I have reached out to Baleaf five times in the last nine days in an attempt to get instructions to return two swimsuits. I bought four and planned to return those that didn't fit. I wrote Baleaf (as... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Quick response & delivery. Exactly the right capri length I’ve been looking for (I’m 5’2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobili... Näytä lisää
Yritys on vastannut
Though the excellent quality of the clothes that I ordered from Baleaf were not a good fit for me, I found the return process a bit cumbersome. I would like to commend the company for their excellen... Näytä lisää
Yritys on vastannut
I called and spoke with Trixie about an order I was trying to place. It was my first order with Baleaf and I was unsuccessful in activating the promotional code for a first-time order discount. When I... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.
Yhteystiedot
Yhdysvallat
- info@baleaf.com
- www.baleaf.com
4,2
Hyvä
549 arvostelua
Pyytää asiakkailta arvosteluja
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I purchased theLaureate UPF50+ DWR Hiking Pants
I purchased these lightweight mountaineering pants to hike in warmer weather because they are quite light. These fit me really well and were long enough. I am 5'9" tall and weigh 122 lbs. They are water resistant and dry quickly. (I tried this by turning the hose on them outside.) I ordered a size small and they are roomy allowing me to wear leggings or shorts underneath. I also ordered an XS which fit great if you are wearing them on their own. I particularly like the zippered pockets and they fit an iPhone with room to spare. I have several other Baleaf items (shorts) that I love, as well, for hiking during the warmer months.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thanks so much for sharing your detailed experience, hikeswiss! 🌿 We’re thrilled to hear the pants fit well and are working perfectly for your warmer-weather hikes. The zippered pockets and versatility really make a difference, and it’s great to know your other Baleaf items are serving you well too! Happy hiking! 🥾💚
How fast my problem was solved.
17. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much for the 5⭐️, we’re so glad to hear your problem was solved quickly! 💙 Your feedback means a lot to us. 🙌
Quick response & delivery
Quick response & delivery. Exactly the right capri length I’ve been looking for (I’m 5’2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobility when playing pickleball. I wear compression knee-high socks that gets covered by the pants below the knee. I have yet to test its sweat-wicking feature.
Update: sweat-wicking indeed! Ordering more & sizing down to compare.
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thanks so much for sharing your experience, Leila! We're glad to hear the fit and length worked perfectly for you—sounds like a great match for your pickleball games! Let us know how the sweat-wicking holds up once you've put it to the test. 😊
Wonderful Return Experiencce
Took a bit longer than expected to get assistance with my return, but ultimately the resolution was wonderful and the communication excellent. Love these Baleaf products and will continue to purchase.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much for your kind words and patience! We're really glad to hear everything worked out in the end and that you’re enjoying your Baleaf products. We truly appreciate your continued support! 💚
Customer service
Customer service support team resolved my issue with a return in a timely fashion
3. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Hi Deb! Thanks so much for your feedback, and we’re really sorry for the trouble you’ve experienced. The return process should’ve been smoother, and we completely understand your frustration.
Due to a system issue, prepaid labels were temporarily unavailable, which is why we reached out with an alternative return method so we could still assist promptly.
If you’re still needing help, please send your order number to info@baleaf.com—we’ll review your case and let you know what steps we can take to sort it out right away. While the current method involves using any carrier of your choice at your own expense, we’re here to guide you through the process and make it as straightforward as possible.
Aaron was professional and friendly and…
Aaron was professional and friendly and prompt in answering my request!
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much for your kind words, Jill! We're thrilled to hear that your experience was smooth and that your request was handled promptly. Let us know if there's anything else we can do for you!
The return process with this company is…
The return process with this company is by far the worst I’ve ever experienced. It is horrible. They wouldn’t send me a return label until I sent a strongly worded email, and even then, they provided two separate codes for what was originally one order. The process is confusing, not prepaid, and appears to be run from overseas, likely China. They use Amazon for their return process even if you order from them directly. If you like the clothes, I highly recommend ordering through Amazon for an easier return experience. Read other reviews — I’m not the only one frustrated. Absolutely terrible system.
UPDATE: Although I was initially frustrated with the return process, I want to acknowledge that the customer service team ultimately made things right. They processed my refund in a timely manner and went out of their way to ensure everything was taken care of. They also assured me that they are working to improve their return process to prevent similar issues in the future. I appreciate their effort to resolve the issue and their commitment to better service.
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Hi Kristine, we’re truly sorry for the frustration and inconvenience you experienced with your return. We acknowledge that the process was not smooth — especially with the delay in response, the lack of a prepaid label, and the confusion around multiple RMA codes. Due to a temporary system issue at the time, we were unable to issue prepaid return labels, and we understand how that impacted your experience. We’ve since taken your feedback seriously and are actively working to improve the process to make returns clearer and more convenient moving forward. Thank you again for sharing your honest review.
I bought a pair of bike shorts to wear…
I bought a pair of bike shorts to wear as the bottoms for a bathing suit . . perfect. Then I bought pants for yoga/exercising, then two pair for pickleball, then long pants for travel. They are priced fairly, pack well, look good, dry easily and have great colors to choose from.
27. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much, Judy! We're thrilled to hear how versatile and well-loved your Baleaf pieces are 🙌 Your support means the world to us!
satisfied with the customer support
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much, Nadine! We're glad to hear you’re satisfied with our support 😊 Let us know if you ever need anything!
capris and razor tanks
I bought comfortable capris and razor tanks-mix and match. Very stylish active wear! Love them and wear daily. Wrinkle resistant and light. Lots of pockets-will take in my trip!
30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much, Janne! We're thrilled to hear you're loving the capris and razor tanks — they really are perfect for travel and everyday wear. Wishing you an amazing trip, and thanks for taking Baleaf along with you! 😊
Great product! Fabulous customer service!
I was so happy to have reached out to Baleaf Sports with a concern about an order and within a matter of hours they had resolved the issue and done so in a very kind manner. Their product is fabulous and their customer service spectacular! They are now among my favorites!
22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much, Debi! We're truly grateful for your kind words — it means a lot to know you had a positive experience with both our products and our team. We're honored to be one of your favorites! 💚
Returned pants - NO REFUND ISSUED
I returned two pairs of pants in January. They never refunded the money I paid. It's six months later I am out $100. I have spent hours with Discover Card (canceled) and PayPal (canceling). This company is very disreputable, they do not respond to ANY communication.
They responded to my review by exposing my email address. I am baffled by their behavior. My review has changed to minus 5 stars.
21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Hi Galyn, I'm so sorry for all the frustration this has caused. We did respond to your messages multiple times back in January and provided the return instructions, but it’s possible they ended up in your spam, junk, or promotions folder.
To help you right away, could you confirm if your PayPal email is the one we have on file? If yes, we’ll process the refund immediately. Please email us at info@baleaf.com — the sooner we receive your confirmation, the sooner we can get this resolved.
Thank you again for your patience, and we truly apologize for the inconvenience.
Aaron provided the best customer…
Aaron provided the best customer service! He fixed the problem in the most timely and professional way. I am very happy with my experience with Aaron and Baleaf.
18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much, Susan! We're thrilled to hear that Aaron was able to help and that you had a great experience with Baleaf. We'll be sure to pass along your kind words to him — they’ll mean a lot. 💚
Prompt correction to my order
I chose an incorrect size during ordering and only realized my mistake after I placed the order. I wrote to the Customer Information and immediately got a response; my order had been correctly updated. That quick reply from Baleaf made me realize they really are paying attention to their customer needs.
10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much for sharing this, Susan! We're really glad we could catch the update in time and get your order corrected. Your satisfaction means a lot to us, and we're always here to help however we can! 💚
I wear plus size clothes
I wear plus size clothes. I read about Baleaf and how the clothing are true to size. I decided to order a pair of capris and I fell in love with the how they felt and the fit. I ordered more and love the colors too. I would recommend Baleaf to everyone.
30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much, Cheryl! We're thrilled to hear you found the perfect fit and love the feel and colors of your Baleaf capris. Your kind words and recommendation truly mean the world to us! 💚
Baleaf is Awesome
Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you order, but everything I’ve purchased is very comfortable and very durable. The shorts are so soft, they are really lovely on warm days. I’m a happy customer and will continue to buy from Baleaf. Highly recommend.
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Hi Terri! 🌟 Wow — thank you so much for the kind words and glowing feedback! We're beyond thrilled to hear that you've been loving your Baleaf pieces, from yoga pants to long shorts. Your support truly means the world to us 💚 Here's to many more comfy, active days ahead!
Ordered a skort, WAY too small, sizing is off
Ordered a skort. Said L was US size 12-14. Sorry, for this size 12 woman, this size large would barely fit. Sizing is incorrect. Then they charge you 5.50 shipping to send back. Never again.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Hi Becky, we're so sorry for the frustration caused — we completely understand how disappointing it can be when the fit isn’t as expected. Our prepaid return label costs $5.00 USD per item, which helps cover the return shipping cost.
If you're open to it, could you please email your order number to info@baleaf.com so we can take a closer look and assist you further? We truly want to make this right and look forward to hearing from you! 💚
Great quality!
Shortly after I tried on my first pair of pants I bought another in a different color. They fit perfectly and are so comfortable. Great quality and fast shipping, too.
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Hi Laurie, thank you so much for your wonderful feedback! We’re thrilled to hear you love the fit and comfort of your pants, and that you trusted us enough to get another pair. Fast shipping and great quality are what we strive for, so your kind words truly mean a lot! Enjoy your new pants! 😊
Can Not return itemand…
I ordered a skort from this company and am unable to return it. The quality is not good, and it is very sheer. I am unable to return it.
Do NOT order from this company. They are very difficult to work with.
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Hi there, we're truly sorry to hear about your experience and appreciate you bringing this to our attention.
Please know there’s absolutely no reason for us not to approve your return — we want to make this right. Kindly send your order number to info@baleaf.com, and we’ll take care of everything for you.
We look forward to hearing from you and resolving this promptly.
I love Baleaf Sports skorts because…
I love Baleaf Sports skorts because they are excellent quality and dressy enough to wear to a casual dining restaurant. I’ve had mine for going on three years and they look new. I also wear them to the gym. I look forward to adding some more colors to my collection!
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Baleaf Sports
Thank you so much, Sally! 💚 We’re thrilled to hear how much you love your skorts — and that they’re still going strong after three years! We can’t wait for you to add more colors to your collection. 😊
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