1stQuest Arvostelua 

Fast and safe reservation.

Was really easy to make reservation on your site.

All great! As usual

Booking request submitted the 9th of February:
No answer for weeks.
Then I contacted them and I received the answer to wait; this happened several times, regularly.
I finally cancelled my booking attempt the 28th of April (time to fly to Iran).
Very frustrating experience and issues to find another hotel by myself at last moment.

I contacted them because apparently the refund was only 80%.
They promised to proceed to a full refund.

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Update.
Accommodations through 1stQuest have been very satisfying during my trip in Iran.
Finally I obtained the full refund for the booking about I had problems with 1stQuest.

1stQuest can provide good service, however I think that their advertising is misleading; what they promise is not clear, especially in case of troubles.
Customer service is very polite, however it would be better to avoid to have problems and to have need for support.
So if you want to use 1stQuest services my suggestion is to check with them several times the status of your requests and the REAL conditions of the contract with them.

It is not acceptable money withdrawing from a credit card before that booking process is successful. Especially from a website based in UK.
I suggest 1stQuest to revise their working process: clear advertising, clear conditions, clear management. Service provided and customer satisfaction should be their best advertising, not illusory or misleading sentences.

Very helpful and professional

This website is useful for those who travel to Iran. it provides nearly everything the traveler's needed.

The hotels were very good . And they respond very quickly for questions and issues. Hope to are you again

Using the company for a second time.
Very helpful and the quickest way I have found to get my visa for Iran approved.

The visa application was fast and cheap.
Thank you Sorour

This is a very reliable company. Not overpriced like others. The customer service also works, the emails are answere very quickly. 100% out of 100%.

Response is good through whatsapp. Easy booking and fast order.
Would like some of the tickets to be faster though

Price is high i founded other agency only 15euros for the Visa instead 27euros!!!!!!

Everything went smoothly. I’ve gotten a visa for Iran and all my questions were answered.

My experience with 1stquest was always good, cause the people that work for it are always very kind and available, and because i always received what i needed in the right time.

We needed a hotel on Kish Island during the Iran Airshow and decided one week before to fly there.
The company did a great job and we got the booking confirmation within two days.
No problems at the hotel, thank you for your work.
Michael

I had to cancel a booking and needed a quick refund, I wrote via whatsapp and the response was perfect and immediate. I super recommend!

Turkish Airlines has cancelled my flights to Iran at the end of October. 1stQuest refund me totally and very fast all the journey. They are really kind

Easy process. Cooperative staff. Excellent service.