AM Surveying & Block Management Arvostelua 

Ryan the maintenance engineer was very polite and very helpful. He cleared and treated our communal roof. Great job well done.👌

An utter failure in many key areas, decent in others.

I purchased my flat on 16 July, 2024. A new share certificate was issued to me and signed by AMS&BM on that date. AMS&BM filed a false CS01 with Companies House in January, 2025, listing the prior owner as the shareholder. Despite me making a formal complaint and asking for correction, this company still has not registered my shareholding with Companies House. AMS&BM have stated that to file an amendment with Companies House now would cost the building money, since AMS&BM won't acknowledge their own mistake, so they'll just wait until next year.

I formally applied to be a Director on 7 April, 2025, which is my right under the lease. No action was taken. After many chasing emails, all of which were ignored, I filed a formal complaint. Only after this complaint was my Directorship registered with Companies House.

These basic administrative failures are indicative of the general incompetence of this company. For example:

* AMS&BM asked me to apply for permission to have a tenant (and pay associated charges) when they found out I rent out my flat. No such permission is needed under my lease. They later acknowledged this after I pointed this out.
* AMSBM failed to timely inform the freeholder about an application I made for a licence to alter.
* AMSBM consistently fail to respond to emails and phone calls.

I will now be pursuing several claims against them with The Property Ombudsman.

They seem generally ok on the maintenance front so far. Time will tell.

Aksels is here everyday and always does a good job at caraway heights

Aksels goes above and beyond as our cleaner. He fixes our trash everyday and we appreciate the hard work and effort he puts in.

Andrew and Ben fitted the post outside our flats, brilliant job. Decent guys.

Lovely men efficient and polite very happy andrew and ben i would recommend again

Andrew and Ben came round to a job regarding my door and was super impressed with the work and really friendly workers.

Originally Sam came over to fix a wall damaged by a leak. He was quick, thorough and polite; would not hesitate to use again. Did a great job

At a later date (08/07/25) Andrew and Ben came over to fix our front door, they were both excellent too. Had very good experiences with AM Surveying and Block Management

Andrew and Ben were both really top guys. Amazing work

Andrew and Ben came to our flat to fix our door. They did a great job and were very fast. They also tidied behind themselves.

Andrew and Ben they came and repaired the communal gate and did a wonderful job friendly and polite I would recommend these guys.

Very good service, on time and clean from Andrew and Ben
Thank you

Andrew and Ben were on time, polite, friendly, and went above and beyond in ensuring we were compliant at the end of their work. I thoroughly recommend them, they were 10/10.

Filip was polite and very professional at what he does. Satisfied with the service provided :)

I would like to say a massive thank you for the transformation Sam has done with our communal staircase. Overtime the decorating had become very old and very dirty with scuff marks everywhere and now its all clean, fresh and had a good lick of paint. Thank you so mucu for your Hard work 🎖

Great service. Andrew was quick and professional. Recommended.

Sam was professional and communicative. He went above and beyond to make good my wall with damp stains. Thanks Sam!

Ryan was fantastic- went above and beyond to make sure my restoration paint works were done on time and to a high standard. Thank you!

Reece was very helpful and professional. He trimmed some hedges for me in my front garden, thank you for the great job

There is no direct phone number for the agent to our building. No vmail, messages left do not get any response. Emails take for ever to get a response and serious issues get ignored. As a Leaseholder I am constantly told what "their Client" wants or does not want. Routine maintenance is done/not done by trainees without any supervisors, so is a waste of our money! Erroneous information is given and the creative financing and false charges added will drive you crazy.