Bonhams Arvostelua 

My son and I attended a mph aution at Bicester Heritage 3 months ago. He bid on a Ford Thunderbird but was supposedly outbid. The car didn't sell and he was told an offer for less than his bit would probably be accepted,but No one was really interested in following in it up. I believe the auction tried to run his bid up to get past the reserve price but it back fired. Later we made an offer and left it with Tyger Tholstrup who was in charge of dealing with this car. He has never contacted me but I have called in the the office on numerous occasions and tried phoning and emailing etc...
He was supposed to be trying to negotiate with the owner but 3 months later the car still sits in their compound at Bicester with flat tyres and has just been left dumped outside in the elements. It is truly disgusting and disappointing beyond belief. We own over 40 cars ranging from the 1930 - present day and are keen collectors/ restorers. Since the auction we have purchased various other vehicles for all sorts of people all of which have been better than Bonhams. We've brought vehicles for other classic/ vintage auctions and have always had good service. My son did successfully buy another car in the same auction but this didn't make them take him anymore serious.

I was interested in entering a vehicle in the Bonham's Beaulieu sale, 2021. I contacted Tyger, and supplied all the details and a vast number of photographs. A valuation of 4 to 8 thousand was touted. This sparked my interest, but as the car was a barn find I was advised to sell with no reserve. The car required restoration, but I did supply 4 new genuine Mercedes wings with the vehicle ( now unobtainable, so valuable in their own right ) I personally delivered the car to Beaulieu, there where no directional signs as to where to go, no help unloading. Lot of talking not a lot of action. Car was sold for exactly half the lowest estimate. £ 2000. probably the value of the wings on their own. It has then taken numerous phone calls and e mails to get paid , over 3 weeks, and I end up with £ 1500 for a car estimated at up to £ 8000. To add insult to injury, the car is now for sale on E Bay and making considerably more than Bonham's obtained. So there is the answer to any question about using Bonham's, their services are rubbish, valuations ,highly inaccurate, they are slow payers, and you will get more money and paid quicker on E Bay. This is 100% genuine review, it was my car and my experience. Needless to say I will not be using this company again, whole heartedly unprofessional, in my experience.

First of all their software and websites are very poorly designed. Then they insist on me providing them with my bank account data before they will pay me. Apparently they do not want to issue checks!! Reluctantly (they do not seem very trustworthy) I agreed, but the form I filled out must be faxed to them, AND THAT NUMBER DOES NOT ANSWER.
Don't even think of using Bonhams as an auction house!

I was interested in a car at a recent MPH sale and I got in contact with your Richard Stafford. Richard could not do enough for me - he toured the car for me while I was on the phone and efficiently dealt with all my questions. At the auction itself he assisted me with a telephone bid. He is an asset to your team and I look forward to dealing with him again.

Very helpful indeed prior to a recent clock auction with expert advice. Excellent condition report sent in good time enabling me to make decisions.

James Stratton the clock expert is always very helpful and knowledge. When you are buying clocks and live in Australia its important to have an expert on whom you can rely to give honest feedback in addition to excellent photos.

love it . Nice service.

A wonderful, efficient organisation.

Great experience, have always been from the first time I bid at their auction

The lamp does not light up. So I have to look into getting it rewired which I don't think is a big deal but until I get it done I don't have a working lamp. The condition report did say the wire was frayed but didn't say it wasn't in working condition. The lamp did arrive in good condition. Something might have changed in shipping. I just need to get it rewired.

A lamp restorer by me fixed the wiring and electrical components for only $75. The lamp looks beautiful and everything is great. I had a great experience with Bonhams.

I think it's ok. What else you want me to elaborate?

Treated my husband so well as he consigned his collection of watches to Bonhams in New York.
Especially Max Traber in New York and Heather in Seattle

We would recommend Bonhams to anyone wanting a very knowledgeable group of specialists and a great experience.

I have had two sales with Bonhams and my experience has been the same in both. The two people that I have dealt with directly, David Hancock and Kristi Lavis have both been very helpful, courteous and efficient. My only reason for four stars and not five is that on both occasions it was necessary to chase the payments from Bonhams which were very slow. On both occasions a call to Kristi to speak to the accounts department produced the required result quickly.

I think the app is very convenient and is much user friendly than the web version.

I have bought and sold with Bonhams over the last few years I find them to be an excellent and professional organisation to work with. I will no doubt sell and hopefully buy from them in the future.

The book department Knightsbridge (only dept I personally use) are knowledgable, helpful and friendly. I have been consigning items with this department for several years and I am always pleased with the detailed and accurate catalogue descriptions they provide which is based on real experience and expertise. My sales results have been extremely encouraging so I plan to continue to sell at Bonhams longterm. I have a great deal of trust and confidence in the whole team.

Highly professional yet friendly buying experienced at the May 2021 A&A auction; great service as you would expect from an established market leader.
Transactions processed swiftly and efficiently; goods dispatched quickly and everything handled in a trouble free fashion.