From ordering to delivery the communication was fantastic!! Delivery drivers were amazing and so respectful of our home getting a massive bed up the stairs… The bed is divine!!! We are honestly slee... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... Näytä lisää
Really friendly and knowledgeable sales assistant. She answered all of our questions, listened to what we wanted and made really good recommendations in a very professional manner- without being ove... Näytä lisää
Adina at the Didcot store was fantastic. She helped us find the perfect mattress without pressurising us. She had a lot of knowledge and suggested lots of different mattresses to try and gave us space... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Oxfordshire757
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, Yhdistynyt kuningaskunta
- 1235423189
4,5
Erinomainen
128 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A very pleasant experience.…
I visited your store in Didcot twice before purchasing my new mattress. On both occasions Tyler served me. He was so helpful, polite and knowledgeable. It was a pleasure being served by him and he is a great asset to the Company
29. joulukuuta 2023
Very helpful and answered our questions…
Very helpful and answered our questions politely.
29. joulukuuta 2023
Helpful and friendly staff
The staff were incredibly helpful and friendly. This is the third bed and second sofa bed we have bought from Bensons because we like the customer service and the staff have been there to support, but not pushy (which I find very off-putting).
28. lokakuuta 2023
We were given time to browse before we…
We were given time to browse before we were approved a member of staff. He answered questions and was very helpful.
He as friendly and polite. He was helped by a senior staff member to do the 'paperwork'. Everyone we had contact with was friendly.
19. lokakuuta 2023
Fabulous customer service
Fabulous customer service at the Didcot branch. Very helpful and a great experience. Looking forward to receiving the sofa soon.
15. lokakuuta 2023
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
The lady was very helpful
The lady was very helpful, informative and showed me lots of different beds and divan bases.
She told me lots of different options about the delivery, mattress protection, insurance etc.
31. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Phoned to check availability of what I…
Phoned to check availability of what I needed (just a headboard). Assistant took my number and rang back a few minutes later after checking the stockroom and put what I asked for aside for me. I didn’t have the bolts that go in the bed base, so they went and found me some spares for no charge.
31. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
We're pleased to hear this Jonathan! -Team Bensons
Great service
The service was brilliant in the store. We were very welcomed, and they went above to help us out for what we needed.
18. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Thank you for taking the time to leave us a review! -Team Bensons
Staff so knowledgeable friendly and…
Staff so knowledgeable friendly and helpful product very good
16. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Hello Gilly.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The advisor in the store was very…
The advisor in the store was very helpful and very efficient. She was very knowledgeable and patient. Thank you..looking forward to receiving our new bed.
13. elokuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Hello Mrs Stringer,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Helpful customer service
We were only buying a headboard, but we had specific measurement requirements and the assistant took the time to help us find the right one.
22. heinäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Hello Hilary,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Good range of beds and affordable…
Good range of beds and affordable prices. Tylor at Bensons for beds Didcot was brilliant. Very knowledgeable, friendly and engaging. We had to take our two kids (under 3) and he was understanding, supportive and even helped to keep them entertained. Tylor was able to help us find the right bed and mattress at the right price.
16. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Tylor can be given the credit they deserve. - Team Bensons
Always helpful staff and able to give…
Always helpful staff and able to give some good advice on the products
17. kesäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
From the start of our enquiry to…
From the start of our enquiry to placing our order we we’re delighted with service both the and attitude of the manager. We are confidently now waiting for our beautiful bed to be delivered on the date agreed.
5. kesäkuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Hi Susan, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Oxfordshire store.
Team Bensons
Very good customer service both at the…
Very good customer service both at the Oxford branch and Didcot. Staff were informative and attentive to my requirements and efficient in completing the purchasing process.
15. toukokuuta 2023
Vastaus yritykseltä Bensons For Beds - Oxfordshire757
Thank you for your fantastic review! -Team Bensons
The customer service was exceptional
The customer service was exceptional, he knew a lot about mattresses and was able to compare like for like mattress brands and got me to test them out. Helped me decide which one me and my son both wanted.
22. huhtikuuta 2023
Manager Tyler was very helpful and not…
Manager Tyler was very helpful and not pushy. Also, receiving a call back soon after our call was not picked up was a very pleasant surprise (Tyler had been with another customer)
15. huhtikuuta 2023
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