thorough test. Options clearly explained, time taken over fitting of hearing Aid and all questions answered. Highly recommended.

Very helpful. My hearing aids have been fitted and work well

Everything was explained so that I could understand it. Tester was very professional.

Advice given in a pleasant manner and very helpful.