This is my 1st time trying briquette, so bought a selection of fuel from the shop to try, then ordered 1 pallet of Woodlets and 1 of H/W Briquettes a month later. At the shop you get good advice and a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Very clear website and ordering experience. I bought a full pallet of heat logs at a great price, but that was during a sale. Not used any yet and winter will reveal how good they are but if prices s... Näytä lisää
I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... Näytä lisää
Yritys on vastannut
Excellent service as always reasonably priced .Delivery was good as the driver put the pallet right by the shed so we didn’t have to carry them far .
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Yrityksen kirjoittama
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Yhteystiedot
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Yhdistynyt kuningaskunta
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy order and quick delivery
10. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Thanks for taking the time to review us, Jane, we really appreciate it. I hope you have a cosy Christmas and New Year, from all the team at Wood Fuel Coop.
Have ordered from WFC in the past with…
Have ordered from WFC in the past with positive experience each time.
Re-ordered Briquettes - half pallet on this occasion.
As always, friendly/efficient & called me to query my 2 x 1/4 Pallet Order to suggest 1 Pallet and refund for saving on delivery of 1 Pallet, which was much appreciated 👍
Palletline Delivery Driver was a very efficient/friendly Lady who easily delivered the Pallet up my tarmac driveway to preferred position using battery powered/hydraulic trolley - nothing was a bother for her and I think she was 1st Class 👏
All in All, another easy order 👍 Thanks, Graeme
10. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Hi Graeme,
Thank you for the great feedback! I'm really pleased you're happy with everything - it's really important to us that you get the best possible service. And I'm glad we helped you save a bit of money as well!
It's great to hear that Palletways did their job so well - I'll pass that on to them. :)
Have a lovely Christmas and New Year, from all of us here at Wood Fuel Coop!
Great service and quality product.
Speedy delivery. Well packaged on pallet which was whisked straight into my garage.
Woodlets logs burn well, clean to handle and are easy to stack in the packs.
9. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Thank you Phil, I'm glad you received your pallet safely and easily. Enjoy your briquettes - and have a lovely festive break! Best wishes from all of us at the Wood Fuel Coop.
Everything is excellent apart from the…
Everything is excellent apart from the delivery which I know is not down to them but palletways - who never give enough notice! The eco logs I buy are fantastic and they get processed really quickly. I would def recommend them. Am v happy. The staff are friendly and customer service is great and apart from the delivery they would get 5stars
9. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Thank you for your review Jane; I am so sorry Palletways didn't give you proper notice - we will keep reminding them how important it is to communicate properly.
I'm really pleased you are enjoying the heat logs and that the rest of our service was up to scratch. We do appreciate the feedback!
Have a lovely Christmas from the Wood Fuel Coop team!
Quick delivery
Quick delivery, super hot and clean burning bricks - all warm and cosy for Christmas 😀
9. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Hi Charlotte, I'm so glad we can help you have a cosy Christmas! Thank you for your review and have a lovely festive break. Best wishes from all of us at the Wood Fuel Coop!
Super good quality RUF briquettes, highly recommend dealing with Wood Fuel co-operative
Super fast delivery and nice and easy to deal with. Made a mistake the previous year and the RUF briquettes didn't burn properly, no issues with this company and a full refund was immediately actioned, now that's A+++ customer service. This recent order is burning just great, thank you.
8. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Hi Garry, I'm so pleased your latest order is working well for you and that we were able to help you with the previous issues. From all of us at the Wood Fuel Coop, have a lovely Christmas and New Year!
Vastaus yritykseltä Wood Fuel Co-operative
Thankyou Tracey, I'm so pleased you had a good experience with us! We really appreciate you taking the time to review us. Have a lovely Christmas and New Year, from the whole team at Wood Fuel Coop.
This company is consistently very good
This company is consistently very good
Extremely helpful and honest staff
Even refunded me after paying as the courier service charge was less than the original cost
1. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Hi John, Thank you! It's lovely to hear your postive experience, we really appreciate the feedback. From the whole team at Wood Fuel Coop, I hope you have a lovely Christmas and New Year.
Vastaus yritykseltä Wood Fuel Co-operative
Thank you! Have a lovely Christmas and New Year, from all of us at the Wood Fuel Coop!
Delivered on time by a happy man.
8. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
That's lovely, thank you! I'll pass on your thanks to the Happy Man at Palletways! Have a great festive break, from us all at Wood Fuel Coop. :)
A great family business - used them over several years now.
A great family business. So friendly and well-organised and we like the new ‘express bundle’ options - great for when a whole pallet would be just too much. The quality of the briquets etc is first class, good advice given when needed and the delivery was exactly as requested - left safe & dry in garage as per our instructions.
4. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Thank you Shona, we really do appreciate your loyalty and I'm delighted you're happy with everything. Thank you for your lovely review. :) Many thanks, Ashley
Vastaus yritykseltä Wood Fuel Co-operative
Thank you Lloyd, I'm so pleased everything went to plan. Thank you for taking the time to review us. Kind regards,
Ashley
Great products at reasonable price.
4. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Thanks for your review, we really do appreciate it. Kind regards, Ashley
High quality products
High quality products
Burn well with incredible heat.
Easy to use on line service.
Excellent communication from placing order to delivery
3. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Hi Irene, thank you for your review, I'm delighted that everything is working well for you. Kind regards, Ashley
Vastaus yritykseltä Wood Fuel Co-operative
Thank you Keith, I'm so pleased you are happy. Kind regards, Ashley
Sustainable briquettes
I love that the briquettes use industrial waste as it were. All delivered on time and with help to get into store. The briquettes we order all burn well, just as the information tells you.
Enjoy using this company
27. marraskuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Thank you for your review. As you say, it's great that all the briquettes use pure wood waste - turning material that would have been discarded into top quality firewood, with no additives at all. I'm pleased to hear you're happy with everything - thank you for letting us know! Kind regards, Ashley
fantastic alternative to coal
I have a multi fuel stove with a back boiler. All our central heating and hot water come off the fire. I was using coal for years because chopped wood just didn't get hot enough. I was looking for a sustainable alternative, and i have now used Beech Nestro on my fire for around 7 years and have never looked back.
The folk at woodfuel co-op are always super helpful when Ive contacted them, the prices are comparible to what my neighbours are paying for their gas central heating, and its cheaper than my coal bill was and I love that i buying from a co-op too. 5 gold stars!
4. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Hi Ruth, what a lovely review! I'm so pleased the Beech Nestro are working so well for you - they really are excellent. Thank you for your kind words about the team here as well; we very much appreciate it. Kind regards, Ashley
The company was very easy to deal with
The company was very easy to deal with. I asked a question which was quickly answered.
When I placed my first order the process was very simple & efficient as was the delivery process, thank you.
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wood Fuel Co-operative
Hi Josephine, thank you! It's great to hear that you are pleased with everything - enjoy your wood fuel! Kind regards, Ashley
Fast delivery, excellent product.
Fast delivery, reasonable price, excellent product.
On this occasion I got the Nestro beech logs. Very little dust, longest burning logs I ever had, about 90 minutes for half a log in my small burner. Bit of flame throughout.
2. joulukuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
Hi Chris, the Beech Nestro are fantastic and I'm glad they performed well for you. Enjoy! Kind regards, Ashley
Mixing a pallet is really easy and a…
Mixing a pallet is really easy and a great way to buy and good value. Great delivery service from Palletways who we also very helpful.
25. marraskuuta 2025
Vastaus yritykseltä Wood Fuel Co-operative
HI Malcolm, I'm glad you like our Mix Your Own Pallet option - it is very popular. Palletways do a brilliant job and I'm glad they held up their end of the job as well! Kind regards, Ashley
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