I’m very happy with the panel I ordered. It looks great and fits perfectly in my space. The quality is excellent, and it arrived in perfect condition and right on time. Everything went smoothly from o... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I called to discuss color variation before I ordered. When my contractor opened the last box, the panel colors were slightly off. He made adjustments to placement so the difference wasnt as obvious. I... Näytä lisää
Yritys on vastannut
The product is quite versitile and allowed me to dress up a wall in my entryway that was difficult to design. With Woodup, I could place pictures, shelves, hooks, etc. where ever I wanted then mo... Näytä lisää
Yritys on vastannut
The product is well made, beautiful, and easy to install. The staff is available, friendly, and helpful. Feedback: The panels could use more staples, if you have to cut horizontally to fit, there... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä WoodUpp - USA
Yrityksen kirjoittama
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Yrityksen kirjoittama
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Yhteystiedot
Hickory Street 391, 27030, Mount Airy, North Carolina, Yhdysvallat
- 336 755 2268
4,4
Erinomainen
458 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä WoodUpp - USA
Awesome to hear! Thank you so much for your 4 star review! 🙏
Wish you a great evening! 😊
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
Vastaus yritykseltä WoodUpp - USA
Thanks Jamie!! 👊 Really appreciate it!
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Great product. Easy process.
The ordering process was clear and easy. We placed a large order and a WoodUpp representative reached out right away to work out the logistics for delivery. The product is easy to install and looks great!
27. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
What a lovely review, Andy — thank you! 🌟
Elaina will be so happy to hear this feedback. We truly care about every single order, big or small, and it means the world to us when customers take the time to share their experience.
We hope to see you again soon! 😊
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team
Vastaus yritykseltä WoodUpp - USA
Thank you so much! 😊 We're so happy to hear this. Wishing you a wonderful day, and thank you for choosing WoodUpp! 🌿✨
All the best
Stine Brorsen
WoodUpp Customer Experince Team
Customer service is incredible very…
Customer service is incredible very knowledgeable and helpful. Would recommend them to everyone.
15. huhtikuuta 2026
Vastaus yritykseltä WoodUpp - USA
Thank you for recommending us to others, Rocky! It truly means a lot. 🙏
Elaina says hello and was so happy to hear your kind feedback. It's so great to hear that she was able to assist you with your invoice, order details, and packaging information, and I'm glad everything was clear and met your expectations. 😊
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Return options are awful.
26. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Hi Stefan,
Thank you for taking the time to share your feedback.
I'm sorry to hear that you were disappointed with our return options. I can't see that you've been in contact with our customerservice team regarding your return, and we'd really appreciate the opportunity to better understand your situation and help find a solution. 😊
Please feel free to reach out to us at hello@woodupp.com with your order details, and we'll be happy to assist you further.
We look forward to hearing from you.
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team 🌿
the price is too high, and they charge a very high fee for delivery. quality of your product is…
The quality of your product is excellent; however, the overall price is quite high, especially when combined with the expensive delivery fee. I hope to see more competitive pricing or more affordable delivery options in the future
26. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Thank you, Joan! We really need to hear all the feedback we can get — so thank you so much for taking the time to write this to us!
Thank you so much for choosing WoodUpp — we will continue to develop an even better experience. We are on this journey together with our customers, and feedback like yours helps us improve. 😊
Best regards,
Stine Brorsen
WoodUpp Customer Experience Team
Excellent service
Excellent service! The free samples were sent promptly. Thank you for the great customer support.
20. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Thank you so much, Hiromi! We are really happy the samples arrived quickly. We hope they help you find the perfect fit for your project — feel free to reach out to hello@woodupp.com if you need any help along the way. 😊
Best regards,
Stine Brorsen
WoodUpp Customer Experience Team
High Quality Acoustic Wood Panels.
I have no complaints. High Quality acoustic wood panels going into a recording studio in building.
21. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
So great to hear, Joshua! A recording studio — how cool is that! We hope the panels perform just as well as they look. 🙌
All the best
The US WoodUpp Team
Excellent product, service needs work
The product is excellent. I did three walls with wood slats and love the result.
The delivery experience was a different story. FedEx missed four consecutive delivery commitments over five days. I had contractors on-site and ready to install — they couldn't start because the packages hadn't arrived.
When I contacted Woodupp, they told me there was nothing they could do. I disagree. You choose your shipping partner. That choice is part of the customer experience — and in my case, it was poor.
Great product. Support needs work.
21. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Stan, thank you for taking the time to write this — both your email in the beginning of June and this review. I have read your email, and I want to be honest with you: we could have done better.
You had contractors on-site, a clear timeline, and a project depending on that delivery. Four missed commitments in a row is a really frustrating situation — and when you reached out to us, you deserved more than a short reply. You are right that we choose our shipping partners, and that means we share responsibility for the experience you had.
We cannot always control what happens once a package is in the hands of a carrier, but we can do a much better job of standing by your side, following up actively, and working with you to find a solution as fast as possible. That is what we should have done here — and I am sorry we did not.
Your feedback means a lot, thank you so much Stan! 🙏
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team
Great product—glad it’s finally in stock in the USA!
Other than not really having tracking information as a few others have complained about this company, the items did indeed show up in a timely fashion, and they LOOK AWESOME. Good quality and looks phenomenal (smoked larch). Woodupp has a few features with their add ons also which elevate their product more then other companies. I’ve bought from some of the other popular companies, and I like Woodupp’s accessories best.
20. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Thank you so much, Nathan! We hear you. Improving the tracking and delivery experience is something we are actively working on, not just in the USA but across all our WoodUpp countries. We are committed to making it much better.
And the smoked larch does look phenomenal, doesn't it! 😄 We are so happy to hear our accessories came out on top — that genuinely means a lot to us. Thank you for recommending us!
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team
Vastaus yritykseltä WoodUpp - USA
Thank you so much, Amanda, for your 5 stars! 🌟🌟🌟🌟🌟
We really appreciate it!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
When the product became available I was…
When the product became available I was finally able to order the slats. Boxes were a bit torn up but no damage.
19. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
So happy to hear this, Robert!
Elaina says hello — we wish you all the best with your new Smoked Larch Akupanels. 😊
All the best,
Stine Brorsen
WoodUpp
Awesome panels and it looks great
22. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Thank you so much for taking the time to leave a review — we really appreciate it! 😊
We hope you enjoy your new products, and we look forward to welcoming you back!
Best regards
Stine Brorsen
WoodUpp
Very friendly responsive very helpful
21. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Hi Lukas,
This is truly the heart of WoodUpp — knowing that our customers feel seen, heard, and well taken care of. 😊
We're always here if you need anything at all, so please don't hesitate to reach out. We hope to hear from you again!
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
Wonderful product!
Great products! Very easy to deal with, people are very helpful. We installed the blue oxide and it looks incredible.
21. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
The whole team says hello, and we're so glad everything went smoothly from start to finish. Thank you for taking the time to write this review. 😊
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
product is fantastic
product is fantastic. support in chat and phone responsive. The measuring device online was inaccurate and the shipping separated by several days. And I needed to return the extra boxes I had to order and that is prohibitive in shipping cost.
18. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Hi Kelly,
Thank you so much for taking the time to share your experience! We're really glad to hear that you're happy with the product itself and that our chat and phone support were responsive.
I am so sorry about the frustration caused by the inaccurate online measuring tool and the delayed shipping. The Visualiser tool on our old website only calculated with minimum waste, which is probably why it was inaccurate for you.
Your feedback is so valuable to us, so thank you for this review, Kelly. 😊
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Love the product
Love the product, easy set up on the wall, it’s great quality - and when I had a question on shipping they were very responsive!
21. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Thank you so much for your wonderful review, Brandon! 🌟
We are so happy to hear that you love the product and found the installation easy – great quality is exactly what we strive for at WoodUpp!
And a special hello from Elaina, who was happy to help with your shipping query and make sure everything was on track for you. 😊
Please don't hesitate to reach out if you ever need anything!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
I love this product and the aesthetic…
I love this product and the aesthetic it helped me to create in my Pilates studios. The installation method and supplies needed some tweaking but we figured it out and perfected it in the 2nd and 3rd location installs.
19. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Thank you so much for sharing this, Kristen! 🙌
Briseida showed me the pictures of your Pilates studio with the Classic Oak panels — such a beautiful and calm space you have created! It looks amazing with the end lamellas and LED strips! Well done!
We hope you and all your Pilates members will enjoy the space for a calm mind and body. 🧘♀️
Thank you so much for choosing WoodUpp.
All the best,
Stine Brorsen
WoodUpp Customer Experience Team
Getting Exactly the Right Color
We bought several samples to get exactly the right appearance in our house. Samples arrived quickly. We plan to buy a bunch for our new house.
14. toukokuuta 2026
Vastaus yritykseltä WoodUpp - USA
Paul, this is so exciting — a brand new house with WoodUpp panels! 🙌
When you're ready to place your order for the new house, we're right here to help — just drop us an email at hello@woodupp.com and we'll make sure everything goes smoothly from start to finish. 😊
We can't wait to see how it turns out!
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.