Amber Arch Arvostelua 

I have worked with Amber Arch for around 9 month and absolutely love it. Their jobs are varied and you are always given advance notice of any cancellations so your time isn’t wasted. I have never had a report declined and I am always paid on time.

I have worked with Amber Arch for a few years and have been fortunate enough to undertake a variety of assignments, which I can schedule around my small humans. Communication and payment is always timely and without issue. I wouldn’t hesitate in recommending Amber Arch.

Amber Arch has employed me on a self-employed basis for several years. As long as I adhered to the guidelines and thoroughly reviewed the brief, my experiences have consistently met my expectations.

The administrative staff are among the most exceptional individuals I have collaborated with in the Mystery Shopping sector. They consistently exhibit professionalism, politeness, and approachability, creating a positive work environment where friendly interactions are encouraged. I have always had a laugh and a joke with them, and this includes the M.D.

It is worth noting that some assignments may only receive approval around 11:00 to 11:30 a.m. and can occasionally be cancelled. However, Amber Arch compensates at a premium rate for assignments, significantly more than comparable companies in the field.

Additionally, payments for completed assignments are processed promptly, which allows me to recommend their services confidently to others.

I don't usually do reviews so this is a rare thing indeed. I have to say what a pleasure it is to work with this company. I have built a great rapport with Pam and Steph over the years. I have found them to be very helpful, when contacting them for advice and trying to find the target. If you know, you know :) I enjoy the work as it is well paid and varied. I would certainly recommend them to anyone who asked. I have worked for them for many years and will continue to do so. Great company, great people.

Great company to work for and always have a good variety of work. I find the communication with them to be good and they are a pleasure to talk to on the phone. They always try to assist whenever there is an issue with jobs and sometimes it is my mistake, but as I have a great relationship with them we manage to sort things out easily. All work I have conducted for them is promptly paid for and I have no complaints. I hope to be able to conduct many more visits for this great company.

I have worked for Amber Arch for many years on and off and have found this type of work great to fit around my lifestyle. As long as I followed the brief I didn't go wrong. Payment is always sent quickly for the work I completed.

Excellent company to work for. I would highly recommend working for them. Work is flexible and works in with my lifestyle.

I've been a mystery shopper for 30 years working for dozens of great companies. This is not one of them.

This is the most unethical, immoral company you could ever do work for. They have you running around, cancel on the last minute, talk to you as if they are doing you a favour, when most of the time, they have no intention.of paying you.

I can honestly say do not bother giving them the time of day, as they

Amber Arch briefs and guidelines are clear and easy to understand, their assignments are interesting and varied. Full payment of monthly fees are swift and reliable. A friendly staff member is always available at the end of the phone, and emails are replied to promptly ...

😃 Rebecca. C.

Unfortunately the worst market research company I have worked with. Communication is poor, apply for assignments, keep the time free. Ghosted by the staff when I could be doing work for more reliable companies.

Don't waste your time signing up, have applied for numerous assignments and have never been allocated a single one, even though they are still available. Communication is awful and they would rather see the assignment not completed or given to someone else, preferential treatment.

I've been working for Amber Arch for over 4 years. In most respects they are an excellent agency, however the application and allocation of jobs is demotivating. This week I applied for 5 jobs. Only one of which was allocated to me. Then that job got cancelked the morning of the assignment. Its not uncommon for over half of the assigned jobs to be cancelled on the morning.
Please improve.

I was instructed to prioritise a visit urgently, and when availability opened up the day before, I dedicated around TWO PLUS hours to its completion, including the report. However, upon submission, I was informed that the report couldn't be utilised, rendering the effort and time expended futile. This experience amounted to a significant waste of resources and I would avoid this company and look to others on the market.

I've carried out work for Amber Arch going back to 2018 with over 100 assignments under my belt. I've had no issues and have always found the team in the office to be extremely helpful. Assignment guidelines have been clear and payment has always been prompt. I continue to work for them today and will be continuing to do so as it is such a good experience.

lovely team members who are always happy to help when needed. I have completed a wide range of visits so far including some food visits with meals included which was nice.

I have only had great experiences with this company. I completed a variety of assessments for them, easily contactable and the team have always been available to answer any questions I have.

Fantastic working alongside all the staff at Amber Arch, most notably Abi, Max and Pamela.
Always on hand to provide assistance and thoroughly enjoying all the various shops that can be conducted. Would highly recommend.

Nice company, good variety of work available and easy to speak to someone

I have previously done some work for Amber Arch and always found them to be straightforward and professional. They expect high standards but l prefer to work for a company that is thorough and has a good reputation. Never had any problem with them!