Our Anglepoise 90 mini mini lamp stopped working without bring touched. I first tried to exchange the LED. But didn’t manage to open up the lamp. After reading the manual, I contacted customer service... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
As a say with mild discomfort, I age into my 50s I have come to the consolation that I know what I like and do not like. Anglepoise lamps are quite simple exquisite, classic and built to la... Näytä lisää
Yritys on vastannut
Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Näytä lisää
Yritys on vastannut
From beginning to end the team at Anglepoise have been fantastic. My much loved lamp has been rewired and refurbished. The collection pack was excellent, as was the delivery after. Thank you.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.
Yhteystiedot
Birch House, Parklands Business Park, PO7 6XP, Denmead, Yhdistynyt kuningaskunta
- 01227538038
- hello@anglepoise.com
- www.anglepoise.com
4,9
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215 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Rewiring service
I bought a vintage 1227 Anglepoise lamp that needed rewiring so I made use of the Anglepoise rewiring service which I discovered after a quick search online. I got a response the next day from Flora she was extremely helpful and very enthusiastic about her job.
The lamp was collected by a courier within a couple of days of my initial enquiry, this was all part of the service and was arranged by Anglepoise I didn’t have to do anything.
It was returned to me about a month later, the quality of the work is exceptional the technician even replaced a part that was missing that I hadn’t noticed.
The lamp now works perfectly and looks fantastic, I can’t fault the service I received, I am very impressed
6. lokakuuta 2025
Oma-aloitteinen arvostelu
I have a pair matching 90 mini mini…
I have a pair matching 90 mini mini lamps, one of which had developed a fault. First time any of my lights by Anglepoise had become faulty. The support team sent me simple instructions which had the item working again in minutes. So really happy with the experience as I am obsolete colour and I was dreading replacing the pair.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you so much for sharing your experience. We're delighted to hear everything is back up and running so quickly. Our team is always glad to help keep cherished pieces in use, especially when they’re in a finish that’s no longer available. If you ever need anything else, we’re here for you 😊
Good communication with a window of…
Good communication with a window of delivery time due
28. elokuuta 2025
Vastaus yritykseltä Anglepoise®
Thank you for your review 😊
Anglepoise, the name says it all.
If you want quality lighting, Anglepoise are the people to go to. A great established company renowned for innovation, style and design that are timeless and built to last the test of time, I’m glad I have a few of their lamps. I’ll definitely be back again in the near future.
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you so much for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your lamps, and we truly appreciate your loyalty. We look forward to welcoming you back whenever you’re ready to add to your collection 😁
Good help.
The help I received through your chat line was prompt and helpful. Thanks.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you for your review! We're pleased to have helped 😊
Got the information I needed about…
Got the information I needed about converting an old desk lamp to LED via their Chatroom - all in the space of about 10 minutes
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you for your feedback 😊 We're pleased we could help so quickly!
Highly recommended for quality and function
Purchased several Anglepoise lamps over the past 10 years and the quality never dips. Design and functionality has been at the forefront of Anglepoise lamps for 90 years.
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Absolutely faultless
Extremely helpful and provided spare screws free of charge for our 10-year-old lamp after one went missing. Thank you so much.
9. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you so much for your lovely feedback! We’re delighted we could help and that your lamp is still going strong after all these years. If you ever need any further assistance, please don’t hesitate to get in touch 😊
To quote William Morris...
To quote William Morris: Have nothing in your house that you do not know to be useful or believe to be beautiful. My new wall mounted Anglepoise 1227 lamp is exactly that: useful and beautiful. Extremely well made. Mine had the wall bracket option - in itself an elegant piece of cast metal. Supplied fixing screws and plugs didn't do it justice, so opted for 60 mm x 5 mm dome headed brass screws. Perfect.
29. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you so much for your thoughtful review and for sharing that wonderful William Morris quote - it perfectly captures the spirit of the Anglepoise lamp.
We're delighted to hear that your wall-mounted lamp has found its place as both a beautiful and practical addition to your home. We appreciate your attention to detail, right down to the choice of brass screws - a truly elegant finishing touch! Enjoy the light for many years to come 💡
I ordered a lamp as a gift that sadly…
I ordered a lamp as a gift that sadly was then not required. Spoke to customer support who followed up but also provided updates of the process the whole way and refund was quick.
Great service!
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you so much for your kind feedback! We’re glad to hear that our team was able to assist you smoothly and keep you updated throughout the process. It’s great to know you were happy with the service, even though the lamp wasn’t needed in the end. We really appreciate you taking the time to share your experience and hope to assist you again in the future! 🌟
Outstanding product and also…
Outstanding product and also outstanding post-sales service when I had to contact customer services with a query. Almost instantaneous email response from a real person who engaged properly with the query. Unimprovably good!
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience and that our team could assist you quickly. Your support means a lot to us, and we look forward to serving you again in the future 😊
Excellent Customer Service & Lifetime Guarantee
The customer service I recently received from Anglepoise was excellent. Maria dealt with my query efficiently and in such a friendly manner, even taking the time to call me to discuss the issue. The lifetime guarantee meant I received a replacement lamp with no fuss or bother. Overall I was bowled over by the service I received - this was a million times better than dealing with an automated bot!
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
We really appreciate you sharing your experience. It’s wonderful to hear how well Maria supported you and that the process was smooth and personal from start to finish. We’re committed to making sure every interaction feels human and hassle-free, and it’s great to know that came through 😁
Repair
A repair query was dealt with patiently and thoroughly.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Anglepoise®
Thank you for your feedback. We're glad to hear you had a positive experience with our support team. Providing careful and attentive service is important to us, and it’s great to know we met your expectations. 😊
Excellent quality & reputation, along with lifetime warranty
Been using anglepoise lamps since the 70s, so when the time came for new kitchen lighting, I knew we wouldn’t be disappointed with the Type 80 Pendant ceiling lights in our traditional oak kitchen - a happy blend of the old and modern. Very happy with the result. And a lifetime warranty too (shame it’s not still 1975!)
24. syyskuuta 2025
Vastaus yritykseltä Anglepoise®
Thank you for your kind words and continued trust over the years.
We're so pleased to hear the Type 80 Pendants have found a fitting place in your kitchen, bringing both function and character to the space. It’s great to know the design resonates with your style, and we hope they serve you well for many more years to come—warranty and all 😊
Vastaus yritykseltä Anglepoise®
Thank you for your review! We're so pleased you love your new lamp 😊💡
Lovely friendly company
Lovely friendly company, excellent communication and great service! Delighted with our repair.
26. syyskuuta 2025
Vastaus yritykseltä Anglepoise®
Thank you so much for your kind words! We're thrilled to hear you're happy with the repair and that you had a positive experience with our team. It means a lot to us — if you ever need anything else, we're just a message away! 😊
Rewiring kit is horribly overpriced
Needed advice on rewiring a vintage Anglepoise. Tracey on the chat was really helpful. I ordered the rewiring kit and it has arrived and looks ok but oh my goodness - £40 for a cable, a bulb holder, a switch and a normal plug is an absolute rip off. Wish I could send it back.
26. syyskuuta 2025
Vastaus yritykseltä Anglepoise®
Thanks for your feedback — we’re glad you found the support from Tracey helpful.
Regarding the kit, we understand your concerns about the cost. Each component is sourced individually from trusted suppliers to ensure quality and compatibility. We assemble these parts into a single kit to save customers the time and effort of tracking everything down themselves, and to make the rewiring process as straightforward as possible.
That said, if you'd like to talk about a return or have any other concerns. You can contact our Customer Support Team by emailing hello@anglepoise.com
LOVELY DESIGN
LOVELY DESIGN, quickly sent , very well packaged, highly recommended.
25. syyskuuta 2025
Vastaus yritykseltä Anglepoise®
Thank you for your kind words! We're so glad you had a smooth experience and that everything arrived safely. Your recommendation means a great deal to us! 😊
I’m hooked…
First, the customer service has been amazing. The 90yr Anniversary lamp is beautiful and the added hand written note in the booklet was a nice touch. Congratulations on your craftsmanship and legacy; I will be a lifelong customer.
25. syyskuuta 2025
Vastaus yritykseltä Anglepoise®
Thank you so much for your heartfelt message. We're honored to have been part of something meaningful for you, and it's incredibly rewarding to hear that our work and attention to detail made an impact. Your support means the world to us, and we look forward to being part of your space for many years to come 😊💡
Love love LOVE ❤️
Excellent service, quick delivery, beautiful quality product. So pleased.
25. syyskuuta 2025
Vastaus yritykseltä Anglepoise®
Thank you for your lovely feedback! We're delighted you’re happy with everything and truly appreciate your support. It’s always a pleasure to deliver a great experience from start to finish 😁
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