Wordtune Arvostelua 566

I got charged £95 without my authorisation even though my account still says I’m on the free plan.

I intended to pay 25 dollars a month, but when pressing the deal it took me to a deal about 180 a year 25 dollars a month. I was a little confused but I went back to the home page and did the same deal of 25 dollars a month and the same thing popped up and I just assumed that it was another deal. When trying to pay it charged me 180 dollars for business class and there was no way to cancel my order. I didn't even click on the business deal but it somehow took me there. I try to contact them but they still haven't answered. I dont mind paying 25 dollars but 175 dollars is ridiculous I just want the rest of my money back. The fact that they dont have any other way to contact them like an email or phone number but through a social media account is also ridiculous.

Update:
They were able to get back to me and gave me a refund. They downgraded my offer to monthly and they canceled my subscription so it won't renew by itself. They also gave me a 15% discount if I want to renew with them for another month.

As a professional writer, I used to promote this software as a must-have...until venture capitalists took hold of it, and now it's honestly more hassle than it's worth. Not only has it hidden the majority of its better aspects behind a paywall, (fair enough I suppose) its latest genius decision requires users to log on through a temporary e mail link. Why? Not only does this rarely work, on occasions it has snapped my work, resulting in the loss of the work in progress.
This is really short-sighted and undoubtedly aimed at reducing the small amount of people who cheat the system. As a result, the software is no longer stable to use. AI apps move at a fast pace. I fully expect this one top continue to lose tractional and be taken over by one of the big players in AI development within a year. A pity, as it had great potential. There is a management lesson in here somewhere.

These people scammed me of $100.
I never subscribed to Wordtune. Then I see that they've been charging me $24.99 a month since September of last year. I checked both of my email addresses and neither had a premium subscription plan. I wrote them saying they were fraudulent charges and that neither of my email addresses were subscribed to Wordtune. They replied that apparently I was subscribed with some @privaterelay.appleid.com email address (I have no idea why or how) that I didn't know I had, and that therefore they're only refunding me for one of the five months that they charge me. They're pretending like they're being really cool for returning 1/5 of the money they have stolen from me, but have opted to keep the remaining $100. I am trying to dispute the charges via my bank, but just be forewarned.

Update: they're doubling down on charging me even when I reiterated to them that I never signed up for, nor used their service. Apparently, Wordtune does not care if they are charging someone for a service they never signed up for.

No wonder they have an F rating in the Better Business Bureau website!

If writing is a big part of your job, GET THIS. I have a very small business and copywriting is my bread & butter. Wordtune helps me write better content that's still infused with personality, as it allows me to edit. Over the years, its machine learning has picked up so much about my clients that I barely have to correct product data!
It's truly impressive what they've done with the platform over the years. I love and recommend Wordtune to everyone I know in the business :)

No customer support AT ALL. There's NO EMAIL, NO PHONE, NO LIVE CHAT- Nothing.
I cancelled my subscription 4 days before renewal and they charged my CC. Have done a chargeback and will get my money back, but what a scam!!
Guess they are desperate now as the company is totally redundant. ChaptGPT does everything they do for free. So does Grammarly's free version.
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Thanks for the reply below. The problem is you guys DID NOT cancel my subscription despite me emailing you to do so. Taking the excuse that a customer can cancel from the account is dishonest.

There is no customer support service !!!!
There is no customer support service !!!! Only Bots. Wordtune has been down for three days now and all I get is "Log Out","clean your cache", "Log Back", despite explaining that I only work on incognito mode. Interestingly, the glitch started as soon as they started advertising their Wordtune for business. There are many more new providers out there, so I'll ask for a refund of my subscription. Don't spend your money and time with these guys. They will let you down at the time when you need their service the most.

Wordtune offered a 1:1 call on Google Meet with their technician whose is profiled on Linkedin as "virtual assistant based in the Philippines, I will never know as he never showed up on the call. Like many others, I remain stranded with no human assistance whatsoever, only automated responses showing that their systems did not read any of the explanations about the issues I am facing. Their latest communication is "Our high volume of requests has consumed much of our time".

Well wordtune makes my typing life easy as I'm constantly typing at all times because of my business.

I couldn't have asked more ways of correcting spellings and grammar so efficient.

Thank you wordtune for such prolific experience.

Did use it in the past and was happy with it.
Did upgrade it to my plus plan today, used it and was suprised with 30 time limit AI re-write. Very bad decision. I cancelled my plan after 5 minutes use.

Not coming back and just lost my money

Makes my life so much easier, thank you!

This app is soooo good! I could really feel the difference when using it!

This Wordtune tool is super useful, I use it a lot! Highly recommended!

The rewording suggestions are very helpful, there is a wide range of options from which to choose, so one can choose the wording that best fits the intention/meaning of the message as well as the personal style of the writer.
However, I find the price for the annual subscription a bit expensive.

I really love it because it is very helpful.

BEST app ever! Always consistent, easy to use, many cool features. This app gives you many options, you will love it! Check it out.

Better than anything… so effective, universally applicable, affordable and easy to use to augment efforts to represent the value of ideas through words. (Something that might well be considered priceless.)

Very useful and friendly