Phillip is the most helpful person you could speak to, immediately resolves our IT issues as quickly as possible. I'm sure we must wind him up with never doing updates etc, but he's still very patient... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Diane dolman is the best account manager I’ve ever had the pleasure of dealing with. Diane always goes the extra mile and her communication is top draw. Please make sure Diane is employee of the month... Näytä lisää
Phillip Fielding at BDR was superb, he transferred my old laptop to my new laptop professionally, efficiently and with a lot of care and attention making sure I was happy with the new layout etc. Than... Näytä lisää
I was delighted with the service I received from my recent call to BDR Group. I spoke to Trevor Mzila who was absolutely excellent support. Not only did he resolve my IT issue he also did it with cl... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are BDR Group. The UK's Multi Award-Winning Choice for IT and Telecoms Solutions. Delivering Excellence since 1991 with our 250+ staff.
Yhteystiedot
Caspian House, CV379NR, Stratford Upon Avon, Yhdistynyt kuningaskunta
- 0800 975 3000
- hello@bdrgroup.co.uk
- www.bdrgroup.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 46 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
When we had a call the other week after…
When we had a call the other week after our internet dropped, I was put through to Herbie and he was very quick to help and really easy to understand. Great service.
Good customer service
Today after our phones went down Herbie was very reassuring and a great help
We have been customers of BDR for a…
We have been customers of BDR for a number of years and we have had good service from BDR in these years, however we now have exceptional service from BDR as we have been given a dedicated IT support team leader to assist with any issues we encounter and I have to say Kyle Byron-Morgan you are worth your weight in gold he is attentive to my Poor IT knowledge :-) but also he can fix any problems you throw at him and more importantly he is quick to respond as in business time is money. Thank you Kyle :-)
This week I just began my new job and…
This week I just began my new job and had a lot of things that needed to be set up by BDR. Jerome has answered all of my questions and has been responsive and incredibly helpful! He is quick to jump on a call or answer an email and no question is too small and no ask is too big. I've worked with a lot of IT professionals in the past and Jerome is by far one of the best people I've worked with throughout my career!
Great IT support
We have been using BDR for a couple of years and one thing I got to say is they are very knowledgeable. Phil, who regularly helps us, has always been helpful with our IT issues and is polite and friendly on the phone with our users.
Kyle Byron-Morgan is fantastic
Kyle Byron-Morgan is fantastic - very approachable, nothing is too much to ask and always on hand to help. Very personable and easy to get on with. Thanks for all of your help Kyle.
Have been working with BDR for a number…
Have been working with BDR for a number of years now always found them very accommodating and adaptable Liam Green in particular is a great help.
Issue with VPN was sorted quickly by…
Issue with VPN was sorted quickly by Joe Brooks.
Excellent service
Kyle is always very happy to help and…
Kyle is always very happy to help and does his best to resolve your matter. He provides feedback regarding the issue and on how he resolved it. Very informative and helpful
Kyle at BDR is my go to person if I…
Kyle at BDR is my go to person if I have any IT issues. He always sorts everything out in a speedy fashion. would highly recommend.
The IT support engineer
The IT support engineer, Joe Brooks, was most efficient, and solved my problems within a tight timescale
Excellent service
Excellent service
Many thanks to Joseph Brooks from BDR Group who this morning sorted out my VPN issue quickly to enable me to log on and start work
Jack Thomas
Jack Thomas helped us enormously. He was professional and thorough and fixed our I T problem with little disruption to our clinic
I have dealt with Kyle Byron many times…
I have dealt with Kyle Byron many times and I cannot speak highly enough of him. As someone who really does not know much at all about IT issues, Kyle has been there to solve all problems, efficiently and quickly to resume our working day. I would like to thank him from all of us here and look forward to dealing with him in the future! Well Done, Kyle.
Kyle Byron-Morgan is an asset to the…
Kyle Byron-Morgan is an asset to the team. Friendly, efficient and a good communicator, I'm yet to create or identify a problem he hasn't been able to resolve!
Prompt service from support team
Thank you to Kyle for always providing prompt and professional advice and service.
Jerome is a star
Jerome is a star. He always responds to our enquiries/problems promptly and will not leave until he has fully completed the job, and double checked over any issues. He is always on hand to help us when we need him
Determined to resolve my issue
After much perseverance Jerome managed to connect my external device to my work laptop, enabling me to work from home when required, which has given me essential flexibility in my work role. He stayed calm and determined throughout the process and would not leave the issue unresolved. He definitely went the extra mile for which I am very grateful!
Good response times and sort most…
Good response times and sort most things quickly thank you - we have used them for several years now and havent had something they cant resolve yet . IT also supplied at reasonable costs
Jack Chidgey managed our IT migration…
Jack Chidgey managed our IT migration to cloud services with amazing patience and excellent clarity whilst explaining the process as he went through each step.
Brilliant support and a seamless process.
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