Bensons For Beds - Oxfordshire757 Arvostelua 

Tyler was very patient & helpful.

Awful service and avoid telling the terms of comfort guarantee. I went in the store and was only shown and encouraged to buy mattresses over £1,000 but was told not to worry as if you don’t like it you can pay extra for the comfort guarantee. My mattress arrived and I didn’t like it so went into the store to exchange and was told you had to exchange for the same price or more expensive with a 10% additional charge of the price of the original mattress. When I said I was never told this in the store I was told it’s not their problem they choose not to tell you this as it’s in the small print in the aftercare email. I bit the bullet and went to choose a new mattress losing out on £300 and having to pay an additional £200 along with also having to pay the £49 delivery charge again. When my mattress was due to deliver I called and was told the store hadn’t transferred my finance so my delivery was cancelled. Have told everyone I know not to use this store

Excellent advice and service. Especially from manager Tyrone

They have a variety of specifications to suit whatever you want. Great place!!!

the assistant spent along time making we got wot we wanted

Can’t of asked for better help to choose see the right Bed

the team was very friendly and professional, providing a good advice.
Very clear in their explanations.

Tylor the sales assistant was informed and knew his merchandise.

The young man was very helpful he went out of his way to find what I wanted

Very helpful staff, could tailor our bed to exactly what we wanted

Excellent member of staff. Really impressed and not at all pushy. Explained everything clearly

Very good customer service and support

Got what we wanted with excellent service from youngman. Customer service was amazing thank you 👍😊

Helpful, polite and explained everything clearly.

We were served promptly and efficiently by a pleasant assistant who quickly helped us choose and buy a mattress. He also arranged delivery and recycling of our old mattress without any fuss. Well done Bensons!

We did not feel pressured and although we had chosen the mattress at the displayed price the salesman then informed us it was actually cheaper than displayed by nearly £140 so very happy indeed

In the Didcot Branch, Tylor was very knowledgeable, helpful and made us feel welcome. It was a very enjoyable buying experience.

Bensons for Beds needs to ensure there is parity between the stores and online. Stores are often put in difficult situations as there are online flash discounts which stores don't have access too. There are other cashback providers such as TopCashback which are online only so limiting what stores can do.

The sole member of staff (due to illness- and localised flooding ) sorted out our order in a pleasant manner despite the vagaries of the IT system

Great experience very helpful and knowledgeable staff