Withgifts Arvostelua 

309
TrustScore 2/5 tähteä

1,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Ich habe einen personalisierten Blumenstrauß bestellt inkl namen der kinder alles in 3D komplett. Es war KEIN 3D Druck und es sah nicht ansatzweise wie auf den gesehenen Bildern aus. Lasst bloß die... Näytä lisää

Saanut 1/5 tähteä

Load of cr@p. Picture on website and Google shopping shows a lovely plush mothers day gift of a bunch of Daisy's with hand sewn names. What arrived was a picture printed onto a flat cushion. Absolute... Näytä lisää

Saanut 1/5 tähteä

BESTEL HIER NOOIT >Bestelde wat op de site een mooi pluche boeket leek voor moederdag, (met losse bloemen waar ieders naam op staat) krijg ik een billig kussen in de vorm van een boeket met de namen s... Näytä lisää

Saanut 3/5 tähteä

Although I do love how the item came out, I really wish they would’ve used better quality materials considering the price it was. The cup was threaded differently from the lid. It does not sit in the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lahjatavaraliike

Yrityksen kirjoittama

We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers. Providing perfect products and services for every customer is our service tenet!


Yhteystiedot

1,9

Välttävä

TrustScore 2/5 tähteä

309 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 77 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,9

Kaikki arvostelut

(309)

36 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

I have ordered a photo clock and I…

I have ordered a photo clock and I haven’t received it yet. I would like to be refunded, but what I will do I will call my bank to take care of this matter. This was a wedding gift for someone and it has an arrived yet thank you.

2. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Under normal circumstances, we will track our customers' products. The delivery may fail due to the address. Please provide us with your order number or email address. We will make further inquiries and follow up.
Please feel free to contact us directly at sale@withgifts.com
Have a nice day!
Sincerely,
[sale@withgifts.com]

Saanut 5/5 tähteä

Great present for my boyfriend

Great gift for my boyfriend who wants to go to every national park in the USA lol.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Saanut 2/5 tähteä

Took months to arrive

Took months to arrive, the delivery company never delivered to me and I had to pay extra $10 in order to have my package shipped again.

23. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Under normal circumstances, we will track our customers' products. The slow delivery may be caused by the address. You can contact us to change to another logistics company next time. Thank you for your understanding.
Please feel free to contact us directly at sale@withgifts.com
Have a great day!
Sincerely,
[sale@withgifts.com]

Saanut 1/5 tähteä

Horrid

Horrid. Ordered a necklace a month ago now- it says "delayed transport" at Heathrow for 2 weeks now. I've contacted the seller and I've been told to wait. Honestly shocked at the poor customer service and no help in finding out why my parcel is stuck at the airport for 2 weeks. Never ordering from here again. Silly how the shipping fee was almost £10 when the necklace was just £20 😭😂😂
Stay CLEAR OF THEM. DO NOT WASTE YOUR MONEY.

29. maaliskuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the logistics did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. Generally, delivery is delayed due to some address issues or weather transportation and other reasons. If you do not receive the package successfully, you can contact us and we will track the logistics in real time.
Please feel free to contact our after-sales customer service email directly: sale@withgifts.com

Saanut 1/5 tähteä

When it arrived there was glass…

When it arrived there was glass everywhere and one part was broken I had to fix it myself

10. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com

Saanut 1/5 tähteä

Purchased a plaque for our dog it…

Purchased a plaque for our dog it arrived broken and their response was they will replace but we need to pay the post.

With so many reviews saying same thing it's shocking profiteering off people loss

Update

Asked for a refund as not willing to pay extra for replacement as packaging was insufficient they next advise we can have a refund but taking 30% charge.

Shocking service

20. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com

Saanut 5/5 tähteä

Super cute photo print

Super cute and quick delivery very happy with my purchase

8. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Saanut 1/5 tähteä

If I could give 0 stars I would

Terrible, terrible company! I purchased a memorial plaque for our family dog. I received it on the Tuesday and by the Saturday it was absolutely falling to pieces. I contacted the company and sent pictures 3 times. I was told they could redo but I have to pay more postage (even though their website states it is their responsibility to pay postage costs) I asked if they could assure me the same thing wouldn’t happen again, they told me to pick another product, I explained I didn’t want another product and would like a refund. They offered me a 20% refund as compensation! I stated I wanted a full refund as the product was faulty. They are still refusing a full refund. Do not deal with this company!! Save your money and shop elsewhere!

8. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com

Saanut 1/5 tähteä

NOT weatherproof, misleading

The product itself is not as advertised, lasted 3 weeks before the whole photo on the front peeled off and ripped. It is not UV coated it is a sticker on a plaque. After contacting the company about the issue was told I could pay for shipping for a new one to be sent out, which is suitable if the product was faulty but this product is not suitable for the outdoors and I won’t pay shipping for the same product to do the same thing again. The description states it will withstand elements for years to come, this is incorrect.

6. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com

Saanut 1/5 tähteä

Rubbish

Everything really. Delivery was a disaster and the product itself was absolute rubbish! Did not even use it as too poor.
I would haave given no stars if I could.

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

Saanut 1/5 tähteä

It's alright

When I received the gift the pictures were cut janky then placed on the locket, not at all like the advertised photo. Then, the chain broke right away when trying clasping it. The receiver of the gift still loved it though, so it's not too bad.

13. maaliskuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

Saanut 1/5 tähteä

Late, Damaged, poor quality

Item arrived late. I paid £20 for priority delivery which is 2-5 business days it took 12 days.when I did receive the item I only had to look at the state of the box to know something would be damaged. Not surprisingly the item was damaged along with the quality of the being poor and slanted.overall paid £50 for this and as another user has said I am almost embarrassed to give this as a gift. I am annoyed with myself as I am usually very diligent when checking reviews before buying anything on this occasion I didn't and wish I had. I have sent an email to the sales team and intend to PayPal if issue isn't resolved.

19. maaliskuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

Saanut 5/5 tähteä

Ordered a gift for Valentines day

Ordered a gift for Valentines day. arrived with a small defect but they straight away replied to my email suggesting they will make the product again and send right away. from China to Australia delivery was under 5 business days which was super quick.

thank you to all the team involved.

1. helmikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Saanut 2/5 tähteä

I never received what they offered me

12. helmikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Sorry that you did not receive the package successfully. Under normal circumstances, we will track the customer's products. It may be due to address reasons. You can provide us with the order number or email address, and we will further inquire and track it.
Please feel free to contact us directly at sale@withgifts.com
Have a nice day!
Sincerely,
[sale@withgifts.com]

Saanut 1/5 tähteä

Don't waste your money... you won't get it on time!

Really over priced for the productit is!!
No return or refund option.
Didn't turn up until weeks later.
Poor communication.
Wouldn't purchase from here again.
£50 out of pocket for a blanket I could have bought for £3 in any local shop!!!

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

Saanut 3/5 tähteä

Wrong blanket

The blanket we received wasn’t even the right color or design, it was a blanket that wasn’t even on any of the pictures. Everything else came looking great and really cute

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

Saanut 1/5 tähteä

4 Months and I still haven't received…

4 Months and I still haven't received my national park map.

9. joulukuuta 2023
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Sorry that you did not receive the package successfully. Under normal circumstances, we will track the customer's products. It may be due to address reasons. You can provide us with the order number or email address, and we will further inquire and track it.
Please feel free to contact us directly at sale@withgifts.com
Have a nice day!
Sincerely,
[sale@withgifts.com]

Saanut 1/5 tähteä

My daughter plugged in light which…

My daughter plugged in light which started smoking and now has black burn marks on plastic. This can’t be used as a light because it will burn your house down!!!

18. helmikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

Saanut 1/5 tähteä

Wrong moon phases with dates …

The moon phases I ordered were not correctly printed on The light. Not even close to The actual moon phase and what it looked like., so it completely defeated the purpose of this gift. My moon at 3.3.91 is almost full.. And my husbands moon is 5.17.88, his was literally the perfect fit to match what was missing on mine.. What was sent was not that at all.

15. helmikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

Saanut 2/5 tähteä

Pictures were duplicated

Pictures were duplicated. The same picture was duplicated larger than other pictures that were then made rather small which could have been larger vs the same picture that was put in two larger places. The lights have no way to be attached/mounted, including the battery supply. I then glued all the lights to the back as to create a nice back lighting which highlighted the wall itself. My choice was to use them to highlight our faces in each picture vs randomly. I then glued the power source to the back in a way the on/off button was accessible while mounted to the wall. Which then meant I had to glue spacers as well to keep the picture as a whole level and flush with the wall. As well as making sure the power source wouldn’t scratch the wall. I also opted to attach different hardware for it to be hung optionally per her preference. Overall she loved it. Perhaps because of my own efforts to make it that much more than it originally was. I understand the goal is customer satisfaction as well as cost vs profit. My suggestion would be to put more focus on customer thoughts as they will then recommend others to make purchases or not.

15. helmikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.c​​om
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.c​​om]

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