Excellent customer service. I was travelling abroad and couldn't be back on time for the delivery. I emailed Customer Service to ask if they could arrange the delivery to be made when I returned. I re... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The excitement of bidding till the end can be intense , make sure you understand the total value of the spirit you’re going after. Very enjoyable when you win with prompt delivery, I will be bidding... Näytä lisää
Clear explanation of charges and reserve prices. Payment was fast, and the free collection service made the process hassle‑free. The website is clear and easy to use. The only downside is that the s... Näytä lisää
Yritys on vastannut
I don't generally leave reviews, however I have bought two bottles in the latest auction (early September 2026). I've got my bottles today. To say the packaging is good is doing it down. It's except... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Yhteystiedot
Elixir House, NW10 7SF, London, Yhdistynyt kuningaskunta
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The auction was seemless.
The auction was seemless.
I had a problem with the condition of the item versus the photos on the auction but to their credit it was dealt with very professionally and with no drama, which speaks volumes about the credibility and confidence dealing with Whiskey Auctions…5*
14. marraskuuta 2024
Vastaus yritykseltä Whisky.Auction
Good morning Mr Robertson. Thank you for taking the time to leave us a review, and for your great feedback. We're glad you were happy with our service once we'd discussed your issue. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Smooth transaction+++++
20. marraskuuta 2024
Vastaus yritykseltä Whisky.Auction
Good afternoon Mr Stein. Thank you for taking the time to review Whisky.Auction and for such positive feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Packing for delivery
Packing for delivery , especially cardboard boxes, has to be done properly. The boxes need to be folded flat and the bottles placed in a air bubble package. Not put the bottles into the actual cardboard boxes , thus damaging them while putting them packaging into bigger boxes, for transit..
Furthermore, if your auction house offered 0% sellers commission, you would get more sellers , selling on your site..just saying as a regular seller..
14. marraskuuta 2024
Vastaus yritykseltä Whisky.Auction
Good morning Mr De Silva. Thank you for taking the time to review Whisky.Auction and for your valuable feedback. Best wishes, The Whisky.Auction Team
Thanks to Whiskey Auction for selling my Whiskey
Thanks to Whiskey Auction for selling my unwanted whiskey. From the start (signing up online), there were easy-to-follow instructions and seamless service. The process took about a month (including listing items, the auction preview and the auction), but I expected it all to take longer. I am delighted with the results.
11. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Good afternoon Sharon. Thank you very much for such a lovely review. We're so pleased to hear that you've enjoyed selling with Whisky.Auction. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Good morning David. Thank you for taking the time to review Whisky.Auction and for your great feedback. We've passed this on to the packers. All the best, The Whisky.Auction Team
Always had a good experience
Always had a good experience. If there are questions, they always respond very quickly. Just wish they would expand their services to store bottles purchased also.
1. marraskuuta 2024
Vastaus yritykseltä Whisky.Auction
Good morning James. Thank you for taking the time to review Whisky.Auction and for your valuable feedback. All the best, The Whisky.Auction Team
Overall
Overall, very good but a couple of ideas as minibottle collector:
Lots have a large number of items, specially when are jugs or decantarse
Only two auctions per year looks not appropriate. Might be three or four much better.
30. lokakuuta 2024
Vastaus yritykseltä Whisky.Auction
Good morning Luis. Thank you very much for your feedback and your suggestion for our miniature auction which will be passed to our director. All the best, The Whisky.Auction Team
Great Auction site
All bottles always arrive very well packed. Everything is automated and just works. You can also buy bottles and keep them in their warehouse for a while. Absolute professionals... Everything is top notch with these guys...
23. lokakuuta 2024
Vastaus yritykseltä Whisky.Auction
Good afternoon Brano. Thank you very much for taking the time to review Whisky.Auction and for your kind words. It's great to hear such positive feedback. All the best, The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Good morning John. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Great all round buying experience …
Whisky Auction provide a great service from the point of registration, auction activity and then finally to completion of any purchases including delivery. I have not yet used them to sell but their offering seems very comprehensive.
17. lokakuuta 2024
Vastaus yritykseltä Whisky.Auction
Good afternoon Colin. Thank you for taking the time to leave us a review. It's great to hear that you're happy with our service. All the best, The Whisky.Auction Team
First time buyer
I’ve sold through Whisky Auction, but this is my first time buying. Like the selling experiance I’ve had in the past, purchasing a bottle was simple. They are very clear on fee’s you will incur, this allows you put in a maximum bid know what your final cost will be if it was to reach your highest bid.
Once I’d paid it only took a few days before my bottle was safely delivered, well packed and exactly what was shown on the site.
16. lokakuuta 2024
Vastaus yritykseltä Whisky.Auction
Good afternoon Perry. Thank you very much for taking the time to review Whisky.Auction. It's great to hear you've enjoyed your buying experience with us as much as selling. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Fast response and very helpfull
20. syyskuuta 2024
Vastaus yritykseltä Whisky.Auction
Good morning Terence. Thank you for taking the time to review Whisky.Auction and for your great feedback. All the best, The Whisky.Auction Team
Quick and easy
Quick and easy to follow the instructions and paying for the purchase, communications via email very clear.
18. syyskuuta 2024
Vastaus yritykseltä Whisky.Auction
Good morning Mr Rowley. Thank you for taking the time to leave us a review. It's great to hear your positive feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Excellent service
Excellent service! Very easy process and everything is well organised with very clear instructions. All managed on an online account. Incredibly simple but very effective.
12. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Good morning Kathryn. Thank you for taking the time to review Whisky.Auction and for your great feedback. Do let us know if we can help with anything going forward. All the best, The Whisky.Auction Team
Easy to deal with very professional…
Easy to deal with very professional these guys know there stuff if your a seller or a buyer you will get a good result this is a one stop shop for whiskey lovers.
12. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whisky.Auction
Good afternoon Lee. Thank you very much for taking the time to leave us review. It's great to hear your positive feedback which has been passed onto all of the team. All the best, The Whisky.Auction Team
The whole process is quite simple
The whole process is quite simple. Like any other auction you choose what you want to bid on, place your bid and chose an upper limit and then wait. You are given daily updates on the auction lots when you have been outbid and gives you the opportunity to bid again. Should you be lucky enough to win you are told exactly what you need to pay, including commission and P&P. The rest is done for you so sit back and wait for your winning bids to arrive.
15. elokuuta 2024
Vastaus yritykseltä Whisky.Auction
Good afternoon Mr Law. Thank you for taking the time to review Whisky.Auction and for your great feedback. We're so glad you're happy with our auction platform and process. Do let us know if we can help with anything going forwards. All the best, The Whisky.Auction Team
I was able to bid and go back and forth…
I was able to bid and go back and forth to the lots on auction in a smooth way.
15. elokuuta 2024
Vastaus yritykseltä Whisky.Auction
Good afternoon Mr Jawad. Thank you for taking the time to review Whisky.Auction and for your great feedback on our auction platform. All the best, The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Good morning John. Thank you very much for your review and for your great feedback. All the best, The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Good morning Ian. Thank you for taking the time to leave us a review. It's great to hear your feedback. All the best, The Whisky.Auction Team
Vastaus yritykseltä Whisky.Auction
Good morning Gabriel. Thank you for taking the time to review Whisky.Auction. Your review is much appreciated! All the best, The Whisky.Auction Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.