Birchall Blackburn Law Arvostelua 

We are cash buyers buying a rural property. This process has been like herding cattle through quicksand. The communication and understanding of what is required has been appalling. We are now having to split our sale and purchase due to how long they are taking and move into temp accomodation. 2 weeks before completion date for sale they have suddenly switched our 'Conveyancing Executive' NOT a solicitor by the way, just juniors dealing with stuff they don't understand - to a new person on a different site. Now, not even sure if the sale is going to happen. Reply to emails with vague - when I have read your file... WELL WHEN WILL THAT BE EXACTLY? They have asked our sellers loads of queries that either are irrelevant or have been answered in reports they have access to. They refuse to read the surveyors reports - require the sellers to specify everything even if it's irrelevant - but they don't know the property - they are a Trust. WE DON'T NEED A MORTGAGE which they didn't seem to understand until two weeks ago - but they still want every one of their queries answered and are holding up our move with spurious queries and will not meet to discuss which ones are important - will not filter them themselves. Now suddenly the whole purchase has been handed over to somebody else. We received a letter saying it will not hold anything up - but it already has. Tried to complain, don't answer phone - just transferred to answering phones. The previous conveyancing person went on maternity. YOU HAD PLENTY OF NOTICE THAT WAS GOING TO HAPPEN - WHY DIDN'T YOU TELL US? DO A PROPER HANDOVER?
We had used them 15 years ago, and they were fast and communicated well. Today they are nothing short of appalling.
Shout out to Kyle though who is good at his limited role I think.
UPDATE: The new conveyancer is actually a solicitor I think and is being helpful. However, a further point to add is that Birchall Blackburn have a portal for documents and actions to progress your sale, yet they don't use it consistently, only sometimes. Others, REALLY IMPORTANT ones like draft contracts and TR1 form sent on email with loads of other attachments in February - no action initiated on portal and then never chased with us. Suddenly right before our sale saying 'We're waiting for these docs we sent you by email in February.' Why didn't you send them using your own system? Then we would know there were outstanding actions to take. The portal says there are none. Why didn't you chase them even once? Obviusly we had missed them since we respond to everything really quickly, had responded to the other documents set with that email and you sent them in FEBRUARY. It's halfway through July.

Would highly recommend Gill Graveson and her team, divorce complexity dealt with swiftly and professionally. They made a stressful time less so and the communication was faultless.

We are currently trying to deal with these solicitors for our sale and they won't reply to any emails or take any phone calls. It's a disaster. Avoid at all costs.

Being first time buyers, my partner and I had a lot of questions for Reda and needed plenty of advice along the way, but he handled this with ease! The way he explained things made them so much easier to understand and I felt at ease after confirming things with him during our phone calls. Throughout the 2-month process (which we've heard is rather quick), there were only a few chases needed and Reda was very patient with us each time we did this. Overall, I would definitely recommend Birchall Blackburn Solicitors and Reda Dalibey in particular!

My experience of dealing with Reda from Birchall Blackburn Law .was very good always easy to contact and informative.
Would definitely us again.

Catherine made buying our first home as simple and straightforward as possible would definitely recommend and we will be back if we ever need legal services again!!!

We employed Birchall Blackburn Law after a lot of research and because they scored high with our mortgage provider.
Unfortunately things in the early stages didn’t go as planned. It was very difficult to get things moving as we were placed with the new business team. Very little was happening even after many phone calls. At one point we were lied to which I didn’t appreciate. After a phone call to our mortgage provider who then in turn must have contacted Birchall Blackburn, we received a phone call from a solicitor who explained that he would be taking on our conveyancing.
From that point things moved on extremely well. Reda who was looking after us kept us informed of everything we needed to know and dealt with is in a very professional manner. Couldn’t be more pleased with him. New business team must do better though.

The fastest, most efficient, and supportive conveyancing I’ve received in over 25 years property investing. I couldn’t have asked for more.

I’m incredibly grateful to Esther for the expert support I received during a very stressful time. They guided me clearly and confidently through the process of instructing bailiffs to remove tenants who had refused to leave the property.

Their knowledge of the legal system, attention to detail, and calm approach made a difficult situation much more manageable. Communication was always prompt and clear, and I felt fully supported every step of the way.

Thanks to their guidance, the process was handled efficiently and professionally. I would highly recommend their services to anyone dealing with challenging tenant issues or requiring reliable legal advice.

An exceptional firm of Solicitors. It’s clear that Birchall Blackburn have a collaborative and outcome driven culture. Jane Lockwood has been extremely pragmatic, responsive and courteous in handling a few of our cases. A breath of fresh air and we will continue to use them for our representation.

We had the pleasure of working with Jane Lockwood, from Birchall Blackburn Law.

She was the lead for us on two different and complex lease agreements with some Housing Associations. She was diligent with how she handled our case, always responsive /communicative and extremely helpful.

We felt that she was alined with our best interest and this came through during the entire process, from the many phone calls to teams meetings, emails and late nights. Jane has been a real life super women. She and the team have been great. Would highly recommend them.
Will be using them for all our upcoming projects.

We have used Birchall Blackburn two times now. Firstly when we purchased our house and then when we sold it. Both times they have been amazing. Both Ryk and Farhana have worked very efficiently on our cases and only deserve the praise. Farhana was so quick to respond to the emails related to our transaction which really sped up the whole process. I highly recommend this firm to anyone who is looking for a solicitor.

I recently completed the purchase of my apartment and had an excellent experience working with Michelle and her team at Birchall Blackburn Law. The entire process was smooth, well-managed, and handled with a high level of professionalism from start to finish.

Michelle was always responsive, approachable, and happy to answer any questions I had along the way. Her communication was clear and timely, which made the whole experience feel straightforward and stress-free. Her team were equally supportive, organised, and a pleasure to deal with throughout.

I actually chose Birchall Blackburn Law after my parents recommended them following their own positive experience, and I'm glad I did. I’ll now be recommending them to my brother, who’s planning to buy a house next year — I wouldn’t hesitate to pass their name on to anyone looking for a reliable and dedicated solicitor.

A big thank you to Michelle and the whole team for all their help!

Firstly I want to start off by thanking Sarah Howarth and Holly Buckley for all their hard work, 10/10 communication & dedication.

When the file was sent over to Birchall, we were always sent communication letting us know on timelines & when the process will begin. It was detailed emails instructing us on what to do at every step to avoid delays & always on hand via email and telephone to answer my every question.

When Sarah was away on annual leave, Holly was quick to respond and give us updates in the background & she always made sure Sarah was in the loop of the conversation when she came back.

Sarah and Holly were true to their word on what day we can expect a completion, as well as always making sure they had all the information from us & the lender to make a truly seamless transaction.

It’s been a pleasure meeting and speaking to Sarah, Holly & the receptionists at Birchall who are always very polite and friendly towards me, even at times when I’ve just waffled nonsense on the phone - they’ve been there to calm me down and direct me to the right individual.

Each communication had a response, each task was done on time & every call back was carried out & therefore we are now at completion stage, thanks to their hard work and dedication.

I cannot thank you enough for everything you have done, but it truly has been a pleasure. Ps: also a special mention to their online portal which was very informative & clear on what steps we had reached and what there was left to do - as well as being able to complete tasks via the portal, minus the items that needed a hand signature, but wow. Very good system

Thanks a million!

Leanne was really helpful when drafting our wills, She took the time to understand our unique situation and was able to guide us through our options. We had 2 really helpful meetings where Leanne was able to explain in simple terms what our wills meant and ensured they met our needs.

Ben wilde made it very easy to understand and very helpful.
Just what you need at a stressful time

Shocking please avoid if you don't want to lose your house sale...

Selling my house was a long drawn out process totalling 22 months. I made the decision to go to North West auctions. Birchall Blackburn Law have a Specialist House team at Preston. They work specifically with the Auction house.
Jane and Samiyah work within a tight time scale to ensure their clients have completed their ID checks and all the legal documents within 3 to 4 weeks prior to auction date. Although my auction wasn't successful I asked for their continued support to complete on my normal sale till completion. They both provided a professional; approachable (they will answer your calls and emails straight away); informative of each stage of the process and efficiently completed in a reasonable time scale on 6.5.2025.
Thank you for your support, very much appreciated.
Gillian Roberts

We used their service for our house purchase and sale chain transactions, and we are thoroughly impressed with their exceptional service. The team was highly professional, guiding us through the entire process from start to finish. They handled complex document reviews with great attention to detail and ensured everything was managed smoothly.

A special mention to Catherine and Sherilyn for their continuous support and guidance throughout the journey.

We would highly recommend them to anyone seeking reliable and professional legal services for property transactions.

Can’t praise this company enough. Rory dealt with our house purchase and managed to get it all done and completed in 8 weeks. He even got everything done before the stamp duty came into effect can’t thank him enough.