Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during... Näytä lisää
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Sijainti
Vaihda sijaintiaUnits 7 A & B, Craigleith Retail Park, EH4 2LN South Groathill Avenue, Edinburgh, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Really happy we chose Bensons for Beds! From the initial buying experience through to delivery and assembly, everything was fantastic. Callan was incredibly helpful in finding the right bed frame... Näytä lisää
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Friendly and helpful. Only issue was having visited and got quote from Edinburgh blackhall branch then returned to order Monday evening I found beach closed early (7pm) when opening stated till 8pm an... Näytä lisää
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Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We al... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Bensons For Beds - Craigleith
Yrityksen kirjoittama
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Yhteystiedot
Units 7 A & B, Craigleith Retail Park, EH4 2LN, South Groathill Avenue, Edinburgh, Yhdistynyt kuningaskunta
4,9
Erinomainen
115 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The guy, Stephen
The guy, Stephen was knowledgeable and helpful, didn't follow me around the store, left me to approach him if I needed help.If he hadn't I would have gone elsewhere so well done Stehpen.
27. helmikuuta 2025
Vastaus yritykseltä Bensons For Beds - Craigleith
We're happy to hear that you had such a positive experience! It's great to know that our approach to customer service suited your needs, and we appreciate you taking the time to share your feedback.
Take care, Megan at Customer Care
Friendly service without pressure to buy
Hannah could not have been more helpful. She offered great advice and insight, listened to our needs and also knew when to step back and let us think. No pressure at all to buy, just friendly service.
26. tammikuuta 2025
Vastaus yritykseltä Bensons For Beds - Craigleith
We're happy to hear that you received such helpful and friendly service. It's great to know that our colleague listened to your needs and offered valuable advice without any pressure. Thanks for your positive feedback, Megan at Customer Care
Vastaus yritykseltä Bensons For Beds - Craigleith
We appreciate you mentioning our staff's friendly and clear explanations! Providing excellent service is important to us.
Take care,
Megan at Customer Care
Friendly and helpful
Friendly and helpful. Only issue was having visited and got quote from Edinburgh blackhall branch then returned to order Monday evening I found beach closed early (7pm) when opening stated till 8pm and had been at that time week before. Ordered next day in Stirling as they were open at the correct time.
24. tammikuuta 2025
Vastaus yritykseltä Bensons For Beds - Craigleith
We appreciate your feedback and are glad you found our team helpful. We're sorry the Blackhall branch closed earlier than expected, causing you to order in Stirling. We'll review our opening times to ensure accuracy. Thank you for bringing this to our attention, Megan at Customer Care
Excellent & knowledgeable sales staff…
Excellent & knowledgeable sales staff who were very helpful
15. tammikuuta 2025
Vastaus yritykseltä Bensons For Beds - Craigleith
We appreciate your positive feedback! We are happy to hear that our sales staff was helpful and knowledgeable. Thank you for your support, Megan at Customer Care
Very attentive staff
Very attentive staff - we were shown around the warehouse and were analysed on the bed firmness machine. My partner and I had different pressure points when laying down, so the attendant discussed preferences and compromises for mattress firmness
7. tammikuuta 2025
Vastaus yritykseltä Bensons For Beds - Craigleith
We're happy to hear that our staff provided such attentive service! It's great to know the bed firmness analysis helped in discussing mattress preferences and compromises. Thank you for your positive feedback, Megan at Customer Care
Excellent local service
Phoned Edinburgh store on 16th Dec and had sofa bed delivered on the 23rd! Great service from store and Delivery team, sofa bed given the thumbs up by visiting family!
16. joulukuuta 2024
Vastaus yritykseltä Bensons For Beds - Craigleith
We're happy to hear that you received your sofa bed so quickly! It's great to know that our team provided excellent service and your family approves of the sofa bed. Thanks for your feedback, Megan at Customer Care
Guided me through the various options…
Guided me through the various options to find a suitable mattress for my posture,without pushing for a sale.
31. joulukuuta 2024
Vastaus yritykseltä Bensons For Beds - Craigleith
Thank you for your positive review – Lauryn at Customer Care 💜
I visited the Craigleith Bensons for…
I visited the Craigleith Bensons for Beds store today to make some amendments to my order, and I was fortunate to be assisted by Gabriel. His service was nothing short of exceptional. He was incredibly patient, attentive to my needs, and demonstrated outstanding knowledge and professionalism. Gabriel’s helpful and customer-focused approach, combined with his excellent sales skills, made the experience truly remarkable. I can’t recommend him highly enough—he truly exemplifies exceptional customer service!
27. joulukuuta 2024
Oma-aloitteinen arvostelu
Do not recommend
Staff were rude & the store was a mess with diet coke cans lying everywhere, the store manager peter wasn't helpful at all!
21. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bensons For Beds - Craigleith
Thank you for sharing your feedback. We’re sorry to hear about your experience and the condition of the store. Your comments have been passed to the relevant team, and we’ve taken steps to improve both customer service and store standards.
Thank you,
Megan at Customer Care
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