I have purchased twice and each time great quality items.Kept informed of delivery and it was 48 hours tracked. Good customer service. I purchased pyjamas and they wash and dry amazing. Still look lik... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shocking goods arrived faulty on the 06/05/26 and they were not as advertised, didn’t even try them was that disappointed with them, packed them up sending photos as requested by them, they said they... Näytä lisää
I have had a lot of different things order from5£ stuff, always delivered in good time, well packed and items as expected. Good service.
Not the first shopping with them but same problem. Parcel is delivered in partially ripped boxes! Sometimes put together or enlarged by adding extra pieces from different boxes or gaps are covered in... Näytä lisää
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5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.
Yhteystiedot
Ronald Gorton Center, Castlemere Street, OL11 3SW, Rochdale, Yhdistynyt kuningaskunta
- 01706355490
- info@5poundstuff.com
- www.5poundstuff.com
4,1
Hyvä
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 68 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
NOT WHAT I ORDERED
My pack of ten t shirts was advertised as 10 different coloured shirts. I received a total of 5 colours and apart from 1 white one they were all colours not shown in your advert. Very unacceptable and unlikely to order again.
24. syyskuuta 2024
Vastaus yritykseltä 5poundstuff.com
Hi
Thank you for reaching out to us regarding your recent order. I apologize for the inconvenience and disappointment caused by receiving t-shirts that did not match the advertised colors.
We strive to accurately represent our products and it seems we have fallen short in this case. Please contact our customer service team with your order details, and we will work to make things right, whether that means sending the correct items or providing another suitable resolution.
Your feedback is crucial in helping us improve our services and ensure a better experience for all customers. We hope to have the opportunity to regain your trust and serve you better in the future.
Sincerely,
Don't buy from these it absolutely…
Don't buy from these it absolutely stinks bought two sets of shirts 17.99 each 1 set absolutely stunk house made me feel sick asked for refund no free returns policy cost me 2 postage and packing to get here and 8.39 to send back total postage 16.39 so only get half money back it's their fault shirts smell treated with chemicals
11. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Hi
We apologize sincerely for the issue you experienced with your order. We understand how frustrating it must be to receive products that have a strong odor, and we're truly sorry that our shirts caused you discomfort.
We take all complaints seriously and would like to make things right. We're willing to provide a full refund for the affected items, including the cost of return shipping. Please let us have your order number so we may process the refund.
Regarding our returns policy, we apologize for any inconvenience it may have caused. We'll take your feedback into consideration to improve our policies and procedures.
Thank you for bringing this issue to our attention. We value your feedback and appreciate the opportunity to serve you better in the future.
Best regards
Very good communication with the…
Very good communication with the supplier,just a little problem with the sizes ,was offered a refund but decided to keep the the tops instead,but yes very happy with communication
25. elokuuta 2024
Vastaus yritykseltä 5poundstuff.com
Hi
Thank you for sharing your feedback! We're glad to hear that our communication met your expectations and that we were able to offer a solution to the issue with the sizes.
Sorry again that the tops didn't quite fit as expected. We appreciate your decision to keep them and hope you'll still get good use out of them.
We're constantly working to improve our sizing and fit, and your feedback helps us to do better. If you have any other questions or concerns, please don't hesitate to reach out.
Thank you for your understanding, and we're glad we could turn a potentially negative experience into a positive one!
Love everything
The quality of the jeans where great for it price and I had issues with the delivery , it was resolved in no time so thank you
25. elokuuta 2024
Vastaus yritykseltä 5poundstuff.com
Hi
We're delighted to hear that you were satisfied with the quality of the jeans, especially considering the price point. We understand that delivery issues can be frustrating, and we appreciate your patience while we resolved the problem. Your feedback helps us improve our services, so thank you for sharing it.
Kind Regards
Really smooth purchase of branded…
Really smooth purchase of branded seconds hooded blankets. Arrived swiftly with good communication along the way.
25. elokuuta 2024
Vastaus yritykseltä 5poundstuff.com
Thank you so much for your kind words! We're thrilled you're happy with your hooded blanket and the smooth purchase experience. We appreciate your business!
Didn't receive everything but poor quality anyway
The quality of the clothes was so bad that I couldn't even be bothered to complain when they sent me only 1 of 2 items ordered. Straight in the bin and obviously poor that they got the order wrong.
24. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Hi
Thank you for letting us know about your recent experience. I sincerely apologize for both the quality issues you encountered and the mistake in your order fulfillment.
It’s disappointing to hear that your experience with our products and service was unsatisfactory, and we regret any inconvenience this has caused you. We strive to ensure all items meet our quality standards and that orders are fulfilled accurately.
Please reach out to our customer service team with your order details, so we can address the missing item and discuss how we can improve your experience with us. We value your feedback and appreciate the opportunity to make things right.
Thank you for bringing this to our attention.
Kind regards,
Super fast delivery fabulous quality…
Super fast delivery fabulous quality fits perfectly thank you
25. heinäkuuta 2024
i have seen a few negative review on…
i have seen a few negative review on here about problems with the order and problems getting it sorted, but i wanted to put your minds at rest. my order arrived in reasonalble time and yes there was a couple of items that were missing, however i rang the number on the website and spoke to a lovely genleman who took all the information from me and said he would go and check it out, he rang me back within about 2 hours saying all the missing items were in stock and he would send them out and today, again in a reasonable timescale the missing items arrived. so i dont know why people are saying negatives. Thanks you for your help
1. elokuuta 2024
Oma-aloitteinen arvostelu
Ordered a xl xmas jumper
Ordered a xl xmas jumper. Received a medium without being given the chance of a refund or informed of this. Now there is a bit of difference from a medium to extra large.Told to print out a label then got to post office as no paperwork sent with items.Very difficult when i work 8am-6pm.Not the first time wrong items have arrived but let them go. Will not use this site again.Terrible service
13. heinäkuuta 2024
Oma-aloitteinen arvostelu
The aircooler came quickly and in good…
The aircooler came quickly and in good condition. I am very impressed with it. It sits on my desk and keeps my desk area nice and cool. 8.5/10 well worth a buy for small rooms or anyone working at a desk or bench.
24. kesäkuuta 2024
Simple easy to use site great prices…
Simple easy to use site great prices fast delivery
24. kesäkuuta 2024
Well made and an absolute bargain for…the price
Well made and an absolute bargain for the price I am most impressed.
26. toukokuuta 2024
NEVER AGAIN- DON'T BE TRAPPED BY
NEVER AGAIN - AN AWFUL EXPERIENCE.
It's the first time I tried this company but NEVER AGAIN
Please, don't be fooled and trapped by their low prices because:
1/ Their sizes are wrong. I am a L size but I ordered for an XL size. Unbelievably, barely covered me.
2/ Their quality is extremely poor.
3/ The WORST return policy. I had to pay for the returning item. The item was returned in 3 days.
For 11 days they hadn't notified me - though promised so. When I strongly complained, ONLY after that they notified me and promised to refund me but...they PARTIALLY refunded me. I threatened them to take legal action and ONLY then they fully refunded me.
Totally unreliable - AVOID THEM
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä 5poundstuff.com
Dear,
Thank you for taking the time to share your experience with us. I'm truly sorry to hear that your first interaction with our company was disappointing and frustrating.
We take customer feedback seriously, and it is regrettable that we fell short in several areas, including sizing, product quality, and our return process. We are continuously working to improve these aspects to ensure a better experience for all our customers.
I understand the frustration with the return process and the delay in communication. This is not the level of service we aim to provide, and I apologize for any stress this may have caused. If there are any outstanding issues or if there is anything more we can do to resolve your concerns, please reach out to our customer service team.
Your feedback is invaluable, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to regain your trust in the future.
Sincerely,
Quality of the clothing I ordered is…
Quality of the clothing I ordered is very good and fits true to size. Came at a great price too. The only downside is that it took 15 days to be delivered, I've had stuff from overseas in less than that. That wouldn't put me off ordering again though, now that I have an idea what to expect
24. huhtikuuta 2024
Impressed
I had never heard of this site before - checked it had reviews
Ordered a hoodie - clear dispatch emails and arrived in 3 days
Perfect 👌🏻
27. huhtikuuta 2024
Oma-aloitteinen arvostelu
First time I have ordered
First time I have ordered
Jumper stitching coming away and a hole in it very poor quality clothes
Also sent me the wrong gloves
Won't be ordering again
13. huhtikuuta 2024
Oma-aloitteinen arvostelu
Delivered earlier than expected
Delivered earlier than expected, a good fit, nice quality and a great price. Ideal for work
25. maaliskuuta 2024
The item (heated body warmer) did not…
The item (heated body warmer) did not fit I ordered a large size and it did not fit must have been made for a large child not adult
25. maaliskuuta 2024
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