What made this experience good for me was the way the customer services dealt with the issue quickly and efficiently. The experience was made easy for me. It would be a peivelidge and a pleasure fo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
What made this experience good for me was the way the customer services dealt with the issue quickly and efficiently. The experience was made easy for me. It would be a peivelidge and a pleasure fo... Näytä lisää
Yritys on vastannut
Awful customer service, item was hardly used when it packed up. Fan motor seized completely just a few weeks out of warranty. No help whatsoever, even though multiple other people have similar issue... Näytä lisää
Yritys on vastannut
Air conditioner arrived on 26th June from Amazon and lasted 20 days. I bought this for my aged parents and really disappointed that it has not lasted .ore than 20 days.Since writing my initial review... Näytä lisää
Yritys on vastannut
I bought a portable A/C unit from this company. The unit had issues but the customer service was excellent and they replaced my item immediately and arranged everything with one phone call and an emai... Näytä lisää
Yritys on vastannut
At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.
Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 81 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Convector heater purchased 04/01/24 stopped working 05/03/24. Sent all paperwork and pictures requested for refund and received no other communication from them despite several emails requesting refund under 12 month warranty.
Customer service is non existent, found their social media page to leave a review, suprise suprise they delete any negative comments......
Please save yourself your hard earned money and don't buy from this company.
Very bad customer service no clear warranty.
I bought 5 heater from them and 2 of them broke down in less than 6 months
They refused to do anything
Repairing or replacing.
The only warranty you get is 30 days
Which is a waste of money.
Other companies give you at least a year warranty.
Other than that their customer service support is very poor as most probably you will not get any helpful advice from Belaco
SO DONT WASTE YOUR MONEY AND TIME BUYING THEIR PRODUCTS if these products don’t have decent or even basic warranty.
Buy it elsewhere.
This is probably the most unreliable heater that I have ever had, 12 new elements in 12 months and it has blown its final 3, it is now going into the bin, save your money, don't buy one. The elements are useless, hard to fit junk. They aren't meant to be changed as they are soldered in but after un soldering I could replace them only for the new elements to last 2 weeks
Bought a dehumidifier from them, it arrived promptly the next day, so can't fault that. However it stopped completely after a couple of hours and I have been unable to contact the company by phone or email since. The phone rings endlessly and the email returns the message "there is an error, please try later".
Draw your own conclusions - but I should have read the other reviews first!
An absolute joke of a company
A part within my Belaco juicer broke and I messaged the company to request a new part . It took weeks for a response that was unhelpful and after sending a response have waited weeks to receive yet another unhelpful response . This was only after I chased them again .
The customer service is non existent and I would never ever purchase a Belaco product again
I bought a halogen heater which broke within the first month of use. I ordered replacement bulbs however when trying to remove bulb it broke and glass shattered as the bulb was not as easy to remove as shown in Youtube videos. A relative asked me to order one for them which I tried to dissuade them from but they went ahead and their halogen heater also broke. It has been less than 2 weeks since they got theirs so I definitely do not recommend their halogen heaters.
Quick delivery, great prices, everything as advertised. I was very skeptic Al after I read reviews on here but all arrived the following day delivered by DPD. Happy customer

Vastaus yritykseltä Belaco
do not buy from these i bought a wall fan which eventually turned up to find it was missing the wall bracket which is very important for a wall fan, when i originally placed the order i got an email from them to give me tracking details which said the item would be here the following day which i was impressed with then to find out it never arrived i tried to phone them and no one answers the phone so i then had to go trough AMAZON to get this sorted i eventually got the fan today fri 22/07/2022 to find out it was cheep plastic and also missing a crucial part THE WALL BRACKET i have tried once again to phone the to no avail so i have now asked AMAZON to return this to them where i want a FULL refund, if they had any customer service i might feel different if i could give them minus stars i would what ever you do,please do your research on this company i wish i had
No communications
I bought an electric heater from their webpage
The company withdraw my money straight away, but I never received an order confirmation ( or my heater) and the company does not reply on emails.
When the heater did arrive I had already purchased and received a heater somewhere else, and now have no possibility to return it as they still do not snowier emails.
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