Argos Trade-In Arvostelua 

Recieved £255 for my iPhone 14 Pro Max. Quick turn around excellent service!

Argos promised and came through with a great trade-in price for my old phone. If that was it, I'd be giving 5*, but the pre-paid sticker to send the item wasn't compatible with the post office returns system. Talking to the teller, it seems this happens a lot with pre-paid return labels from Argos - they just don't work. In the end I had to pay the return myself, which took off 1/4 of the trade-in price pay-out.

Paid the price quoted on receipt of my item

The price i was offered for my trade in was alot less then first offered although I did expect because it cost me £11 in postage i did want to have to pay that again to send to another company. I do not know why the price dropped from 212 to 126, it would be good if you know the reasons why or can contact someone to find out my phone was in perfect working order no scratches that i was aware of. Today I was contacted by Billy who explained why the price was lower I had put the wrong model details in so was quoted for a different phone my fault, was so please to know what happened even knowing it was my fault

Very straightforward easy to do. Will do again.

The price they offered was what I had in mind, the quick payment also what I was happy with.

Price reduction

Straight forward, easy to use, prompt payment.

Very easy to sort out very quick payment and much more than what I'd of got of the high street

Great service kept upto date throughout. Very quick thank you .

I traded in my device and received a good trade-in value. The process was smooth, well organised, and easy to complete. Payment was processed quickly after inspection, making the experience efficient and convenient overall.

Easy and quick and the best quote

DO NOT TRUST THIS COMPANY!

First they claimed they couldn't find my device. Then it magically appeared again and they claimed it didn't work. I had been using the phone for months and there was no issue before it was sent to them.

I asked to have it sent back and they have sent me someone else's phone that is not working.

They are liars and thieves!

If I could give zero stars I would. Do not trust this company! They said they would give me £35 for a PS4 console. I sent it in. They then said they would only give £10 due to ‘missing peripherals’. It took ages to get a reply about what this meant. Turns out they took £25 off for no controller when the original agreement had never mentioned including a controller. I spent an hour on the phone and several emails saying they had broken the agreement - which they agreed they had - but got nowhere. They give you a very limited time to decide if you want the reduced price so I had to give up in the end and take the console back.
PostScript
A few days after I wrote the above review the company finally responded to my many emails by phoning. They said they would honour the original agreed amount and had therefore kept the console. I have now received this money. They said they are reviewing their information so this doesn’t happen to customers in future and also that they would review processes for communication and dealing with complaints. I have left the original review here as that was my experience but note they did eventually do the right thing in my case so maybe they will improve.

WARNING: DO NOT USE THIS COMPANY
Would go lower than 1 if I could.
By far and away, one of the worst experiences I have had with any company, ever.
No transparency, incredibly poor customer service, waiting days and days for manager call backs. Lost device. Poor posting instructions(make sure you get a tracking ID from the post office as they will refuse to help you without this and do not make this clear anywhere!). Poor English speakers. Incorrect information again and again depending on who you managed to speak to. Outright refusal to acknowledge or open any complaints.
There is something very dodgy and suspect about this company.
Argos, you should be ashamed for partnering with Likewize and putting your customers through this experience.
Much better options out there, do not be fooled by Likewize.
Read other reviews before using Likewize!
You have been warned.

Awful process - sent xbox which was working but with a potential fault. Based on that evidence they gave a trade in value of £70. Then came back with an offer of £0 and no explanation of the additional faults found - this section was left blank!!!

Awful experience. My phone trade in went through Likewize. They took over a month from receiving my phone to send me any money, and the amount I received was less than they quoted after having assessed the phone. They then told me that I was wrong about the assessment value and refused to honour their quote.

Sent an iPhone SE to them phone was in perfect condition used the package then sent to me and applied my own bubble wrap.

Had to email them to tell them that according to Royal Mail they had the phone for 3 days and could I have an update.
The phone was only 6 months old by the way.
Original value was put at £136.Received an email say LCD was broken and new value was £27.Ask for return of phone it arrived back with a cracked screen. Refused to hel only to say take it up with Royal Mail.

Do not even think of using this company

Used Argos to trade in some phones, they use Likewize/Brightstar for the service.

Very very poor service and trying to say a brand new phone doesn’t work.

Sent back 3 iPhones. iPhone XR, iPhone 12 and iPhone 12 Pro Max, all in perfect condition not a single scratch or in perfect working order. We took photos and videos of each phone before sending.

The iPhone XR was signed for but took us to contact them a week later to acknowledge they received it and then 3 days later offered the full trade in price.

The iPhone 12 has been delivered for over a week and still no update on this.

The iPhone 12 Pro Max is less than a month old, used only at home, however they have said the buttons don’t work so will only give £100 for it. Absolute, and blatant lie to try and offer us less than the worth of the phone.