Good quality gifts well presented With out costing the earth. Prompt delivery. Been up dated on despatch and time slot delivery. First time ordering and re did another order Just to see they were g... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good prices for genuine products. Fast delivery via Royal Mail, usually which is a reliable delivery partner. I have used this website about 4 times now and I haven’t had a problem once. I would highl... Näytä lisää
Ordered a Chloe gift scent (perfume and body wash). Arrived a day late which wasn’t an issue. However, the Chloe box wasn’t plastic sealed which I thought odd. When my partner opened it for her 40th b... Näytä lisää
Wife's favourite perfume so price was extremely favourable without the extra bonus of the gift pack. High Street retailers were offering just the perfume at considerably more cost. Delivery was fas... Näytä lisää
Yrityksen tiedot
- Kosmetiikkatuotteiden toimittaja
- ja myös
- Hiustuotemyymälä
- Kemikalio
- Kosmetiikan tukkumyynti
- Kosmetiikka ja hajuvedet
Yrityksen kirjoittama
Beauty Scent is a UK based online fragrance retailer, formed in 2020 with a mission to make premium fragrances, Haircare & Skincare more accessible, affordable, and easy to shop online. We are proudly owned and backed by one of the UK’s leading fragrance distributors, with over 30 years of experience supplying authentic perfumes and aftershaves across the industry. This long standing heritage gives us the knowledge, sourcing network, and expertise to offer customers a trusted and reliable shopping experience. All of our customer service team is 100% human and we offer free UK standard delivery for all orders over £40. At Beauty Scent, we focus on genuine branded fragrances, haircare & skincare at competitive pricing, and fast, dependable delivery, helping customers find their favourite scents with confidence.
Yhteystiedot
Fragrance Quarters, 80 Mosley Road, Trafford Park, M17 1LE, Manchester, Yhdistynyt kuningaskunta
- 0161 541 8000
- customerservice@beauty-scent.co.uk
- www.beauty-scent.co.uk
4,0
Hyvä
460 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 14 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Super fast delivery
Super fast delivery, over the moon as they had my favourite makeup in stock.
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Beauty-scent.co.uk
Hi Sophie,
Thank you so much for the lovely 5-star review, we’re really pleased to hear your order arrived even quicker than expected!
Delighted to know you were happy with the service too. It means a lot to us that you’d order again, and we’d be more than happy to look after your next purchase.
Thanks again for taking the time to leave a review.
Warmest wishes,
Customer Care Team
Beauty-Scent
Didn’t like the smell
10. marraskuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Fousan,
Thanks for taking the time to leave a review, we’re sorry to hear the fragrance wasn’t quite what you expected. Scents can be so personal, and some do take a little time to grow on you depending on style and strength.
If you ever need help choosing something closer to what you normally enjoy, just let us know, we’re always happy to point you in the right direction or suggest alternatives.
We really appreciate you giving us a try and hope your next pick hits the mark for you.
Warm regards,
Customer Care Team
Beauty-Scent
Perfume.
Narciso Ambree, Eau de parfum is a really lovely fragrance. I just wish it was not so expensive, since your company buys in bulk.
7. marraskuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Maria,
Thanks so much for your review, we’re really glad to hear you’re enjoying the Narciso Ambree, it’s such a gorgeous fragrance.
We completely understand what you mean about the price. Narciso products are naturally on the higher end, even when we’re able to offer a discount. At Beauty-Scent, we only sell brand-new, genuine products, and we pass on savings wherever we can through our partnerships and sourcing.
Really appreciate you taking the time to share your thoughts, and we’re glad the fragrance itself has been a hit.
Warmest wishes,
Customer Care Team
Beauty-Scent
No customer serivce
Had an issues with my order- missing and damaged items. Its like messaging a robot that only knows set answers. Unresolved. Would not use this site ever again.
7. marraskuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Clare,
We’re really sorry to hear you had missing and damaged items, that’s not the experience we want anyone to have, and we completely understand how frustrating it feels when you can’t get the issue resolved.
We’ve checked our system and it looks like our team requested the usual photos so we can investigate the damage properly. That process is there to help us put things right quickly, not to make things difficult, but we’re sorry if the replies came across as robotic or unhelpful.
Please could you email us again at customerservice@beauty-scent.co.uk
with your order number? Once we have the details, we’ll sort this as a priority and make sure you’re looked after properly.
We want to fix this for you, we just need the chance to do it the right way.
Kind regards,
Customer Care Team
Beauty-Scent
Bought Rituals body scrub
Bought Rituals body scrub, was not as shown on website and is a fake, packaging completely different to authentic product
Emailed customer services, email address not valid, rang company numerous times, just left on hold
Do not use this company
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Beauty-scent.co.uk
Hi Jill,
We’re really sorry to read this, that’s not the experience we want anyone to have, and we completely understand how worrying it feels if a product doesn’t look as expected.
We’ve checked our system and can’t find an order under your name or email, and we haven’t received any messages from you, so we’d really like the chance to look into this properly. All of our Rituals products are 100% genuine and sourced directly from trusted UK suppliers, so we want to make sure there’s no mix-up with the item you received or the retailer it came from.
Could you please contact us at customerservice@beauty-scent.co.uk
with your order number and a photo of the product you received? We’ll investigate immediately and resolve it for you, whether that means a replacement, a refund, or an authenticity check.
We take concerns like this very seriously, but we can only help once we have the order details. We’re here to put this right for you as soon as we receive them.
Kind regards,
Customer Care Team
Beauty-Scent
Very quick delivery
I placed my order expecting it to be delivered within about 5 days but it only took 2 which I was really pleased with so I will definitely order from them again great customer service.
6. marraskuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Lisa,
Thank you so much for the lovely 5-star review, we’re really pleased to hear your order arrived even quicker than expected!
Delighted to know you were happy with the service too. It means a lot to us that you’d order again, and we’d be more than happy to look after your next purchase.
Thanks again for taking the time to leave a review.
Warmest wishes,
Customer Care Team
Beauty-Scent
Vastaus yritykseltä Beauty-scent.co.uk
Hi Marie,
Thanks so much for the 5 stars review of Beauty-Scent.co.uk, we're really glad to hear you were happy with our fast and efficient service.
We appreciate your support and hope to look after your next order soon!
All the best,
Customer Care Team
Beauty-Scent
Vastaus yritykseltä Beauty-scent.co.uk
Hi Belinda,
Thanks so much for the 5 star review of your experience, we're really glad to hear you found the website was easy to use and your order arrived promptly. We've been actively trying to find ways to make the journey easier for our customers, and glad that seems to have worked.
We appreciate you choosing us and hope to look after your next order soon!
All the best,
Customer Care Team
Beauty-Scent.co.uk
Vastaus yritykseltä Beauty-scent.co.uk
Hi Jamie,
Thanks so much for the 5 stars, its great to hear your order arrived quickly and you’re happy with the product.
Really appreciate your support and hope to see you again soon!
All the best,
Beauty Scent
Customer Care Team
I stumbled on this site looking for a…
I stumbled on this site looking for a particular perfume, so glad I did. Found what I wanted, ordered, and received the next day! Well packaged, no damage to box, very impressed. Great communication, wouldn't hesitate to recommend, already have in fact.
7. marraskuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Tina,
What a lovely review, thank you! We’re so glad you stumbled across us and even happier that you found exactly what you were looking for.
Delighted to hear your order arrived the very next day and in perfect condition, that’s exactly the experience we want every customer to have.
And thank you for recommending us already… that honestly means more than we can say. Word of mouth is everything for a small business like ours, and we’re really grateful.
Hope you enjoy your perfume, and we’d love to help you again any time!
Warmest wishes,
Customer Care Team
Beauty Scent
Good pice for all goods will shop at…
Good pice for all goods will shop at Beauty scent all the time now . Its so good thank you 10/10
21. lokakuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Mark,
Thanks so much for your kind words and the 10/10, that really made our day! We’re delighted to hear you’re happy with the prices and plan to keep shopping with us.
We truly appreciate your support and look forward to helping you find more favourites next time.
All the best,
Customer Care Team
Beauty-Scent
SCAM
If I didn’t know better, I’d think this website it a scam. I ordered a perfume in August for my birthday and it’s November and I’ve still not received it.
Despite countless calls and back and forthing via emails, I’ve received no help. They just lie about sending a refund/replacement form so shut you up and then do nothing. THEY ARE THE WORST!
14. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Beauty-scent.co.uk
Hi Bwalya,
We cannot see your order on system.
Please get in touch with us at: customerservice@beauty-scent.co.uk and we will ensure this is investigated and dealt with today.
Many thanks for reaching out
Customer Service Team
Beauty Scent
Vastaus yritykseltä Beauty-scent.co.uk
Hi Allyson,
Thanks so much for your 5 star review! We’re really pleased to hear you were happy with the price and how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Scent Outlet
Great price fast delivery
Great price fast delivery. Def use again as very impressed.
21. lokakuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Sandra,
Thanks so much for your 5 star review! We’re really pleased to hear you were happy with the price and how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
Fast and efficient service
Fast and efficient service, easy ordering, arrived in good condition within 3 days by royal mail
21. lokakuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Kay,
Thanks so much for the 5 stars! We’re really pleased to hear you were happy with your order and how quickly it arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
You didn’t reply to our email
21. lokakuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hello Sylvia,
We’re really sorry you didn’t get a reply, that’s not the experience we want anyone to have. Sometimes messages can get caught in filters or missed if sent from different addresses, but we take this seriously and would like to put it right.
Could you please email us again at customerservice@beauty-scent.com We’ll pick it up straight away and make sure you get a proper response this time.
Kind regards,
Customer Care Team
Beauty Scent
Vastaus yritykseltä Beauty-scent.co.uk
Hi Patricia,
Thanks so much for taking the time to send us a review! We’re really pleased to hear you were happy with the price and how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
Very good service
21. lokakuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Margaret,
Thanks so much for your business and taking time to review your experience! We’re really pleased to hear you were happy with how quickly your order arrived.
We really appreciate your support and look forward to seeing you again soon.
All the best,
Customer Care Team
Beauty Scent
I thought I had ordered a different…
I thought I had ordered a different scent. I now have 2 the same.
21. lokakuuta 2025
Vastaus yritykseltä Beauty-scent.co.uk
Hi Thelma,
Thanks for taking the time to leave a review. We’re sorry to hear you ended up with two of the same scent, that’s always a bit frustrating when you were expecting something different.
If you’d like to drop us a note at customerservice@beauty-scent.com
with your order number, we’ll be happy to take a look and see if there’s anything we can do to help.
We really appreciate your feedback and hope we can make your next experience a five-star one.
All the best,
Customer Care Team
Beauty Scent
Super fast delivery
Super fast delivery, very happy with product and prices!!
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Beauty-scent.co.uk
Thanks very much for your review Valerie, we’re really pleased to hear you found the ordering process quick and easy and how happy you were with your order.
We appreciate your support and hope to see you again soon.
All the best,
Customer Care Team
Beauty Scent
Trustpilot-kokemus
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