BatteryStation.co.uk Arvostelua 

2 351
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

1st time user & very pleased. Good price, batteries posted on day of ordering & order received as advised. Correct batteries received and all with 8/9 years to use by date - what more could I wan... Näytä lisää

Saanut 2/5 tähteä

Edit… After launching “an investigation”, my parcel miraculously turned up! I guess causing a fuss does work after all….. I have ordered from Battery station on 3 occasions and 2 of those... Näytä lisää

Saanut 5/5 tähteä

Fantastic! My car key fob battery died yesterday and my spare was already dead. Stupid, I know! Anyways I got onto the BatteryStation website, ordered online and paid for Next Day delivery at 3pm ye... Näytä lisää

Saanut 5/5 tähteä

Ordered pk4 Duracell DL2032/CR2032 Coin Cell batteries (for desktop PC CMOS battery replacement) + pk4 Duracell Optimum AA batteries (for firesafe digital keypad) before 4pm. Paid £2.45 for UK Economy... Näytä lisää

Yrityksen tiedot

  1. Akku- ja paristokauppa

Yrityksen kirjoittama

Battery Station takes pride in supplying a wide range of domestic, commercial and rechargeable batteries to the UK, Ireland and Europe. Orders placed by 4pm are dispatched the same day. Most orders arrive the next day and guaranteed next day shipping is available.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(2 351)

14 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Absolutely brilliant

Absolutely brilliant. I had the batteries within 24 hours of ordering and they kept me up to date with the order. Great prices as well. I will always buy my batteries from Battery Station now!

31. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Superb

All good. Received my duracell rechargeable battery today. Next day delivery too which isn't what i paid for. Price of these compared to others was insane. This will be my go too website from now on. Great prices. Beating amazon which rarely happens when i purchase anything online

3. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I ordered two batteries over a week…

I ordered two batteries over a week ago. I received dispatch and “how to track my package” notices. It’s now a week later the tracking system does not work. And batteryStation has no way of contacting them for a complaint. The “contact me” phone number is only for corporate customers. If you are a non-commercial customer, you just have to suck it up! More than disappointed as I now have to leave on a trip without the device for which I ordered the battery.

29. elokuuta 2023
Oma-aloitteinen arvostelu
BatteryStation.co.uk-logo

Vastaus yritykseltä BatteryStation.co.uk

Dear Customer,

We deal with customer enquiries all the time, very promptly. I do not understand why you simply did not use the contact form, or email address link on the contact page. You would have had a reply within an hour.

You selected economy shipping for £1.75 which is 3-5 working days. Today is the last working day so it wasn't even late until just earlier.

However your item was delivered by Royal Mail on the 23rd August at 10.44am by the Victoria delivery office.

We'll be happy to share the tracking link with you if you email us or complete the form. I won't post it here to protect your privacy. In the meantime, I suggest you check with the reception there, who may have it.

Kind Regards,

The BatteryStation.co.uk Customer Service Team.

Saanut 3/5 tähteä

Terrible delivery service

I ordered 2 packs of 4 rechargeable Duracell batteries. The delivery time was OK, but when I received the package and opened it, the battery packs were both opened. CS at BS said that it could have been the way the package was handled by the courier, but this rings alarm bells for me. If your delivery company are treating your goods this way you would be questioning the delivery companies code of practice. It must have taken a lot of force to make the battery packaging open up. The batteries are volatile items and should they get damaged, which is not visible, this could be dangerous for the user. Obviously these batteries had been mistreated at some point, whether that be at Battery Station or by the courier.

This is not a complete trashing of battery station, because they were very responsive to my concern and provided information that I requested. But as a supplied product, I am certainly being generous giving 3 stars. You really need to get a new courier that cares about my product or expect more reviews like this.

18. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great price - fast delivery

We made our first order on 10/08/23 and it arrived just after dinner time the next day. The value for money and super fast delivery mean that we will definitely be ordering again!

11. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent prices

I always use Battery Station for buying my batteries now.
Prices are so much cheaper then anywhere else (example - LR44 4 pack in supermarket £8, the exact same ones at Battery Station £1.89!)
Delivery is quick and not too badly priced.
I've never had a problem with any of my orders.

24. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great!

Great!

Have used them a couple of times now to order some Eneloop batteries. Cheaper and much less of a gamble than using amazon. Quick delivery too!

Will always use these guys for batteries going forwards.

26. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic Service BatteryStation

Fantastic! My car key fob battery died yesterday and my spare was already dead. Stupid, I know! Anyways I got onto the BatteryStation website, ordered online and paid for Next Day delivery at 3pm yesterday.
Batteries just arrived at 10.40am. Sooo happy especially during the postal strikes.
Thanks for the advice on posting and well done Battery Station!!!

22. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I paid for next day delivery and it…

I paid for next day delivery and it took 2 days for my package to arrive. When I asked for a refund on my postage costs they replied saying "Unfortunately, we have not control of the delivery of your parcel after it has been dispatched to Parcel Force, nor can we claim any compensation if a parcel in not delivered in time frame given."
It should for Battery station to take this up with Parcel Force! Outraged!!!

18. marraskuuta 2022
Oma-aloitteinen arvostelu
BatteryStation.co.uk-logo

Vastaus yritykseltä BatteryStation.co.uk

Hi Kathryn,

That is correct, we have absolutely no service level agreement from any of the couriers we use from the cheapest to the most expensive. Courier networks are inherently prone to failure and delays. There are many issues outside the control of the couriers and hence our own control. Issues on the roads, inclement weather, crashes, mechanical breakdown, staff illness etc.

We always aim for our items to be delivered on time but sometimes this is not possible, and they are delivered a day late, as in your case. We cover this thoroughly in our terms and conditions as we are well aware of the issues that can occur.

Kind Regards,

The BatteryStation.co.uk Customer Service Team.

Saanut 3/5 tähteä

No batteries, no communication, is this a scam? Apparently not, probably victims of the postal strike plus poor IT.

Although I have received confirmation of my orders, I have received no tracking details and some 12 days has passed now with no sign of my order.

The website will not allow me to log-in and asks you to renew your password. Once done will still not log you in and continually asks for a password change.

Messaging the company online does not work either. It broke.

Contacting by phone is difficult. I could not get through to customer service and eventually could only speak to business sales, who apparently could not direct my call to someone who could help.

I am beginning to think this company might be bogus???

An update to my previous message. You do in fact now have a ticket from me. Your webpage kept coming up with an error message every time I tried to raise a ticket. On my 5th attempt to do so, I was successful. Yay! I was also finally able to update my password (that was also having issues) and login to view my order details. Yay! I also attempted to contact you by phone earlier today and was assured that someone would get back to me. They didn't. However, I notice that since that ticket has been raised, you have now re-picked the order and the tracker predicts delivery tomorrow. Yay! I am now mostly happy and convinced that you are not in fact a bogus company and that I will in fact get my goods. You have to admit though, that not being able to login or contact anyone, plus my order being late does look suspicious. As a result, I will raise your review score from 1 to 3.

18. lokakuuta 2022
Oma-aloitteinen arvostelu
BatteryStation.co.uk-logo

Vastaus yritykseltä BatteryStation.co.uk

Hi Nick,

Absolutely nothing bogus about us whatsoever. We we receive around 100 emails / tickets a day that come via the webform on our contact us page, or via the email which is on there as well. We have no tickets from you.

You are correct in that phone service is only available to our account customers.

I will now get a ticket created for this issue and someone will get back to you shortly to let you know what has happened with your order.

Kind Regards,

The BatteryStation.co.uk Customer Service Team.

Saanut 3/5 tähteä

Dispatch problem, made good.

BatteryStation failed to dispatch on same day (16th) as order but made good by using first class post when they did dispatch. Order arrived (21st)

21. syyskuuta 2022
Oma-aloitteinen arvostelu

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