I’ve received my Eartune Fidelity Custom-Fit Eartips, and so far, I’m very happy with them. Based on my experience and what I’ve read in the other reviews, they live up to expectations. The fit is... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The website is easy to manage, the shipping was free, and the package tracking was simple! You never know how hard it's going to be to order from a site like this, but it was top notch!
Ordered Eartune Fidelity U for my IER Z1R. Best tips with this IEM after trying lots of eartips. Solved the recessed mids problems with some songs, especially male vocals. Hearing more elusive detail... Näytä lisää
Yritys on vastannut
The sizing could be done better the medium and large seemed to be almost the same size large in the variety pack I purchased and the small size just barely fit to stay within my ears. Quality seems... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.
Yhteystiedot
500 Northern Blvd, 11021, Great Neck, Yhdysvallat
- info@adv-sound.com
- www.adv-sound.com
4,2
Hyvä
368 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Hello
Hello, I bought the first M5-TWS “Jet Black” headphones in September 2022, they worked for me for about 1 month, then the left earphone stopped holding a charge, that is, after a full charge, it started working for 5-10 minutes and was completely discharged. I wrote to support about this, they kindly sent me a new pair of headphones, M5-TWS “Accent Red” I was happy, but they worked well for exactly 1.5 months, and then the same problem appeared with the right earbud, about 3 minutes of work and complete discharging. I wrote to the support service about this, and they sent me a new pair of M5-TWS “Accent Red” earbuds again, I received them the day before yesterday, yesterday I opened them, and no matter how I tried, the right earbud does not hold a charge at all, not a single minute. now I have 3 pairs of non-working headphones, 3 pairs cost about $450 but play for $0
+ support stopped responding to me (
9. maaliskuuta 2023
Vastaus yritykseltä ADV.
Hello Yevgeniy,
We're very sorry to hear about your experience. Our team will reach out to you to offer a full refund.
Thank you,
Jane from Customer Services
ADV.
Vastaus yritykseltä ADV.
Hello Frank,
We're happy to hear you enjoyed your purchase!
Best regards,
Jane from Customer Services
ADV.
I love them so much really comfortable
I really love wearing the ear tips way better then the Apple Original I’m definitely going to buy some more in the future I can wear them all day long and they don’t fall out my Apple ones fall out all of the time.
4. helmikuuta 2023
Vastaus yritykseltä ADV.
Glad to hear Christopher!
Best regards,
Jane from Customer Services
ADV.
Great fit
I went to the gym and for once, my Airpod Pro’s stayed put. These are fantastic.
31. tammikuuta 2023
Vastaus yritykseltä ADV.
Hello John,
We're so glad to hear! Thanks for letting us know.
Best,
Jane from Customer Services
ADV.
Problem with the Module Y Earbuds
Bought the Module Y Earbuds earlier this year. Opened the box and proceeded to charge up battery's. After the charging process I followed the instruction's and tried out the earbuds. Linked to the Bluetooth device on my laptop and proceeded to listen to some music. The pairing of the earbuds was quick except for the following. The Right earbud performed as expected it did Very Well. The Left earbud was non-responsive. No sound other than a couple of tones (beeps). I checked the power connections which appeared okay. Went to the ADV-sound Support page and followed the directions for resetting the earbuds. No difference in the functioning of the Left earbud. My initial analysis is that either the base unit and/or the Left earbud are not receiving any power. The Right earbud is receiving power.
I have contacted the ADV support group and have established an email correspondence.
25. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä ADV.
Hello Michael,
We're very sorry to hear about your experience. It looks like you've already started communication with our support team, but if you need any further help, please reach out to us again via email to support@adv-sound.com.
Best regards,
Jane from customer services
ADV.
Ordered Eartune Fidelity U for my IER…
Ordered Eartune Fidelity U for my IER Z1R. Best tips with this IEM after trying lots of eartips. Solved the recessed mids problems with some songs, especially male vocals. Hearing more elusive details too. The only thing making me hesitate to give a 5 stars rating is shipping is so so and expensive.
6. tammikuuta 2023
Vastaus yritykseltä ADV.
Thank you Melvin,
We're so glad to hear your experience.
While we provide free shipping to all US addresses, we do understand international shipping can be high. We do want to have more distributors throughout the world, so that this issue can be effectively addressed.
Kind regards,
Jane from customer services
Vastaus yritykseltä ADV.
Thank you Francisco!
The Eartune Fidelity UF-A I ordered…
The Eartune Fidelity UF-A I ordered didn't fit (who knows, could be my ear canals!) But the customer service at ADV was excellent. Very quick and responsive to try anything to make it right. I would order from them again for sure.
12. joulukuuta 2022
Vastaus yritykseltä ADV.
Thank you for the review, Larry!
Excellent product
Excellent product and an even awesome customer service. The sound is much better now and there’s no sound leak. Doesn’t slip out of my ear so easily as with the stock ones.
12. joulukuuta 2022
Finally can use my air pods with out…
Finally can use my air pods with out them falling out of my ear!
7. joulukuuta 2022
Vastaus yritykseltä ADV.
Ralph, that's an awesome feedback! Thank you!
They do not work
They do not work. Complete waste of money. Does not even fit. Wish for a refund.
6. joulukuuta 2022
Vastaus yritykseltä ADV.
Hi Jeremy,
Could you help check that all of the original tips from the AirPods Pro are removed? Sometimes the silicone part comes off of the white buckle that is mounted on the AirPods Pro. That part also needs to be removed first before the Eartune foam tips can be installed on. Please get in touch with us at support@adv-sound.com so that we can further assist.
Kind regards,
Jane from Customer Services
ADV.
Great customer service
I reached out to customer service with a question, and I was surprised by how quickly they responded.
23. lokakuuta 2022
Vastaus yritykseltä ADV.
Thank you for the kind words!
Very good the my IEM
Very good the my IEM and soft and my ear feel good. If have more model can choice. I will make more.
22. syyskuuta 2022
Vastaus yritykseltä ADV.
Glad to hear Kevin!
Straight forward purchase
Straight forward purchase, delivered on time, great product
7. syyskuuta 2022
Vastaus yritykseltä ADV.
Thank you Peter!
Miracle savors
I’m so very pleased to rate these tips. I was allergic to the ones that came with the AirPods Pro and these tips where a miracle savor for me. Just about to give the pros away, tried buying other tips that’s didn’t help ADV thank you 5 stars for sure.
8. syyskuuta 2022
Vastaus yritykseltä ADV.
We're glad to hear, thank you for the review Essaa!
recommended
Comunnication , delivery & quality of my new tips / sleeves are excellent
17. elokuuta 2022
Vastaus yritykseltä ADV.
That you for the review Urs!
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