Winebuyers Arvostelua 

Great offer on some English sparkling ordered on Wednesday arrived on Friday, zero complaints

Very helpful in response to queries about delivery. It was well packaged and delivered in good time. We have not tasted the wine yet but sure it will be good.

Delighted ….sourced my first order from WB which is our favourite house wine. Great price, fast delivery, superb comms throughout and really well packaged.

Will definitely use again and highly recommended.

Good communication,
Ease of use.

It’s a potential great app. I like fine wine and champagne so choice is a little challenging `but sometimes the odd gem comes along for me to make the subscription worth it. Just do your research and see what works for you

My order didn’t arrive

Credit where credit is due, my order arrived quickly but the supplier sent the wrong vintage (a 2022 instead of a 2021, which was specifically the one I was after. I reached out to Winebuyers customer service team who responded very quickly offered a solution. The incorrect wire was collected and the correct wine delivered two days later.

It’s situations like these were good customer service really wins business a problem like this could’ve been an absolute nightmare to resolve, so I’m very grateful that they sorted it out so quickly and they have definitely won a customer for life.

The only place I could find selling Guinness nitrosurge cans. Decently priced and quick delivery. I would use again.

I ordered 3 bottles of “award winning English sparkling rose” as a mystery case, which was apparently £55 a bottle RRP (had been relabelled so I still don’t know what it actually is). In any case, it tasted horrible and the quality of the wine was poor. Have poured one bottle away (couldn’t even drink a glass of it) and am stuck with two other bottles. Perhaps I can clean my paintbrushes with it.

Appreciate it was a risk in ordering but others take note! Avoid the mystery case!!

I regularly buy from Winebuyers. Always quick dispatch and good prices.
However, this time the box was left outside the main gate to the stables in the rain, instead of at the (very visible) house - i.e. like every other delivery driver manages to figure out (there is even a sign with arrows pointing "House" and "Stables"!). Box got so wet I had to carry the bottles in by hand.

Ordered and paid for a case of wine in June 2023 , still no sign of the wine or communication from the company despite numerous follow ups. No refund , no wine , no communication. Do not go near.

Beautiful wine and delivered ahead of expected date

Easy to use website. Good prices and comms. Quick delivery, well packaged. Wine very nice for the price.

Ordered a pack of three bottles of English Rosé wine. Arrived very quickly by courier and very well packed. Unfortunately the wine was quite bland, non descript and yellow colour, rather than the usual pink hue of Rosé. Disappointed with the wine but saw some other products on the website which I’m probably going to order.

-- UPDATE ---
My emails were finally returned and they tracked down the shipment. Interestingly they were about to issue a refund when the package actually arrived. Two months late but i guess better late then never.

I understand that most of the confusion had to do with the winery and shipping firms itself and dealing with so many different producers must be hard. Ive updated my rating from 1 to 3 stars. I will give them another try.

--- original review ---
I purchased 4 bottles on 3rd of March, was supposed to be delivered that week. Got a message on March 19th about it being shipped. Late but ok. On April 9th its still not delivered.

Furthermore the phone number on their site is disconnected. Mail to their orders email bounces with technical errors on their side. The other email for support is unanswered.

Not really the experience Id repeat.

arrived as promised. wine not yet tasted

Easy to buy

Purchases 3 mystery pink fizz

Good range of wines at very competitive prices. The website is easy to use, and the ordering process is straightforward.

The customer services team is very responsive, and the goods were delivered without any issues.

I would have liked to receive more updates while the product was being shipped, but overall a positive experience. I would recommend.

Excellent customer service and good communication