Beauty Queens Cosmetics Arvostelua 

This company is also known as
Afro Cosmetics Limited

Ordered two items.
One arrived.
They rang and said the other was out of stock and did not know if they can get more or when.
I requested a refund.
They sent a partial refund... cost to me, less VAT.
Not impressed.
I have emailed them, hoping they just made a mistake.
Item 1.............£15.99 excl VAT
item 2.............£11.99 excl VAT
shipping ..........£4.80
total excl VAT...£32.78
Total VAT............£5.60
==================
Total.................£38.38
PayPal notified me

Afro Cosmetics Limited issued a £11.99 GBP refund

The money has been refunded to your PayPal Credit account. It may take a few days for it to appear in your account.
Your refund summary
Transaction

Total purchase amount: £38.38 GBP
Amount refunded: £11.99 GBP

Refund paid by:
Afro Cosmetics Limited

I ordered hair products from the website, products were packaged really well and arrived promptly, thanks BQC 👏🏽
Kim Pollock

I went to Wood Green branch on 19th July afternoon after going to Brixton, Peckham and Seven Sisters. They had so far the biggest range , the wigs for example were very well kept something that didn't happen in other stores that were selling wigs that were on display in terrible state.

I spoke in store with a lady that didn't pay much attention but when I was leaving the store I was approached by the son of the owner which saved the day . He was extremely helpful and informative helping me to choose a wig . He told me in end to cameback by end of the month as he will have more stock .

The young man is really an asset to the store and i wish more stores had someone like him.

In UK most of the hair shops are owned by men that know nothing about the products they sell wich is terrible and even worse than that is when they try to argue with clients that know more than them. We try and use the products not them .
They should have training in order to advise clients to be more helpful and not just there working as security watching clients.

They loose sales cause costumers if they are not confident of what they hear about the product they won't buy .

Couldn’t take back a product, even tho it was in good condition and was well within the 20days Refund Mark. Just stay away from them

Order came as expected all intact. Quick delivery, dispite current conditions (Covid 19)

Definitely order again.

I usually visit the stores but due to the pandemic they are closed. I ordered Virgin Remy Brazilian Hair in the morning then received the items the next day. The hair is excellent, the price competitive and given the current business restrictions, prompt delivery. Will order again and I highly recommend this company.

The staff in this shop give every customer a nasty, and threatening glare as soon as soon as you walk through the font door.

I nearly walked out in disgust when this happened to me, but quickly purchased my product after asking the man at the front door where it was, he quickly asked his colleague to direct me to the product and as soon and as I headed to the checkout their eyes were piecing into me up to the point of me getting my card out and paying the cashier for the product. They are lucky I didn't walk out without buying from them.

They need to STOP EYEING UP EVERY BLACK PERSON AS A THEIF!!