We are not happy with the meat itself or the packaging. We have been long time, Omaha state customers, and we’re looking for an alternative. Unfortunately your steaks are not the same quality in our o... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Several packages come without a good airtight seal, so the meat is surrounded by air which does not keep it fresh when thawed.
Yritys on vastannut
I was drawn in by the ribeye steaks thinking the price was too good to be true only to have that confirmed when I realized how thin they were. Meat quality is fair for some cuts but there was a certai... Näytä lisää
Yritys on vastannut
I had to change my review based on my thought process. At first I gave it a 1 star due to the meat texture BUT what if us Americans are so use to bad processed meat that we think that Backyard Butcher... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Yhteystiedot
Yhdysvallat
- www.backyardbutchers.com
3,1
Keskitasoinen
378 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Nothing like in the picture
Nothing like in the picture.
Items given we not what was told.
Total scam.
16. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Sharon,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
nice salesman explained everything k…
nice salesman explained everything k deal was okay but more for less is always better we'll see with delivery time an stock but so far i'm not running yet thank you good meat tw
14. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Thomas,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Vastaus yritykseltä Backyard Butchers
Hi Tim,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
He was very polite and knowledgeable
He was very polite and knowledgeable. I do bot want auto shipment!
15. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Carey,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Awful meat
First time i went to their truck they turned me away because they were closing in 30 min.
2nd time my dad went they scammed him into buying $140 of shit meat. Super thin, no marbling, disgusting, chewy
Do not buy from them
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Backyard Butchers
Hi there,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
A few of the steaks were mushy very…
A few of the steaks were mushy very disappointed chicken has been good so far im trying unseasoned steak tonight to see if it any better I have a video if you would like. I spent almost 1000 so hopefuly its worth it and not all crap
14. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Paul,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Sales rep Josh and order quality
Sales rep Josh was very personable and easy to work with. We have enjoyed the plain chicken breasts, a couple of the steak cuts that were tasty although thinner cuts than we prefer. The crab was definitely not our favorite, it was a bit stringy and much more petite than we are accustomed to.
Overall it has been quite pleasant.
15. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Shannon,
Thank you for sharing your feedback with us! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The ribeye steaks were terrible
The ribeye steaks were terrible! Tiny , thin, yellowish colored fat and just tasted gross! We spent over 400 dollars that day and definitely was not worth it! Do not buy anything from this place!!
14. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Richard,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The packaging sometimes makes the meat…
The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly brown instead of red on the surface. Some are very tough. The hamburgers are gray-brown if you break them in two.
The chicken is all white meat and is soggy when thawed.
No cooking info is included. Especially for the chicken fritters - should they be baked, pan fried or grilled?
It would be helpful to have recipes for side dishes.
We would like to cancel our subscription - we understand that we will still get the free box.
16. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Jerry,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
We feel that the meat is poor quality
We feel that the meat is poor quality. The steaks are too thin the ones that are seasoned or over seasoned and the ones that are tenderized or over tenderized to mush and the other ones have been tough. We would like to cancel any further deliveries.
17. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Becky,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The hamburger patties were 2 inches in…
The hamburger patties were 2 inches in diameter. Some of the steaks were not much bigger. Flavor is ok, but not worth the price
17. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Cyndi,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Hurry and wait
At the time of my initial purchase, the salesman took my home address and assured a box of meat would be delivered to my house. It’s been over 2 weeks and I’m still waiting
8. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hey Chad, My name is Chloe and I am with the customer experience team here at Backyard Butchers. Thank you for messaging in today.
I was able to view your account and can confirm that you are currently on a 6 week subscription plan. You will receive your first shipment 6 weeks following your initial purchase with us. You will also receive a tracking email as soon as this order has shipped out. :)
Actual money spent per actual pound of…
Actual money spent per actual pound of meat was too high.
17. elokuuta 2026
the cuts where to thin
the cuts where to thin. i was defrosting one and it leaked all over one t bone so thin and seal broken that it looks freezer burnt. sirloins 2 inch by 2 inch and 1/2 inch thick. just not good quality. would never recommend to anyone.
17. elokuuta 2026
Please cancel any other orders
17. elokuuta 2026
The meat is low quality and not worth…
The meat is low quality and not worth the premium prices they are charging for it.
17. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Robert,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Good product but I get automatic orders…
Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very robust. If this happens again I will cancel my relationship with your organization.
17. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Wilfred, thank you for reaching out and I would love the opportunity to look in to this for you so you are satisfied and not surprised with your orders. could you provide some information on the type of subscription you have currently?
Good beef that arrived frozen.
10. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
HI Mel, thank you for the kind words!!
Vastaus yritykseltä Backyard Butchers
Hi Kenneth, thanks for the kind feedback!!
Not even close to a good deal...
The salesman was friendly, but everything else after was disappointing, the amount, the cuts, the quality...all lacking...the Ribeyes are a joke, it amounts to four 20oz steaks...but theyre cut so thin they are impossible to cook anything but well done...the variety boxes are no better, they include burger, pork and chicken....??? All said, I paid approx $13/lb for approx 23lbs of meat...only 11 of which was steak, and half of that was "beef tips" and "Philly steak" (shaved). A Costco chuck roll is half the cost or better and nearly twice the weight...its not even close
17. elokuuta 2026
Vastaus yritykseltä Backyard Butchers
Hi Chris,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.