Bicycle Booth Arvostelua 

505
•
TrustScore 1.5/5 tähteä

1,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

This is the absolute worst company to deal with. It's been 58 days and the product still hasn't arrived. The phone number to call doesn't go through and the tracking number provided leads to a dead en... Näytä lisää

Saanut 1/5 tähteä

I was scammed by this site. Of the six jerseys I ordered: only one was acceptable; two were the incorrect size; one was defective; one was missing a graphic; and one was the incorrect colour.... Näytä lisää

Saanut 2/5 tähteä

Ordered 2 jerseys 2 months ago and received only one. Quality seems good. Have been writing several times to get a tracking number for the remaining one or even a similar substitute without any good... Näytä lisää

Saanut 1/5 tähteä

I’ve ordered a number of jerseys from this company over the last few years and they’ve always been fine. However my last experience mean I won’t be ordering from them again. Placed an order in early D... Näytä lisää

Yrityksen tiedot

  1. Ulkoilu- ja urheiluvaatekauppa

Erilaisten ulkoisten lähteiden tuottama tieto

Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...


Yhteystiedot

1,3

Huono

TrustScore 1.5/5 tähteä

505 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,3

Kaikki arvostelut

(505)

17 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I would rate them a 0 if I could

I would rate them a 0 if I could, I’ve had the worst experience with this company I paid for expedited shipping and was first told that my address was blacklisted by customs (total lie) and that it couldn’t be delivered so I needed a new delivery address! Which delayed the item by 2 weeks FYI they didn’t even refund my extra shipping fee! Next after trying to process a return they completely ghosted me after my item was delivered! I called 3x a day for a week and was sent to voice mail every time I even emailed them to no avail! Worst company ever BUYER BEWARE

6. lokakuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Dear Elizabeth, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Please feel free to reach out to sales@bicyclebooth.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Saanut 5/5 tähteä

Good Customer Service

I needed some help from customer service on an item that was the wrong size. I normally purchase large but I was surprised that the jersey and bibs were actually a bit too big.

They helped me resolve the issue and I'm very pleased to have gotten things straightened out.

5. lokakuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Thank you for your very kind review, Jack! We are happy to hear our customers feel taken care of every step of the process. See you on your next purchase!

Saanut 5/5 tähteä

I have bought several items from the…

I have bought several items from the BB. I have never been disappointed with the item or the delivery. The quality of the jerseys and shorts is excellent and the price point is great. I have recommended The Bicycle Booth to many of my friends.

5. lokakuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Dennis, Amazing Feedback. I'll pass on your lovely feedback to our support team. We are so glad that you were happy with the quality of our jerseys.
See you on your next purchase!

Saanut 4/5 tähteä

Delivery on time

Delivery on time! Good job.

4. lokakuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Michael, We are so grateful for your kind words. Thanks for sharing your review with us and the community

Saanut 5/5 tähteä

Excellent Quality and fit

Excellent Quality and fit, amazing customer service! My go too shop!

29. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hey Tim! We’re glad to hear that the quality of our product matched your expectations. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Please visit us again soon!

Saanut 5/5 tähteä

Love my kits

I have bought 4 kits so far and have received 3. They are all perfect and I love them to tears. They wash and wear great. I get compliments every time I wear them.

27. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Diane! You are one of our best repeating customers. It's easy to be a professional when we have clients like you.

Stop by any time, Diane.

Saanut 4/5 tähteä

Better than expected quality

Better than expected quality. I was going to use it for a few short races but now its in my weekly gear line up. Size true for shorts, went up one size for tops.

27. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Timm, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Saanut 4/5 tähteä

Cycle Jersey

The jersey is a decent value for the money, but some of the sewing (zipper) leaves a little to be desired. Still, it is a nice jersey and reasonably priced. A little slow on the shipping, but it's coming from the other side of the world, so overall, it wasn't bad. Would I buy here again? Yes, I probably would. :-)

25. syyskuuta 2021
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Dear Larry, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Saanut 1/5 tähteä

BB is dropshipper. just buy elsewhere.

As a beginner cyclist i wouldnt expect i would ba ripped off immediately on my first purchase. paid a hefty amount believing in this brand only to find out the goods came from China & the items cost only 1/10 of the prices on their website. huge disappointed!
refund is impossible, cos why would they?
#BBforBadBibs
Negative reviews are never posted by admin in their ecommerce site

23. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi there, Experiences like yours are far too common. I would be glad to help you feel comfortable. I would be happy to help you resolve your problem.

Please send us an email at sales@bicyclebooth.com

Saanut 5/5 tähteä

Customer service is very attentive and…

Customer service is very attentive and responsive without delay. Thanks lots for your swift assistance !!!

23. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Dear Safinaz, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.

We hope you'll come and see us again soon!

Saanut 5/5 tähteä

Cool designs and great fit at an amazing price

I've bought one jersey from Bicycle Booth and currently have a cold weather kit on the way, and I'm really happy with the quality of the product, the awesome designs, and the pricing. I'm new to cycling so I wanted gear that was affordable and functional, and finding BB's incredible selection of unique patterns and vibrant colours was a bonus. Yes, shipping was slow at times because the products were coming from overseas, but tracking was good and I definitely got what was advertised. I'll be buying from these guys again!

21. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Rebekka! Wow! It sounds like you had a great time with us.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Saanut 5/5 tähteä

The sweet spot converging value and quality

I have placed about a half dozen orders with Bicycle Booth, and only had an issue with one (stitching was flawed on one bib shorts). They resolved it by sending me an entirely new one once I sent a couple of photos showing the issue. Otherwise, everything has arrived exactly as expected. Their shipping times have improved greatly after some delays during the early COVID days. Their styles are varied and top notch, and the fit is just right for me. I find them to be a great value with good quality. Much better than cheaply made ones, but not as high quality as the much more expensive ones. They have found the sweet spot, in my opinion, and I will continue to buy from them.

21. syyskuuta 2021
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Dear Travisimo, We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon!

Saanut 5/5 tähteä

Speedy delivery and live the product

Speedy delivery and live the product. Fits well

21. syyskuuta 2021
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Kevin, Thank you so much for the wonderful review. We're very happy to know that you were satisfied with our service. Our support and services were indeed designed to ensure that our customers will have the most wonderful experience so we're glad that this reflected your experience with us. Thank you so much for your recommendation and we hope to welcome you again soon.

Saanut 5/5 tähteä

Quality items and great service

Good quality items. Excellent service: they strived to solve quickly a minor issue with delivery. Recommended

21. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Dear Antonello, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. I'm pleased that we were able to make things better and I hope we see you again soon.

Saanut 1/5 tähteä

Return processing is awful

Their return policy sucks. I had to return one of the kits I purchased. They don’t cover shipping on returns and they’re based in Canada so it’s international shipping and my shipping cost was $29. USPS tracking says they received my return a week ago, but I can’t get anyone their to confirm and I’ve tried calling and emailing. It’s like they don’t use computers there. I was also entitled to a freebie package that was supposed to come with the order. I called and they finally sent it 2 weeks ago, but the email confirmation has no tracking number and I still haven’t received it. I shouldn’t have to chase them down to process my return and refund my $.

15. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Donna, We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please feel free to reach out to sales@bicyclebooth.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Saanut 5/5 tähteä

Equipements parfaits

Equipements parfaits. Produits super bien.

15. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Cher Bruno, Nous sommes heureux que vous ayez passé un moment fantastique avec nous! Merci pour votre confiance, nous sommes reconnaissants pour les clients incroyables comme vous.

Nous espérons vous revoir bientôt!

Saanut 5/5 tähteä

Good quality good service

9. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hello Jimmy, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

Thanks for placing your trust in us and your willingness to share.

Saanut 5/5 tähteä

Excellent quality Awesome customer service

I choose Bicycle Booth because of their original designs. My new bicycle kits have designs that look exclusive and yet had very reasonable price. The size is exactly as their size chart and the quality is beyond expectations. The fabric allows my skin to breath.
I made a mistake in my original order and due to that I also discovered their great customer service. My replacement order took the due time and it was perfect. Thank you for being there!

8. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hey Pilar, it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. You've always taken the time to share the great experience you had with us.

We're happy that you're happy, and we're looking forward to your next visit.

Saanut 5/5 tähteä

Great shopping experience and even…

Great shopping experience and even better product. Will definitely shop again. :-)

7. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Peter, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. So thanks for your kind words and we look forward to seeing you again.

Saanut 1/5 tähteä

Cheaply made products

I ordered sun glasses. They are extremely/ cheaply made (they were shipped from China”. The lenses are foggy when you look through them, the extra lenses that came with them didn’t fit the frames. If you read their return policy, you have to pay for your own shipping. You have to email pictures of what’s wrong with the item (which I would expect). This is definitely the “ You get what you pay for” scenario. I don’t have the time nor patients to deal with the return for the $50 I paid. I will take the loss and gain more from writing this review and deterring future sales. I definitely don’t recommend buying from them. Spend the few extra dollars to get quality merchandise.

4. syyskuuta 2021
Oma-aloitteinen arvostelu
Bicycle Booth-logo

Vastaus yritykseltä Bicycle Booth

Hi Joe, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please call me or email us at sales@bicyclebooth.com

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