Battery Trader Arvostelua 

Very very bad after sales service. Battery failed 7 months after purchase. Customer service have blamed it in me, when the battery is obviously faulty. They are refusing to refund or replace and their communication is arrogant and threatening

Exalant service prompt delivery arrived on time staff went above and beyond to help

Helpful with phone enquiry leading to purchase of battery for stair lift. Quick delivery. Now fitted and working well. Great service all round

Well done guys!!! I wasn’t sure if your batteries will fix my issue - I was thniking about my weight to be a problem! But it was old batteries fault. Now I am free to go anywhere I want arround my town - very good range!!!!

Correctly assessed my need and delivered very quickly.

Needed a new battery for my ride on lawnmower and having used Battery Trader in the past had no hesitation in purchasing the battery from them. The type was easy to find and delighted to see that there had been no price increase. Excellent service all round.

Very helpful staff, from the first phone call, from ordering the correct battery, and receiving the battery .

Stocking batteries for garden equipment powered by rechargeable batteries giving them longer usable life helps save the environment by not having to tip them and money on replacement.
Batteries arrived within days.

Great selection of batteries, competitive pricing and fast delivery

Good advice, quick delivery and good quality.
The only negative, was I live half a mile from the premises and I could not pick it up in person.

Stroke - good

A good experience, ordering was easy enough delivery was fast and efficient.

not the best price but service and delivery was great, could have bought cheaper elsewhere but who knows what to expect

Very pleased with them, will be using them again

Very prompt and comprehensive reply to my enquiry, as a result of which I bought the battery and charger that were recommended and am very satisfied with both. First class service, which is much appreciated!

Quick delivery, well packaged and easy to fit. Got follow up email with helpful charging tips which was great. Excellent!

Great Service, delivery very quick

Excellent service, fast, honest and efficient.
Easy to fo business with. I still have the defective battery sent to me by one of the competion. Money refunded through Credit Card company. Always check the reviews.

Misleading advertising – supplied the wrong battery

I ordered what was described as a “Yuasa YTZ14S compatible replacement” battery from Battery Trader (Order #123312, September 2025). Instead of supplying an equivalent, they sent me a US Powersports USZ14S. (a much cheaper battery)

The USZ14S is not the same specification as the Yuasa YTZ14S:

Yuasa YTZ14S: 11.8 Ah, 230 CCA

USZ14S supplied: 11 Ah, 200 CCA

That’s 800 mAh less capacity and 30 A less cranking power. This is a material shortfall in both specification and performance.

When I raised the issue, their responses were dismissive and gaslighting – suggesting I had “buyer’s remorse” and trying to claim that batteries are “perishable” and therefore not returnable. They also told me my rights were “time-limited,” which is incorrect under UK consumer law (Consumer Rights Act 2015 gives a 30-day right to reject goods not as described).

This is misleading advertising: they use the Yuasa model name in the product listing, omit critical specifications like CCA, and then ship an inferior substitute.

I have escalated the matter with a Section 75 claim through my card provider and reported Battery Trader to Trading Standards.