AO Arvostelua 

This is one British company to be proud of. From ordering to deliver and customer help. I have spoken to a couple of staff here, fast prompt and very effective. Would only shop here for electrical and would highly recommend to friends

I afdelingen i NV er servicen simpelt hen så dårlig som den kan være. Personalet kan eller vil ikke hjælpe med noget som helst, og den atityde de har er så langt ude. De sidder bare ned og taler arrogant om hvor lidt service de gider yde.

Hold jer væk virkelig kedelige oplevelse.
De lover så mange ting hold ikke et ord.
Sender ekstra regning.
Hele kuld i min konto.

Hold jer væk

Just want to say that the level of customer service that we experienced was outstanding. We dealt with two separate people and they couldn't do enough for us.

Amatør service.

spøger pænt om hjælp og medarbejderen siger jeg kan ikke hjælpe dig gå ned og selv find det,
i deres butik på Nørrebro NV

Ja AO er jo også billigvvs. Her er min oplevelse med de amatører.

Bestilte en pakke med 5 stk el pærer hos billigvvs.
Hvad gør man så? Man lægger en lille papæske med 5 pærer i en meget større papkasse, uden noget omkrig æsken. Hvad tror i så man som kunde får? En papkasse med en æske glasskår.
De er da totalt hjernedøde og inkompetente, når de emballerer deres pakker på den måde.

Men kan de så finde ud af, at betale pengene for varer og fragt tilbage? Nej det kan de da ikke. Uærlige er de også.
Hold jer langt væk fra den biks.

Tina Christiansen

Inkompetente mennesker i telefon, de ved ikke om deres produkter. Meningsløst at kræve støtte.

Altid super godt service i Hjørring afdelingen.

Ok
Godt sted at handle
Flinke medarbejdere

Aramtør hele vejen igenmen. Jeg forstår ikke hvorfor nogen handler der. Jeg har købt 200 Osram GU10 pære og efter 2-4 uger begynder de og ikke virke grundet dårlige komponenter i selve pæren . Jeg skriver så til AO da jeg gerne vil have noget refunderet . Men de gider ikke svar på min mail .

Køb aldrig hos AO. De vil ikke tage varer retur på trods af kvittering, faktura og varer ikke pakket ud af æsker. Talt med hovedkontoret og de mener det samme. Mage til fuskerfirma

Spild af tid. Brugte en time AO Helsingør for at bestille et gasstik. Da det var fredag var det åbenbart vanskeligt at få fat i distributøren. Fik besked på at komme igen ugen efter, hvor en ugidelig dame oplyste mig at de alligevel ikke ville sælge gasstikket da jeg ikke havde CVR-nummer. Den samme ugidelige dame sad lige ved siden af da jeg var inde første gang og hjalp ikke medarbejderen på trods af at hun angiveligt havde bestilt en magen til før og havde således også hørt at jeg allerede første gang oplyste om det manglende CVR nummer.

I recently ordered a fridge from this company as I was impressed by their ads and reputation. I was not disappointed. The fridge was delivered exactly within the two hour time slot I was given. The driver phoned to let me know he was on his way and I was able to give him some instructions for how to find my property - which is not straightforward. The delivery people were friendly and efficient and reomoved the old fridge and set up the new one. I would not hesitate to use this company again. I have been delighted with the operation of the fridge so far despite the fact that it was from their "bargain" range as it is entirely adequate for my needs.

I ordered a Hob and Oven for my new kitchen for much better price than other websites but as I hadn't ordered with AO before was a little worried if I had any problems.
Both were delivered and within the time advised great start! I then had a month delay before installation due to a proven with installation of the kitchen units. When it came to installing the job we realised initially there were no installation guidelines and brackets to secure the hob in place. I emailed late in the evening and had a response first thing the following morning, and provided with the number to calm to order the parts and advised the team would also try to contact me. As I was working I missed their call, so called the day after due to my working hours.
The customer service assistant I spoke to was very helpful and ordered all parts, I then realised I was missing a second part so called again! I advised I was not happy with the item as missing two parts, AO advised a new one would be sent to me then next day (I had called on a Sunday) so I was really pleased.
Everyone I spoke to or emailed has been nothing but helpful and prompt with responses.
Customer service has been brilliant especially as the item was out of the return times!!
Really recommend the AO

Super zufrieden mit meiner neuen Waschmaschine von Bauknecht,Bestellverlauf super,nächstes Gerät kaufe ich auch wieder hier,5,00 Euro Lieferung bis in Wohnung,einfach super.
Mfg
Maria