Beanz Arvostelua 

Es fand eine schnelle Rückmeldung sowie Lösung meines Anliegen statt.

The support team was extremely helpful. I had signed up for the barista’s choice subscription and I had thought that I would get a variety of different types of beans so I selected four bags for the order. But when my order came, it was four bags of the same type of beans which I tried and realized I didn’t really like. When I reached out to support, they not only let me redo my order at no charge, but they let me select a variety of four different types of bags for a one time order change! I was pleasantly surprised at how accommodating and understanding they were about my situation.

Great customer service with my missed order

Fantastic friendly service, beans were freshly made and delivered quickly. A comany that actually care about you and do there best for you! The beans I received were not to my liking and these guys sent me a different brand completely free of charge. I did not expect that! Good range of beans to choose from I would recommend

The customer service team responded to my request to make an account change promptly and keep me updated when the request was resolved.

Fehler können immer passieren, auf den Umgang damit kommt es an! Sehr netter Service, schnelle Reaktion und pragmatische Lösung gefunden, die unkompliziert und sehr schnell umgesetzt wurde!
Kann diesen Händler bisher uneingeschränkt empfehlen.

Five stars.

I had a issue and it was resolved super quick and to my satisfaction. Great customer service.

Had an issue with a delivery, opened a new case, submitted a picture and a couple days later the issue was resolved. No muss, no fuss.
Excellent work again Beanz!

The advisor was patient and explained the issue different ways to help me understand and resolve

Friendly, helpful advice enabled me to do what I wanted.

I have sent online emails multiple times to no avail. When I rang the guy put me on hold then the line went dead and he didn’t call back. I am so frustrated with this whole process. Please can someone resolve my issue

Great customer service. I had an issue initially with my order not arriving but Beanz rectified this promptly.

Very prompt response, very professional and super friendly! Great service!

Quick response to online queries. Polite and friendly. Email had easy language and full details to actions taken. Rectify the issue. Thank you

Super happy with response time and resolution of my issue with delivery of my order. Very much appreciated

Quick response. Great communication and desire to resolve any issues that transpire. (have only encountered one in a year of being a customer) Great customer service is a rare find.....and is much appreciated when you feel like you are the only person they are dealing with.