Ich habe mir bags bestellt und habe 3 Tage auf meine sendungsverfolgung gewartet habe dann die Leute kontaktiert wo sie denn bleibt dann hieß es ich hätte meine Bestellung nicht abgeschlossen, obwohl... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time buying from Blackleaf and very happy with the whole experience. Wanted a Rab waterproof coat and found that the best price with an added discount was through the Blackleaf website. Read the... Näytä lisää
Fantastic product, really good quality and very warm. Even the zips and fasteners feel good quality. No complaints. Overall experience of Blackleaf was very good! Easy to navigate website, good pr... Näytä lisää
I ordered a jacket on Thursday in the morning, and on the next day I received my parcel, in perfect condition; it smelled like a perfectly new item what is actually very important for me. My jacket wa... Näytä lisää
Yrityksen tiedot
- Streetwear-kauppa
- Laukku- ja matkatavaraliike
- Miestenvaateliike
- Kenkäkauppa
- Aurinkolasit
- Naistenvaateliike
Yrityksen kirjoittama
Backed by a team of experienced adventurers at every level, we aim to inspire active and stylish living through a bespoke range of specially selected products and brands.
Yhteystiedot
Yhdistynyt kuningaskunta
- customersupport@blackleaf.com
- www.blackleaf.com
Great service
User friendly website, great range of products and quickly dispatched. Inputted the wrong email address, easy to sort.
10. helmikuuta 2023
Definitely good service and loved my product
Love my jacket and service was perfect. Speedy delivery and excellent customer support.
7. helmikuuta 2023
I have to admit I always check reviews…
I have to admit I always check reviews but equally I believe in making my own mind up (unless they are all shocking). I would 100% use Blackleaf again. The prices are good, the process is simple, the communication was instant and the item arrived within the bracket given. A good experience.
7. helmikuuta 2023
Great price and fantastic service
Great price and fantastic service. Thoroughly recommend 😃
6. helmikuuta 2023
Not buy on this web
Very, very, and very bad experience. I ordered my shoes januray 7, and one moth later i don´t have my order. The customer support only want to know how it was my experience, BAD. No shoes at home, Them What?
Here is my order. 10089881 Can you help me now.
9. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blackleaf
Hi OEM,
Thank you for your review.
I am sorry for the issues you have had with this order. Please do provide us with your order number and a colleague will reach out to offer assistance.
Apologies for the inconvenience caused.
Stephen - Customer Experience, Blackleaf
Hi,
Thank you for providing the order number.
A collague will reach out today and resolve this for you.
Apologies once again for the inconvenience caused.
Stephen - Customer Experience, Blackleaf
Good stock of all merchandise and range…
Good stock of all merchandise and range of sizes.
Fast delivery and competitive pricing. British goods.
2. helmikuuta 2023
They had a trainer style I wanted, so job done!
They had a trainer style I wanted to buy again, but in a different colour, it was also a very good price and eventually, after some toing and froing of questions, I did get an extra 10% off for my first order! So despite the previous communications, all worked out fab. I have yet to wear them, but I've had this style for 15 months worth of running, I am confident they will be just as good. The sole base does get little stones stuck in them, and I have moved to the countryside, with small lanes and rugged footpaths. The point of the trainer is to give good impact absorption, with it's holey design, but if you get a stone stuck in there, it needs to come out asap, cos you can feel it.
1. helmikuuta 2023
Will definitely be using this website again
Great priced Barbour coat less than half price of other stores and arrived exactly day as stated
31. tammikuuta 2023
Great products with speedy delivery.
26. tammikuuta 2023
Poor customer experience
Ordered a product that stated 4 in stock. Received an email to say that the item had been dispatched. Only to receive another email 4 days later saying the item is out of stock in the warehouse.
25. tammikuuta 2023
Vastaus yritykseltä Blackleaf
Hi Glen,
Thank you for your review.
I am sorry to hear one of your items is out of stock. Although we are generally well on top of our stock levels unfortunately, there wil be the odd occasion where there is a discrepancy, I understand this is frustrating but I can assure you this is the exception rather than the rule.
I will have a colleageu reach out to you regarding this.
Apologies for the inconvenience caused.
Stephen - Customer Experience, Blackleaf
Good gear at a brilliant price
Good gear at a brilliant price
Delivered as promised 😁👍✌🏼
27. tammikuuta 2023
fraud
The product was not delivered, but it was supposed to have been delivered.
After receiving an email from the shipping company asking me to investigate, there was no contact with them.
What happened after that? I emailed them and asked them to send me a picture of the item if there was anything wrong with the item that I received.
Is this an amateur job or did they just steal my money?
A very dishonest company to be sure.
6. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blackleaf
Hi Barney,
Thank you for your review.
I am sorry for the issues you have had with your order. Please do provide us with your order number, a colleague will reach out and offer assistance.
Apologies for the inconvenience caused.
Stephen- Customer Experience - Blackleaf
No plastic packaging
Very speedy delivery. Informed me when order had been dispatched. Great that there was absolutely no plastic in the packaging.
26. tammikuuta 2023
Excellent customer service
26. tammikuuta 2023
Poor service
I had to call customer services to chase why my order was late, turns out it got shipped with their international courier. Have now called 3 times to chase where my order is with promise they will get back to me. I leave a few days and still hear nothing so I have to call to chase again. Couriers losing items can’t be helped, but good customer service can.
25. tammikuuta 2023
Vastaus yritykseltä Blackleaf
Hi Barney,
Thank you for your review.
I am sorry for the issues you have had with your order. I can see you have been in contact so I will have a colleague reach out to resolve this for you.
Apologies for the inconvenience caused.
Stephen- Customer Experience - Blackleaf
1st purchase
1st purchase, great communication, speedy delivery. Recommended, will purchase from the site again.
23. tammikuuta 2023
Trustpilot-kokemus
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