WhatClinic.com Arvostelua 

Getting a call from them at 6:45AM! This shouldn’t be happening!

I wanted to reach out to share some well-deserved feedback regarding our representative, Nisha. We have been working with WhatClinic for many years, and she is by far the best, most dedicated representative we have ever had. Here is why she is so incredible: Proactive Account Management: She keeps perfect track of our portfolio and always reminds us before our account runs low.
Exceptional Problem Solving: She fixes every single issue seamlessly, whether it’s offering flexible payment solutions or quickly addressing concerns about lead quality.
Unmatched Availability: Her dedication is amazing; she gets back to us incredibly fast, even during off-hours and weekends.
She is so phenomenal at her job that I specifically asked how to leave a public review so everyone can see the caliber of her work. You better treat this employee right because she is incredibly valuable to WhatClinic and one of the reasons why we love working with you!

WhatClinic is the first site I come to as I see it as having reliable information and true reviews.

For me was a wonderful experience. A very good team .

Skin Southwest - can’t recommend enough. Martina is so lovely and been so brilliant with all my treatments…will be going back every year :) 5* from me :)

Excelent medical platform and very happy with the team behind this company

Have been with this company for a few years very happy with the outcome highly recommended

WhatClinic.com is truly an exceptional platform. There is simply no equal to it. Although there are similar platforms in the market, none can match WhatClinic.com in terms of service, support, and overall value. They fully deserve the success and recognition they have achieved. As Risus Clinic Istanbul, we highly recommend WhatClinic.com to everyone.

A lot of effort to verify reviews. This makes the site trustworthy.

I’ve noticed a concerning pattern on WhatClinic regarding how enquiries are handled.

It appears that a single patient enquiry can be distributed or replicated across multiple clinics in a way that generates multiple leads from the same individual. While this may benefit the platform in terms of volume, it creates several issues in practice.

For clinics, this leads to unnecessary competition over the same patient, wasted time, duplicated follow-ups, and distorted performance metrics. Clinics may believe they are receiving unique leads, when in reality they are engaging with the same enquiry repeatedly.

For patients, the experience can become overwhelming and confusing. Receiving multiple responses from different clinics—sometimes triggered by what feels like a single action—can reduce trust and make it harder to make a clear, informed decision.

Additionally, it is concerning that communication between patients and clinics appears to be monitored or accessible by the platform. Even if this is stated within their policies, it raises serious questions around privacy, data handling, and the boundaries of a neutral marketplace.

A more transparent and fair system—where enquiries are clearly unique, controlled, and intentionally distributed—would significantly improve trust on both sides.

I believe the platform has strong potential, but refining how leads are generated and distributed would make a meaningful difference for both patients and providers.

Hi staff
Other people want to use the gym and it hard now because kid all way there at night time can you please put a age limit and time
Valerie

it was professional . with excelled service

Honestly, it's helped us a lot in getting patients and it's worked wonderfully for me. I'm very grateful to WhatClinic.

I had a very positive experience with WhatClinic. The platform itself is clear, well-structured, and genuinely helpful in connecting patients with my work.

I especially want to highlight Georgi, who was extremely professional, responsive, and supportive throughout the process. He took the time to explain things clearly, followed up promptly, and made the whole experience smooth and reassuring. His support felt personal rather than automated, which really makes a difference.

Overall, a reliable service with excellent customer support. Highly recommended

WhatClinic helps me a lot with clinic promotion on Google, getting more overseas patients, even though some of them didn't decide to have the operations with me. I'm happy about your services.

The only reason not to give 5 stars is that I had to separately claim the cashback offer rather than it being automatic, and I rarely receive a response after submitting a refund request. Screening for a location selection error should be done before sending a message to the clinic, as my clinic is located in a remote area, not in a capital or a big city.

Don’t trust this company! They must be paid by the businesses they list on their website because I wrote an honest review and they declined to put it up, clearly they don’t want any bad reviews associated with them which makes them untrustworthy. People have the right to know the bad experiences of real customers so they know what they’re getting into. I booked AYT Clinic (Antalya) that I found through What Clinic’s website and couldn’t go through with the surgery due to my health but they stole £800 from me then refused to give me an invoice! What Clinic clearly knows what type of businesses they support and doesn’t want the bad reviews!

Well the only thing
That I may complain about is that it took long time for approve and publish my review

My experience submitting a patient review on WhatClinic was disappointing and concerning.

Although my review was factual and supported by documentation (including my original surgery report, revision surgery report, and an Australian healthcare document identifying the issue), I was repeatedly advised that it could not be published unless rewritten in a way that significantly diluted the meaning.

For example, I was required to replace factual statements drawn directly from written medical reports with vague qualifiers such as “as I understood”. I was also not permitted to describe the actual surgical technique performed during my revision and was instructed to use wording such as “a different breast lift”, which removes important clinical context for future patients.

I was further advised that second-opinion reports could not be framed as authoritative findings, even when those opinions exist in formal written medical documentation. As a patient, this makes it extremely difficult to accurately explain why a revision was required without introducing artificial uncertainty where none exists.

Another serious concern is that the price I submitted was changed without my consent. I entered the exact amount I paid for my surgery — $7,540 — yet the published review displayed a significantly higher figure ($13,344). This alteration was not made by me and does not reflect the true cost of my procedure. Changing factual financial information undermines the accuracy of the review and may mislead prospective patients.

I also want to note that WhatClinic offered a reframed version of my review, rewritten by them in order to meet their internal guidelines. While I understand the need for moderation, I did not feel comfortable allowing my experience to be rewritten by a platform representative. A patient review should reflect the authentic wording, perspective, and lived experience of the person who underwent the treatment—not a version rewritten by staff. Editorial guidance is reasonable, but rewriting a review on behalf of a patient risks altering the meaning and does not align with widely accepted principles of transparent, consumer-generated reviews. For this reason, I declined to have the platform publish a reframed version that was not written by me.

Notably, this same fact-based review — supported by written medical documentation — was accepted and published without issue on other major platforms, including Google, Trustpilot, and RealSelf.

These restrictions help explain why some practitioners appear to have exclusively five-star reviews on WhatClinic, while the same practitioners show a broader mix of positive and negative patient experiences on other public review platforms.

While moderation to prevent abuse is understandable, these guidelines limit patients’ ability to share clear, transparent, fact-based experiences. Prospective patients should be aware of these limitations when relying on WhatClinic reviews as part of their research.

I find my clinic from what clinic
It is easy to use and find your place and all information
Thank you and I recommend this side for anyone who is looking clinic

My account manager is so responsive and helpful I don’t even know the right words for it!
He has been helping me overcome all of the challanges flawlessly!
Thank you Georgi.