Stranded vehicle for 3 months due to Autowini's logistical error
I am extremely disappointed with Autowini's lack of professionalism and customer service. I paid USD 5,326 in full (Invoice PI-202604569431) for a 2015 Kia Morning to be shipped to Aruba. Autowini charged me USD 2,076 specifically for Ro-Ro shipping.My car has been completely stranded in South Korea for over 3 months. Now they tell me it cannot be shipped because it is a dual-fuel LPG vehicle. As professional exporters, Autowini should know maritime laws—LPG cars cannot go on Ro-Ro vessels! This is 100% their administrative mistake, not mine.To make matters worse, their staff has stopped replying to my messages. I opened a formal support ticket (#55782) demanding a full refund under Section 8 of their compensation policy, and they are ignoring my 48-hour deadline.I demand a 100% full refund immediately without deductions. If you want to buy a car safely, look elsewhere. Autowini takes your money and abandons you when they make a logistics mistake








