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Worktop Hub Arvostelua 

3 304
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

AVOID!! Trading and standards are involved! Someone needs to speak up. Cheap and nasty products the chip board just crumbles when cutting £100 for an upstand plus £40 delivery for it to crumble and sn... Näytä lisää

Saanut 5/5 tähteä

Great service with samples arriving the day after ordering. Samples were a good size to enable us to visualise them in our kitchen. Thanks

Saanut 5/5 tähteä

I’m absolutely delighted with my new kitchen worktops from Worktop Hub by HC Supplies. The quality is outstanding — the surfaces look genuinely beautiful and have completely transformed the space. Y... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Just asking for samples.They arrived in good time and were free. Unfortunately won't be using the company as worktops are being sorted by the kitchen fitter.

Yrityksen tiedot

  1. Keittiötarvikkeet

Yrityksen kirjoittama

The UK's leading online independent worktop retailer. We supply well over 1000 worktops in a variety of materials including Laminate, Solid Wood, Acrylic, Quartz, Granite and Ceramic! Our laminate worktops offer a wide range of styles such as wood, marble, stone and so much more, as well as a variety of different textures so your kitchen worktops will not only look great, they'll feel great too! Worktop Hub also has it's own quartz, granite and ceramic worktop fabrication facility so we cut out the middle man and these worktops are templated and installed directly through us and saving you thousands! As well as the above, we offer a free sample service for the majority of our worktops . If you're in the market for a new kitchen worktop then Worktop hub is the place to be. You won't be disappointed!


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 87 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 304)

44 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

DO NOT BUY FROM THIS COMPANY!!!

DO NOT BUY FROM THIS COMPANY!!!! I ordered 2 standard worktops and a breakfast bar which when delivered seemed fine, but on starting to cut the breakfast bar it was apparent there was a major fault with the laminate not being glued down correctly and cracking and splitting on the first cut. It took all day backwards and forwards, sending photos, emails and calls to Luke, whilst having our joiner standing around all day at our cost, and being told not to cut into the standard worktops just in case they had the same issue. Finally around 3pm they finally admitted there was an issue and arranged to collect the breakfast bar and send out another one. Guess what!! It was delivered and the same thing was wrong with this piece too which was visibly apparent as soon as it was lifted off the delivery truck. Again our joiner was here to take the delivery in and at our cost again!!! On the third attempt the breakfast bar was delivered, glued down but had 2 small chips which we were too worn down to even query as we needed it fitted before Christmas. We have filled out a claim form sent to us by Luke and have spoken to him and emailed on many occasions but have still not had a resolution/refund for our out of pocket expenses.

2. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great choice of worktop and sizes

Great choice of worktop and sizes. We need larger splash backs than 3000mm and Worktop Hub are the only place I've managed to find with the sizes we want. I've just ordered some samples so look forward to receiving them.

20. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fabulous worktops

Great quality huge choice and good price very help service and look fantastic now fitted would definitely recommend even the delivery service was top class

24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

NEVER USE WORKTOP HUB

Ordered over 500 pounds worth of items including a tap. The tap that had been dispatched did not arrive. When I rang was told it had been dispatched, but tap was no longer in stock. I had to then source another tap. When I wanted to return 2 items was told that I was outside returns time. When I reminded them that I was let down by tap, and could they as a gesture of good will, over look this was told in no uncertain terms NO. Very disappointed, no customer service whatsoever. I will not be recommending worktop hub to anybody. Very disappointed.

22. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor quality. Packaging not proper.

I recently ordered two white worktops and was extremely disappointed with the quality. Both arrived with multiple imperfections — small dents along the edges and surface, as well as visible waves under the laminate. When it came time to cut them, we had to make a frustrating choice between keeping the dents or the waves, as both defects were present in areas we couldn’t avoid.

The only reason we haven’t returned them is because we were pressed for time and had no choice but to work with what we had. These kinds of flaws should have been caught before delivery.

If you’re considering buying from here, I’d recommend checking your items thoroughly on arrival or looking elsewhere if quality is important to you.

14. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not even 1* they went to deliver a…

Not even 1* they went to deliver a worktop to me without even notifying me but half hour before when they called. We asked if can just be left they said no it would require 2 people to unload out of the van. (Odd but ok) we then said we can come come back but they then said they can re schedule with out any mentions of any charges so agreed. I then get a text from to say to re arrange delivery will cost me £80!!! The worktop it self was £99 and would cost me £140 just for delivery for a £99 bit of work top. I then asked to cancel the order even to though they tried delivered when no one was there. However they want to charge to me the delivery charge and a charge they have made up to return as they have the worktop and not been delivered so should not have any additional charges. I have asked them for what the charge is and how much and now they are ignoring me.
AVOID and would recommend Worktop Express.

11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Worktop Hub-logo

Vastaus yritykseltä Worktop Hub

I apologise for any confusion or frustration this situation has caused. I understand your concerns, and I'd like to address them in detail.

Regarding the delivery notification, our records show that we sent both a text message and an email on April 8th at 13:27 to inform you about the scheduled delivery. Our system indicates that you opened the email on April 9th at 19:19 and that the text message was also delivered to your handset. We strive to provide ample notice to our customers to ensure they're prepared for their deliveries. We do also inform you in the text and email how many people are required for delivery.

However, I acknowledge that there might have been a misunderstanding or oversight on your part.

Concerning the failed delivery charge, this is in our terms and conditions to cover the costs associated with unsuccessful delivery attempts. "Should the delivery be attempted but nobody is present that can accept the delivery, actual delivery costs will be charged to you, the customer. Please note that the actual delivery costs may be considerably more than you paid during the checkout process."

We try and absorb as much of the delivery charge to keep delivery costs as low as we can. We however cannot do this if your delivery is failed when you have had adequate notice and have opened the email confirming delivery.

We have not ignored your emails, unfortunately each time you email in the email goes to the back of the queue as we deal with oldest first. Someone will respond to you as soon as they get to your email.

Kind Regards
WorktopHub

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