Winebuyers Arvostelua 

Unfortunately, the item delivered was not what I ordered. Customer service responds to several emails, but they send out review emails almost daily – asking about my satisfaction. I've now submitted a review and will be getting a refund through the payment service. I expect they'll respond then – what a shame!

This was my first time buying whisky from Winebuyers.com. The seller shipped it very quickly, and it arrived at my home in Madrid within a few days. A pleasant shopping experience.

Merce come da descrizione ben imballata e consegnata velocemente - Consigliato

Delivery within 4 days. Can’t complain 👍🏼

I made a purchase and sent a follow up email which was responded to promptly. My order arrived safe and sound in less than a week

Advertised the wrong amount of bottles for the order, despite how good it sounded on the price. Received 6 bottles out of the 45 advertised.

Offered refund back but nothing in terms of looking after a new customer and dealing with the hassle of sending wine back to Spain.

Not happy with the response on the customer service, felt like they were more superior than a customer.

Ordered three bottles of cacique rum for my dad again from WineBuyers, the rum arrived today safely packaged, my dad is a happy man again.

Many Thanks WineBuyers,
Dan

Envío en un plazo razonable, precio del producto fantástico...

Delivery was a little slow but I suppose that’s to be expected as the wine was coming all the way from France – I was kept up today on shipping and it took about two weeks to arrive so something to bury mind if you’re thinking about purchasing as a last minute thing. Apart from that really good service and I will definitely use again.

Very Good Customer Service AND Packaging. Very fast response and very polite!!

Man... I am in Spain and these guys delivered. A little late, but hey it´s Europe, nothing here is fast. I give them a five stars!

Order made 13th December with a delivery estimate of 19th of December, few days later i got a tracking mail that stated delivery would be made 23rd December, it never showed up and after the new year i contacted the company for an update, response was prompt and they blamed the festive period for the backlog. On the 13th Jan i contacted them again and asked to cancel the order and refund the money, they refused saying the order was still on its way. At this stage i initiated a refund through the merchant as i felt like i was being lied to, and the company has a lengthy history of failed orders ( i found this out after i had ordered). To my astonishment the order arrived January 20th, in fairness it was very well packaged and exactly as ordered, had it come sooner id have been delighted. Overall difficult to assess winebuyers, it feels like they take orders and then hope to obtain the stock later, and often never do obtain it. Hard to recommend them, i would avoid and look for a retailer that carries the stock themselves.

The order arrived a little later than expected, due to delays over the Christmas holidays and adverse weather conditions, however, once arrived in the UK, the delivery was quick and bottles well packaged. The customer support team were very helpful and quick to communicative about the delays on enquiry.

I placed an order on January 2nd and was given a delivery timeframe of 5 business days. Today is January 14th and I still haven't received the order. I've sent several emails and messages via Instagram, but I haven't received a response. I think I've been scammed.

Great,nice and quickly delivery

Great range of tequila, order quickly arrived direct from Spain. Took slightly longer than expected but well worth the wait.

No issues here, would recommend 👍🏼

Perfect experience. Bought some whisky on a Thursday morning, dispatched Friday, delivered Saturday. Kept up to date with all tracking information on the way. Arrived just in time for the weekend!! Couldn’t be happier.