Baleaf SportsArvostelua 

I ordered from Baleaf and then immediately realized I ordered the wrong color. I emailed customer support right away and Aaron was very quick to cancel my order, per request. It was very easy, no hassle, no guilt, and gave me all the information I needed to ensure my order was cancelled and refunded. Will definitely shop here again!

Their website is easy to navigate. Items are as expected. There was an issue with shipping and Beleaf was quick to respond to my email. The package arrived soon thereafter.
Great clothes and good prices. I was very pleased with the two items that I got while on sale. The discounted sale price made the items worth it!!

I have purchased many items from Baleaf and have never been disappointed. The fit of the clothes have been so good for my body type. I order large ,146, 5'6" and the waistband length from waist to lower body is always just great. It takes awhile for me to receive the items but I am willing to wait because the comfort and quality are worth it.

Easy to order, quick delivery, great communication. Good quality items. Had to return a few things but it was no fuss at all. Quickly refunded into my account. Thank you. Will shop here again.

I love Baleaf clothing. I purchased the Evergreen Fleece Multi-Pocket Cargo Pants because they do not look like sweat pants which means I could wear them to work. I get compliments at work every time I wear my Baleaf's.

I’ve been wearing Baleaf lined leggings for about a year now. They are comfortable and warm and have great pockets on the thighs which I find very handy for my phone and lip balm amongst other things. My latest purchase was a pair of lined waterproof pants in a great shade of purple. I’m a rural mail carrier and while I drive my route, I need something waterproof on my lower half to stay warm and dry on rainy and snowy days. These new pants were perfect for an all day heavy rain that we just had. I have already ordered a pair in another color because I’m sold on how well they work.

Good communication on delivery status!

First time buyer of Baleaf. I appreciated the prompt responses to my questions.
The items were packaged nicely. The fit is excellent except for one item. So I will continue my weight loss regimen and wear it next year. :-)

Made me feel appreciated and valued as a customer with above and beyond the company really does take care of the customers. They corrected the issue and they’re very accommodating. The woman I spoke with was very nice.

RJ assisted me with a return and did an excellent job with customer service! I am a DEDICATED Baleaf customer and it is nice to see such customer service
Thank you
DC

Easily exchanged sizes. Can’t wait to receive my order, there are a couple more colors I would like to ordrer.
Than

Baleaf's thermal leggings are the warmest and best I have every worn. The price is excellent!!

Loved the style and fit of the Laureate UPF50+ DWR Pocketed Capris I received today. Looking forward to wearing them on a long walk. Just a pity they didn't have the other pair I ordered.

I was able to reach out via email and phone, was not bumped around by automated response, got a real person!

Aaron was helpful, knoew exactly what to do, and took care of things quickly :-)

After being sent the wrong size (packaging said Med but inside was a Small), I got help very quickly and problem was fixed better than I anticipated. Pants are very comfy and I placed another order in.

I absolutely love Baleaf.
I have purchased many products and get so many compliments and the comfort is what I love.
Their products are the best. Customer service is effortless.

I am a bigger guy who sweats even when it is below 20. I was worried a bit about going to the Peruvian Amazon last summer. It is their winter but still high temps and high Humidity. Saw your long sleeve sweat whisking shirts at a great price and thought why not? Glad I did they were perfect. Did I still sweat? Oh yeah, but it wasn't all stuck in my shirt. Actually I didn't have to wring out the sweat in my shirt at any time during the day. Still using them during this summer in Nebraska to mow the lawn, workout and coach football. Thanks for making this product.

Aaron is stellar. He is efficient and personable and listens and clarifies. No company is perfect. Mistakes happen. Baleaf has stood behind their product and Aaron is a huge asset to this great company. Well done!

I love the Laureate High-Rise Bermuda Shorts! They are soft and comfy, durable, and casually stylish. I've been wearing them daily. Time to buy some more!

I love baleaf…fabric is quality. I live in all Baleaf

UPDATE early December 2024: After posting my earlier update, Baleaf contacted me (but only after I updated this review on TrustPilot!) and said my refund would be coming. I now have my refund, but once again, the company rep asked me to take down my original review. Very concerning! This company actively manages online reviews - I give them marks for finally resolving my issue, but their insistence on me removing my review is a big red flag.

UPDATE late October 2024: Once I spoke to the rep from Baleaf, they offered a compromise - I could keep them for a reduction in price, but they didn't fit so that was not an option. I elected to send them back for a refund. I still don't have my refund despite provding them with a package tracking number. And in the conversation with the rep, she asked me to take my TrustPilot review down, which seems pretty sketchy to me - note that they are very agressively managing their online review presence, SO BEWARE! What you see online is carefully managed! Do your homework before ordering from this company!!!

I ordered two items and it took over 2 weeks to arrive. I contacted the company via email and never heard back. The tracking app is only for mobile devices and it's confusing to use. Unfortunately the fit is not great for me (they fit on the small side), so I need to return them and haven't yet heard back...and I need to ship them back ASAP as I'm leaving on vacation in a week! EDIT - after posting this review I was contacted multiple times by Baleaf representatives and offered a couple of alternatives. In the end, I arranged to send the items back. For Canadian customers, it isn't possible to arrange for an exchange so do your homework around sizing before purchasing!