We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... Näytä lisää
Yritys on vastannut
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Worksop531
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, Yhdistynyt kuningaskunta
- 1909482502
4,8
Erinomainen
211 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We visited the Worksop store and dealt…
We visited the Worksop store and dealt with a man called Andy who is a credit to your company he couldn’t do enough for us he went above and beyond what we have come to expect
5. syyskuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
We really appreciate the time taken to leave us this lovely review. -Team Bensons
More than helpful ! Spent a good hour or so in store and nothing was too much trouble
More than helpful !
13. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The salesman was happy to show//give…happy customer
The salesman was happy to show//give me the alternatives did not encourage me to go above my budget (though I did)
10. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Very friendly atmosphere and helpful
7. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Hello Paul,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Really helpful shop adviser
Really helpful shop adviser. Given time to try the mattresses.
3. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Hello Sue,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Fantastic staff
Staff were friendly, knowledgeable and never pushy, which is something I always dread about going into store to make a purchase! There were lots of beds to see and try, and when we made our decision the ordering was processed efficiently. Despite the wait time for delivery (popular bed), we were very very happy with our experience.
9. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Good service.
2. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
The guy didn't pounce on us as soon as…
The guy didn't pounce on us as soon as we walked in, but when I asked him a question he was very helpful.
1. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
We are so pleased to hear that our colleagues in store were very helpful, thankyou for your review - Team Bensons
Brilliant service
Shane greeted us as we arrived in the store and was really knowledgeable about the different types of beds and mattresses. He listened to what we wanted and made several suggestions but never rushed us into making a decision. Highly recommend the Worksop store and support we received
1. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Thankyou for your great review, we are so happy to hear about your in-store experience! Thankyou for sharing your journey with us - Team Bensons
Great service
Outstanding customer service from the team at Worksop. As soon as we got in the door we were greeted by friendly staff and were asked if we needed any help. After looking around both floors we found exactly what we were looking for and the team made it very easy for us. Excellent quality showroom. They were very accommodating with a delivery date that suited us. May update after delivery if there are any issues but so far it has been brilliant.
17. kesäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Worksop store.
Team Bensons
Easy ordering system
The staff in store were extremely helpful, and the online ordering system was very easy and straightforward to use. Delivery of the bed was quicker than anticipated & the delivery men were very helpful and respectful and put the bed in the room that we wanted.
24. huhtikuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Thank you for your feedback! It's lovely to hear you had a positive experience and our drivers were helpful. We trust you will continue to receive great customer service! -Team Bensons
I was greeted by a young man called…
I was greeted by a young man called Andrew...i explained what I was looking for .. .more importantly what I didn't want..no hard pressure sales ..lovely store and lovely staff
27. toukokuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Hi Vicki, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Worksop store.
Team Bensons
Andrew
Pleasant staff, very informative o their products, he was very helpful. We've bought from here before in 2014,
23. toukokuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
Hi Pat, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Worksop store.
Team Bensons
Best sales team ever.
The sales team in the Worksop branch are professional, helpful and courteous. I have dealt with other branches and the guys in the Worksop branch are the best. Keep up the good work guys, the company is lucky to have you all.
13. toukokuuta 2023
Vastaus yritykseltä Bensons For Beds - Worksop531
This is fantastic to hear James! ⭐
Thank you for taking the time to leave us a review -Megan
We were able to lay on andf test all…
We were able to lay on andf test all the beds in the showroom which is the only way to buy a comfy mattress
19. huhtikuuta 2023
The member of staff was friendly and…
The member of staff was friendly and knowledgeable.
20. huhtikuuta 2023
Very knowledgeable and helpful staff.
The salesman, Martin, was very knowledgeable and helpful.
12. huhtikuuta 2023
Wont be back
Came here saw a bed. Left with quote in hand with hand written options included in the price overall
...... We also we wanted 2 as my dad was on about getting the same. Still wanted delivery £30 each. Upon leaving was given the price with inclusive things in order whoch was below budget. Let and said it would be in the following week to order. Got a call the Wednesday after telling me the bed had been reduced by 20% and it has everything you require from quotes. Came in again which is a 20 mins drive to the have sales agent not remembering, and then backtracking on what he said was included so then the price would turn out now to be actually full price of the original bed with all included. Which we still wanted two of. I said hang on the phone you said i asked you and you said yes all would be added in like the quote i gave you and still comes under buget.... You then said yeah but you still have to pay for delivery..... I said the price you quoted before without the sales tag on the bed was cheaper then you offering now..... Sorry i got back!!! I understand your in sale amd have targets, iv working sales for over 10 years myself but this really got my goat. Don't diseave your customers..... Especially when you had two customers willing to buy get then in and then seem like now i cannot be bothered, travelling 20 mins in with kids..... Won't be back.
10. huhtikuuta 2023
Oma-aloitteinen arvostelu
Friendly Knowledgeable staff
Everyone of the staff at Worksop shop are very friendly and not overpowering and pushy like I’ve experienced in other shops! They explained everything I needed to know with knowledge about each item I asked about and nothing was too much to ask hence the reason I chose to buy from this shop …also loved the frame I bought
2. huhtikuuta 2023
Very helpful sales assistant
13. maaliskuuta 2023
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