I rate 5 stars to Alan Alder for his his excellent help to sort out confusing letters of my policy. He was truely very helpful and understanding. A world a difference from the previous person I spoke... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I received a response within minutes of sending in my claim by email. I was informed that online claims should be done a certain way however this time Debbie informed me my claim had been processed... Näytä lisää
Yritys on vastannut
i have been with bhsf for just under two years now and no complaints from me - process to upload claims is so simple, they’re so quick to process claims and refunds and even if there is any outstandin... Näytä lisää
Yritys on vastannut
I’ve had this health cash plan for many years through my employer and the claims for dental and optical have been a valuable help with this costs Just recently I have had to claim on the dental trau... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Yrityksen kirjoittama
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Yhteystiedot
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Yhdistynyt kuningaskunta
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Brilliant service
26. kesäkuuta 2026
Vastaus yritykseltä BHSF
Hi Steve,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your experience with us. We hope we can be of service in the future.
BHSF
Prompt in dealing with claims
Prompt in dealing with claims. Claims process is so easy. Excellent.
26. kesäkuuta 2026
Vastaus yritykseltä BHSF
Hi Customer,
Thank you for your fantastic 5* review.
It's great to hear you're happy with the ease and speed of submitting your claims. If you ever have any questions about your policy, or need any guidance, please don't hesitate to get in touch.
BHSF
Vastaus yritykseltä BHSF
Hi Maria,
Thank you for your wonderful 5* review.
We're so glad to hear you're happy with the service we provide. We look forward to receiving your next claims.
BHSF
Easy site to navigate and very prompt…
Easy site to navigate and very prompt payment
26. kesäkuuta 2026
Vastaus yritykseltä BHSF
Hi Customer,
Thank you for your excellent review and 5* rating.
It's great to hear you're happy with your overall experience with us. We hope we can be of assistance in the future.
BHSF
Easy procedure to make claims on line
Easy procedure to make claims on line. Payment of claims very quick.
26. kesäkuuta 2026
Vastaus yritykseltä BHSF
Hi Kathleen,
Thank you for your excellent 5* review.
We're so glad to hear you've found the claims process both quick and easy. We look forward to receiving your next claims.
BHSF
Great service
Great service, my issue was dealt with quickly and efficiently by Abby Brislane and Neil Ryder, many thanks.
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Jacqueline,
Thank you for your lovely review and 5* rating.
We're delighted to hear you're happy with the service provided by our Helpdesk and Claims Team. We'll be sure to pass along your kind words to Abby and Neil's managers. We hope we can be of assistance again in the future.
BHSF
Although I had to contact BHSF a few…
Although I had to contact BHSF a few times because I had emailed the information to enquiries instead of claims eventually it was dealt with and a friendly letter from Neil Ryder wishing me a speedy recovery.
I have used them for decades and pleased with the service.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Jane,
Thank you for your wonderful 4* review.
It's lovely to hear you're happy with your overall experience with us. We hope to be of service for many years to come.
BHSF
Chiropody claim
I spoke to Customer Services after a claim for podiatry treatment was refused in error by the Claims Department. The advisor I spoke to, Alan, was brilliant, very courteous and helpful. He investigated the problem thoroughly, and followed it up promptly. Thank you Alan!
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Rosemary,
Thank you for your excellent 4* review.
We're so glad to hear our Helpdesk team were able to assist with your query. If you do have any further questions, or need any guidance, please don't hesitate to get in touch.
BHSF
I received a text saying that the foot…
I received a text saying that the foot healthcare practitioner whom l have used previously and successfully claimed was not HCPC Registered which he is HCPC CH17196
This registration is clearly displayed on the bottom of the receipt that l submitted
An apology for my inconvenience would have been appreciated
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Paul,
Thank you for taking the time to leave us a review and we're sorry to hear of your upset.
When BHSF consider any claim, we go by the details shown on the submitted documentation. This is why our ‘Terms Of Use,’ which must be read and accepted when submitting any claim through our Online Portal, state exactly what is needed for our CST to consider any claim. If information is missing, a claim will be declined & require re-submitting with more evidence. Furthermore, HCPC registration isn’t indefinite, as practitioners are required to ensure this is kept up-to-date to retain their licenses. This is why we’ll always ask for proof of their registration number when claiming, so we can check this.
After reviewing your recent claim, I can see that it was declined correctly, as the HCPC number you’re referencing wasn’t shown on the submitted picture. You’d sent us half a picture, with this crucial detail missing off the bottom.
In future, please ensure you submit a full picture showing all the details. Should you need any help/ guidance on this though, please do not hesitate to contact our Helpdesk and we’ll do what we can to assist.
BHSF
SUPER SERVICE AND COMPANY
BSHF are always quick to respond and so very helpful. Amazing. Thank you for all your great services
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Sandra,
Thank you for your fantastic review and 5* rating.
It's great to hear you're happy with your overall experience with us. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Amazing sorted my query out very…
Amazing sorted my query out very quickly.
So helpful
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Elaine,
Thank you for your excellent 5* review.
We're glad to hear you're with your recent experience with us. We hope we can be of service again soon.
BHSF
Excellent customer service
Called customer helpline and spoke to lovely chap called Alan who was do helpful and talked me through my claim process.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Dorothy,
Thank you for your amazing 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Alan and his manager. We hope we can be of service again in the future.
BHSF
Easy claim process
Easy claim process, and always handled quickly.
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Lisa,
Thank you for such an amazing 5* review, and we hope to be of such service to you again in future.
BHSF
Despite a little groggy after exercise…
Despite a little groggy after exercise I processed the claim without any problem, once I had entered the admission date
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Andy,
Thank you very much for your kind words and we'll always be here to help if you ever have a query, or need any guidance on claims.
BHSF
I cannot fault the continued excellent…
I cannot fault the continued excellent service provided by BHSF. I have been a member for many years and have always wished other companies followed the example set by BHSF. The claims are always dealt with promptly and payment made into my bank within a few days. Well done and thank you
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Maureen,
Thank you for taking the time to leave us such a lovely review and we hope to be of such service for many years to come.
BHSF
Password problems
I had password problems and couldn't sign in to make a claim. Neil Ryder was extremely patient and helpful and as a result I managed to sort out the problem.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Amanda,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Neil and his manager. We hope we can be of service again in the future.
BHSF
Great Plan
I have this Plan via work, and I am so impressed how quickly you get reimbursed, and you get email notifications regarding the claim update.
Really easy to deal with and had no issues
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Susan,
Thank you for your fantastic 5* review.
It's great to hear you're happy with speed and efficiency of our service. We hope to be of service again in the future.
BHSF
Parvinder was very helpful to help me…
Parvinder was very helpful to help me online claim submission
Your staff is always very helpful and polite
I was very satisfied
Regards
Jyoti
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Jyoti,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Palvinder and her manager. We hope to be of service again in the future.
BHSF
Straight forward filled in form poste…
Straight forward filled in form posted it for optical claim and hardly any waiting .
27. toukokuuta 2026
Vastaus yritykseltä BHSF
Hi Customer,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed of our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Number 1 in my book
There are the best love the company had them for years
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä BHSF
Hi Eddie,
Thank you for excellent 5* review.
We're so glad to hear you're happy with your experience with us. We hope to be of service for many years to come.
BHSF
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