1stQuest Arvostelua 

971
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Благодарю команду 1stQuest за помощь в организации самостоятельной поездки в Иран. Через эту компанию мы забронировали 3 гостиницы в разных городах страны. Процесс бронирования и подтверждения, оплаты... Näytä lisää

Saanut 5/5 tähteä

كانت لي تجربة ممتازة مع موقع 1stQuest في الحجز، وأعجبتني الجدية والاحترافية في التعامل، خصوصًا المتابعة الدقيقة لتأكيد الحجز. ما يميزهم هو توفير عدة وسائل تواصل مريحة وسريعة، منها الواتساب، مما سهل عل... Näytä lisää

Saanut 5/5 tähteä

Wonderful website, provides one to one support all day long. Makes it quite easy to book hotels and flights in Iran. Loved their service ❤️

Saanut 5/5 tähteä

Sono stati molto rapidi ed efficienti. Ci hanno aiutato ad acquistare voli con compagnie aeree iraniane, e abbiamo inoltre richiesto il visto turistico tramite loro (rendendo la procedura molto più ra... Näytä lisää

Yrityksen tiedot

  1. Matkatoimisto

Yrityksen kirjoittama

1stQuest is the total solution for traveling to Iran, providing comprehensive information that every traveler needs to know, and offering reservation of essential travel services such as bus, flight and visa. Low commission, ease of use, online payment and dedicated customer support makes 1stQuest the best choice for traveling to Iran.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

971 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(971)

31 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Iranian companies in general and this…

Iranian companies in general and this company specifically lack understanding and customer service . The lady representative kept arguing with me and kept referring g me a website to cancel my reservation . With bad internet service and not being able to download any website on my phone I could not have access to any website . I will never use this company and have contacted my bank for stopping the payment which was charged on my credit card

23. lokakuuta 2023
1stQuest-logo

Vastaus yritykseltä 1stQuest


Dear Bijan,

We apologize for the inconvenience you faced. After a closer look at your case, it appears there may have been a misunderstanding with your booking date, resulting in your arrival at the hotel earlier than expected. We understand the frustration this may have caused. Our policy requires cancellations through our website for documentation, but in urgent situations or technical difficulties, we can manually cancel bookings. We'll ensure better communication in the future. If you need further assistance, please let us know.

Best regards

Saanut 5/5 tähteä

Благодарю команду 1stQuest за помощь в бронировании гостиниц…

Благодарю команду 1stQuest за помощь в организации самостоятельной поездки в Иран. Через эту компанию мы забронировали 3 гостиницы в разных городах страны. Процесс бронирования и подтверждения, оплаты денег работает четко и оперативно. Все рекомендованные гостиницы расположены рядом с историческими центрами городов, в пешей доступности от многих туристических объектов.

15. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

1st quest made our trip to Iran easier!

1st quest was essential for our trip to Iran! We had a great experience with the booking of our hostels, flight and tour! They offer great customer support and are ready to help under any circumstances. Our guide to the kaluts was awesome, we had a great time with him. We're looking forward to our next trip to Iran and definitely will be using the services offered by 1st quest again. We highly recommend it!

12. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

From Iranaddicted tourists

Dear 1st Quest, (2nd- 21st September 2023)
It’s because I found YOU, Mina Ghaderi and your reliable operating team way back in 2019, that I and my companion have become an Iranaddicted tourists. It’s because of the amazing experiences that you have offered during our 1st trip that I and my friend returned the 2nd time in 2021 to complete an amazing tour to Khuzestan and the Gulf Islands and due to that incredible experience, we came back the 3rd time for another amazing 22 days’ tour, this time in Kurdistan and Gilan and vowed to be back again to visit the Est and Southern side of Iran.
Based on our previous choices and according to our personality and interests this time 1st Quest tailored quite a tight itinerary that offered us an extremely complex experience; geographically, as we encountered various climate types, from the heat of Kermanshah to chill of the tall mountain around Uraman and the rainy jungles of Kaleybar, from to the humid Caspian shores back to the heat of Tehran; culturally, a monography of different peoples and anthropological types, Kurdish, Gilaki, Turks, Azeri, Baluchi as well as different dialects, accents, meals; we were amazed not only by the beauty and luxury of palaces but also by the simplicity of traditional houses in rural areas.
We spent every day and night to visit a new place with its unique particularities, customs and tradition; thus, we took a flight from Tehran to Kermanshah and then drove to Marivan, Uraman Thakt, Takab village, Kandovan, Tabriz, Jolfa, Kaleybar, Sarein, Masuleh, Rasht, Lahijan, Ramsar, Alamut, Qazvin, Karaj and ended in Tehran.
The hotels that 1st quest booked for us were amazing as well, “boutique hotels” in traditional houses with absolutely all the facilities; breakfast and service made us feel treated like queens. In fact, there is no hospitality as the Iranian one in the whole world; it’s their unique tradition since the Achaemenid period.
If you, dear readers ask me about safety in Iran, I will tell you with the hand on my heart that for the time being it is one of the safest countries despite all the controversial media news.
As a tourist you just have to respect some requirements that are not very restrictive.
Thanks to 1st Quest team and to Mina Ghaderi we had the most amazing driver guide, Majid Karimkhani, an English literature graduate who accompanied us for more than 2000k and stood to our side for 17 days not only as a driver but also as an inspirational guide and guardian angel. If it weren’t for him we would probably have missed a lot of the beauties and interesting things that he revealed to us.
We highly recommend him not only as a perfect and safe driver but also as a polite, educated, reliable, punctual person. This very time he was the one who made our trip fantastic and he was the one who made us wish to come back once again.
Eventually I and my friend, are grateful and thankful to Mina and Mehdi, managers and founders of 1stQuest, whom we had the honor and pleasure to meet in person, for all their efforts in running the best Iranian Travel Agency.
Thanks a million for this wonderful trip and look forward to the next one,
Yours, forever faithful customers and iranaddicted travelers, Elena Ruxandra Ghitescu and Diana Alexandra Matei from Romania.

1. syyskuuta 2023
Saanut 1/5 tähteä

Neither hotel nor 1st quest can not…

Neither hotel nor 1st quest can not help us

11. lokakuuta 2023
1stQuest-logo

Vastaus yritykseltä 1stQuest

Dear Ms. Sema,

Hi and I hope you're doing very well.
First of all, I would like to kindly appreciate your review here on TrustPilot. Then, I’m here to provide you with explanations of the reason we couldn't help you in this regard.

You’ve kindly sent us the change date request on the same days as your check in day which is almost impossible not only in Iran; but also in the rest of the world; due to the restrictions of each hotel’s policy.

I’m sure that you can understand the way we care about our esteemed customers’ happiness and satisfaction; but it’s been out of our control and we’re truly sorry about it.

Wish you all the bests

Kindest regards

Mohammad

Saanut 5/5 tähteä

Ask an Italian

Ali Mardani and Sorour are the perfect combination for the ideal trip to iran. If there are any doubts put your trust in their hands, from the visa to enter the country to assistance for every eventuality during your stay. You will be able to enjoy in absolute tranquillity the large cities, villages, mosques, desert, history, architecture and the food of the peoples who coexist peacefully in this land. A journey for the eyes and soul that I recommend to all those who love to explore new worlds.

16. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Quick replied

Quick replied, nice service!!

We only had a booking that wasn't able to be completed because of the high season. Most of the hotels were not available. The team was nice to help us find a hotel in a very short period of time however we would have liked them to tell us the cost of the hotel before confirming the booking.

29. syyskuuta 2023
Saanut 5/5 tähteä

Was easy to use

Was easy to use, just wish I was able to get instant booking confirmation like booking.com.

I was able to have my reservation confirmed within 24hrs though :)

25. syyskuuta 2023
Saanut 5/5 tähteä

Amazing Iran

With some hesitation, I finally decided on my holiday in Iran and after corresponding with several agents I decided on 1stQuest. The travel consultant was Sorour Javadi and she was efficient and helpful. She helped me plan a special program which included all the sites I wanted to visit. She got me a good guide and driver (Ali Mardani) and we travelled around Iran for 2 weeks. Everything went smoothly, though some of the hotels and bathrooms could have been better. In this respect, Iran lags behind other countries. I marvelled at the breathtaking natural beauty and the ancient historic sites. But most of all, my best memory must be the friendly and helpful people of Iran. I recommend a holiday in Iran for something different and 1stQuest would be a good starting point.

18. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Booking tickets is very convenient

Booking tickets is very convenient, and you can book domestic air tickets in Iran. Changes and flight cancellations will be notified in time when the departure time is changed and flight cancellations are made. Thank you very much!

12. elokuuta 2023

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