Withgifts Arvostelua 

309
TrustScore 2/5 tähteä

1,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Ich habe einen personalisierten Blumenstrauß bestellt inkl namen der kinder alles in 3D komplett. Es war KEIN 3D Druck und es sah nicht ansatzweise wie auf den gesehenen Bildern aus. Lasst bloß die... Näytä lisää

Saanut 1/5 tähteä

Load of cr@p. Picture on website and Google shopping shows a lovely plush mothers day gift of a bunch of Daisy's with hand sewn names. What arrived was a picture printed onto a flat cushion. Absolute... Näytä lisää

Saanut 1/5 tähteä

BESTEL HIER NOOIT >Bestelde wat op de site een mooi pluche boeket leek voor moederdag, (met losse bloemen waar ieders naam op staat) krijg ik een billig kussen in de vorm van een boeket met de namen s... Näytä lisää

Saanut 3/5 tähteä

Although I do love how the item came out, I really wish they would’ve used better quality materials considering the price it was. The cup was threaded differently from the lid. It does not sit in the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lahjatavaraliike

Yrityksen kirjoittama

We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers. Providing perfect products and services for every customer is our service tenet!


Yhteystiedot

1,9

Välttävä

TrustScore 2/5 tähteä

309 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 77 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,9

Kaikki arvostelut

(309)

36 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

It doesn’t look like the picture we…

It doesn’t look like the picture we provided

25. kesäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com

Saanut 1/5 tähteä

Horrible

Horrible. Couldn't change the shipping address.

6. heinäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for contacting us and letting us know about your problem, your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If there is a problem with your address, please feel free to contact our after-sales customer service directly by sending an email to: sale@withgifts.com

Saanut 1/5 tähteä

The pictures and product description is misleading!

First they state it takes only a few days to make your customized item and then shipping is 5-15 days. A month later, product finally received. Opened package and laughed. It wasn’t anything like it was described in description or photos on the website. Baseball themed door mat to be used outside or inside. One picture appeared to a have a rubber backing for slip resistant. I received a bath mat, with fabric sewn on both sides. I emailed their sales dept and even sent pictures to only get a reply it is slip resistant and can be used outside. I replied again I have tested it and it is not slip resistant and not usable outside unless you would like it to be blown away by the wind. You will not get what you expect!!!

1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Hello, our floor mats are suitable for indoor or outdoor use. If you are worried about it being blown away by the wind, you can put some small items on it to fix it.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com

Saanut 1/5 tähteä

Absolutely terrible product!

Absolutely terrible product - can't see the picture inside or writing. Total scam! to hard to send back as you have to pay to get it back to China. NEVER USE!!!

28. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com

Saanut 1/5 tähteä

DO NOT SHOP at Withgifts.com

DO NOT SHOP at Withgifts.com. They sold me a sign for $49.99. It arrived cracked in 5 places. They refuse to reimburse me. I have emailed with them 6 times back and forth and finally they agreed to give me 70% refund but only after I ship the broken item back to China on my own money. The item arrived and it is completely broken and scratched and made of crappy plastic. AVOID this scam company at all costs. They will sell you junk and refuse to return and refund even though my item is completely unusable. TERRIBLE ONLINE SHOP!!! NO NO NO.

I’ve been back and forth with their customer service. They have offered the following: 1. We can redo it for free
2. Return the product for full payment, but we cannot afford the shipping fee
3. If you don't want to return it, we will refund up to 50%

This item ARRIVED CRACKED IN MULTIPLE PLACES. IT IS UNUSEABLE! DO NOT SHOP HERE EVER!! Even though online they write a “FULL COVERAGE Return Policy that withgifts is responsible for return postage fees…if you received any broken item” they do NOT honor this statement. They are LIES LIES LIES and CHEATS. Do NOT shop here if you live in the United States.

24. kesäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com

Saanut 1/5 tähteä

Poor quality and service

I spent £56 on two products, the quality was very poor, you can barely see the photographs printed very blurred
Emailed to ask for refund or replacement and was told it’s normal for the photos to print like that and was offered a 10% refund for an unusable product. This was then eventually raised to 30% refund but no more that has still not been refunded

12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We have filed a refund application as required and are waiting for the bank to approve it. Please wait for some time and it will be processed as soon as possible.
Please feel free to contact our after-sales customer service directly by sending an email to: sale@withgifts.com

Saanut 1/5 tähteä

Don't buy from them

Send all the pieces and correct the spelling errors. Oh and don't ask for more money to send a replacement

14. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com

Saanut 5/5 tähteä

Pet Memorial Stake

I ordered a pet memorial stake for the garden, I liked the design when it popped up on the google search. After I ordered I read some really negative reviews about products being poor quality and arriving from China broken so I was a bit dubious however the product arrived well packaged and protected and its just perfect. I would recommend and would order again.

20. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Saanut 4/5 tähteä

The item was perfect

The item was perfect. The price was a little expensive but that’s okay. Delivery was pretty lengthy though.

3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Saanut 1/5 tähteä

Disgusting experience FALSE ADVERTISING

Disgusting experience. DO NOT ORDER FROM HERE!

Edit: as per the comment from this company I emailed again, for them to again tell me, despite them telling me to email again, They would still not help and wanted me to repurchase a product that was faulty. So they also try to appear good with lies in their responses.

Original:
I ordered a memorial plaque for our family dog. On its website, it claims it is durable and weather-resistant. It was placed in a pot plant under our patio. It claims "will last years to come". 7 months after ordering it (6 months of having it. It is destroyed the entire image writing everything is gone! My 7-year-old son was devastated. I emailed, because of their "last years to come" claim, saying it is less than a year old and destroyed! They said sorry it is outside the 90-day replacement policy you can order a new one. AS IF I would order something again from a company that has false advertising and terrible customer service.

8. kesäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com

Saanut 1/5 tähteä

Our cross has broken already

Our cross has broken already.
Very poor quality.

6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email: sale@withgifts.com

Saanut 1/5 tähteä

I thought it would have been larger in…

I thought it would have been larger in size as I needed for a greenery wall in my home and it was delivered broken.

22. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service again email directly: sale@withgifts.com

Saanut 2/5 tähteä

Not too happy

The personalized product I received had not been checked before sending. The writing in the inside has the first letter of the name on one line and the the rest of the name on the next line. I sent a picture to confirm I was telling the truth. I just wanted a great Father's Day gift for my husband. I was then asked to pay shipping again (another $10) to have a corrected one sent. I decided to just go with a refund instead and was told I could only get a 20% refund. I know it was a mistake but I feel that since it was a mistake made by the seller it should have been corrected at no extra cost to me. I did receive the 20% refund and i will give him the inferior piece. I will not be purchasing anything else from this seller.

17. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service again email directly: sale@withgifts.com

Saanut 1/5 tähteä

Broken merchandise

Broken merchandise. Many people has the same problem. I contacted their customer service and they DO NOT do anything about it.
Their reply is automated.They have ZERO customer service.
DO NOT BUY from this company. You will waste your time and money.
They give same answer to everyone who gives bad reviews.
It is automated
READ THEIR RESPONSE TO EVERYONE GIVES BAD REVIEWS.
They do not take care of customer’s problems
DO NOT BUY

7. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service again email directly: sale@withgifts.com

Saanut 2/5 tähteä

I ordered some personalized ties and…

I ordered some personalized ties and the decal placed on the tie was not straight. Not great quality.

1. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service again email directly: sale@withgifts.com

Saanut 1/5 tähteä

Poor quality, poor customer service

The address plaque I ordered was very cheaply made , did not look the same as was in the ad photo. The numbers and letters were so small you can't even see from the street. I sent photos that they requested ,they just said you got what you ordered.
I wanted to exchange it for a different product. Again they said you got what you ordered. I wish I would have checked their reviews before ordering. I don't recommend With gifts they don't stand behind there products, and they don't care about customers satisfaction.
Update
After getting the response on Trustpilot, I contacted Withgifts again , again refused to honor their exchange policy. I've asked for a refund but I doubt I'll ever see it.
I stand by my 1 star review.

18. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service again email directly: sale@withgifts.com

Saanut 1/5 tähteä

It was never delivered

It was never delivered and have been told that it was. The pictures that were sent as proof wernt of my house and it was signed by someone I don't know. Have tried to talk to the delivery company and was just told that it was delivered and it wasn't. My mothers day with my mum was ruined.

7. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Thank you for taking the time to report a logistics issue to us. We are sorry that the product you purchased did not arrive at your address, your satisfaction is our top priority. If you do not receive the package please contact our after-sales email in time, we welcome the opportunity to correct the problem and provide you with the best solution. Please feel free to contact our after-sales customer service again directly via email: sale@withgifts.com

Saanut 1/5 tähteä

This company charges for DHL express…

This company charges for DHL express service and than sends it economy service to Ireland. And it takes ages do not buy from these usual chinese companies they are all in it for ripping of customers and than respond to you with poor English

9. toukokuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Under normal circumstances, we will track our customers' products. Due to address or weather transportation reasons, delivery may fail or be slow. You can provide us with your order number or email address. We will inquire further and follow up.
Please feel free to contact us directly at sale@withgifts.com
Have a great day!
Sincerely,
[sale@withgifts.com]

Saanut 5/5 tähteä

I was a bit hesitant about ordering…

I was a bit hesitant about ordering this but after receiving it I couldn’t be more happier with it 😀 Thank you I absolutely loved it 🙏

5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Saanut 1/5 tähteä

Disappointed badly as never received item

I have placed the order a month ago and till now I didn't receive the order. I couldn't even trace the location of the order. This is so disappointing as I couldn't get the order as per planned date and it is supposed to be a surprise gift for my family. Now I don't have hope also that I'll get my order and requesting to pay back my money.
I would not go for this option again.

19. huhtikuuta 2024
Oma-aloitteinen arvostelu
Withgifts-logo

Vastaus yritykseltä Withgifts

Dear customers,
Under normal circumstances, we will track our customers' products. The delivery may fail due to the address. Please provide us with your order number or email address. We will make further inquiries and follow up.
Please feel free to contact us directly at sale@withgifts.com
Have a nice day!
Sincerely,
[sale@withgifts.com]

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