Apogee Corporation Arvostelua 

Paul was super in helping me tackle a printing issue, expert advice and resolved in a rapid and professional manner

Had the pleasure of dealing with Yemi Yusuf in Apogee who helped to get our devices online on ARMA finally!!! Thank you so much Yemi for being so helpful & professional in dealing with this. It makes life so much easier for us here now :)

We have been with them for 5+ years and they have kept chasing us for further renewals and then drag you into a renewal lease with "small letters about their fees"
Upon a renewal we asked not to continue becasue we found cheaper options availible but then they charged us a wopping exit fee over £500, return of machine fee almost £300 and so further...

When we asked for a gestured discount after being so many years loyal costumers the answer was NO!

Not here to help you, just to take your money!!

We moved offices back in June this year and were unable to install the printer in the new offices. The team at Apogee have been amazing, Nicky Black and Kenneth Carle have visited the site numerous times over the last few months and going back and forth with the IT people in the new offices to resolve the issues. Today, 19th November 2025 they attended again and also had a video call with their IT Nick Billingham who between them all have at last resolved our ongoing issue and we are finally able to print to our own machine instead of the shared one in the building at very high rates. Service has been amazing, what a helpful team of people who have been working for months to get the issues resolved! Much appreciated

Paul and the team did a terrific job throughout the process. They were always on hand to help us, and nothing was ever too much trouble. We particularly appreciated the on-site time Paul gave us to get our new machines up and running. Again, it's great to have you guys behind us ongoing if we need support.

We'd certainly have no hesitation in recommending the business to anyone considering taking on their services.

1 Star is being generous. Terrible company to deal with. I have been waiting to have an ink cartridge delivered for 3 days now and still waiting. I have phoned our designated business manager who doesn't answer her phone or return calls. Would certainly NOT recommend this company.

Apogee has been the preferred supplier for our print press supply and warranty management for some years. We wouldn't consider going anywhere else because the quality of supply and level of service is nothing short of excellent. Whenever there's a need for preventative maintenance or an ad-hoc call-out, the Apogee engineer is always present in short order to sort out the issue. Communication again is first class, so we'll always know the timings, which helps us greatly in our day-to-day planning. To anyone in the print industry needing supply and support for their equipment, I wholeheartedly recommend Apogee!
Tim
Commercial Director
TOAD Diaries

I bought a wrong plugin bundle (my personal fault). I reached out to the company where I bought it but they didn't help me out that well. I reached out to Apogee as well and shared all my information. Since the company where I bought it didn't really provide a solution Apogee helped me out and gave me access to another bundle.

Thank you very much Apogee! Great customer service experience!

Paul Cooper negotiated us a good deal on a new printer. We are very pleased with the new MFP - it's incredibly quick when scanning and the colour when printing is much improved from our previous printer. Paul is always really cheerful and lifts the atmosphere in the office when he visits.

Great service when we had an issue with a device , all solved in the one day . very professional service from Paul Cooper who was fabulous

We have been trying to get a Subordination of Lien or a Lien Waiver from this company for two weeks now with no success. The account for the jobsite has been paid in full, so there should be no reason for the day.

Matt was helpful, prompt. sorted out quickly.

Paper Jam
I reported this via our IT Department who gave me the contact details for Apogee. Within a few hours Matt Wadler, rang me to ask about the problem, followed up by his visit. Matt was extremely helpful and friendly in explaining what caused the problem, basically it is the inferior paper we are using which was creased and wrinkled at the edges causing the paper jam. He also gave our printer some beauty treatment, tested everything was working and also let us have his contact details if we have any further problems. A very useful number to have in my opinion, we were all impressed with his skill and knowledge.

A very prompt reply and most informative

We have received an excellent service from Apogee from the installation of printers to maintenance and ink replacements, even changing our bank details for the Direct Debits. All requests have been dealt with promptly in a very friendly and professional manner. We would highly recommend.

Mr Norman John
An exceptional talent with above average knowledge and skills who’s interaction with our team and others enables seamless service delivery. His adaptive and flexible approach helps us to find creative solutions when there is a need. His audit of machines and quick response to our requests for assistance is exemplary. Interacting with him is clear, focal and uplifting at all times and we consider him to be an essential part of our team at the HOMERTON Healthcare Hospital NHS Foundation Trust. He has been consistent over many years and is always on point and ready to assist and maintain a very high standard of service. He is a good role model of a knowledgable, skilful, adaptive, team focused and kind human. Thank you for sharing your expertise and adaptive abilities with our team you are greatly appreciated.

It was not great to start with. Our office printer has been having issues for almost 3 weeks and it was reported to the IT helpdesk (Homerton Hospital). The job was assigned to another technician (not the one who normally service the printer), but they could not fix the problem. then the job was assigned to Norman John, who had fix the printer before and as far I as can tell, knows what he is doing.
He was able to solve the problem in no time at all.
Norman is the kind of technician that you want in your team because he is professional and responsible.

We have been recently refreshing our equipment and operational processes. Throughout that period, our account manager Andy Hinchliff has supported us in this process with ideas and solutions. The implementation has been smooth and as a result, we are much more efficient in how we operate. I recommend Andy without hesitation.

Apogee Corporation delivers decent service. Engineers like Matt and Colin are friendly and efficient, resolving IT printer issues quickly. While the customer support is professional and helpful, some experiences could be smoother. Overall, Apogee manages to meet expectations most of the time, making it a reliable but not exceptional choice for business IT needs.

Bartosz, the agent I spoke with, was very patient and helpful in trying to solve my printer problem.