What a Portrait did a fantastic job helping me with a spectacular painting that I will treasure for years to come. They were responsive, understanding, and they created exactly what I was looking for.... Näytä lisää
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I have used Whataportrait more than 10 times now. That should be all the endorsement needed. They produce a quality product, quickly, at a reasonable price point. Portraits are shipped quickly and... Näytä lisää
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I am SO pleased with my experience with Whataportrait! Their website is easy to navigate during the ordering process. The company is very communicative. They give you final approval of the mock-up... Näytä lisää
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I plan to do an oil painting as each of my 10 grandchildren turn 12. The first one was just completed and it is more than beautiful. My first 12 year old granddaughter will love it. This company is v... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whataportrait - We Convert your Photos into Canvas Paintings or Picture Portraits to make your memories forever. Photo Portraits are a great gift for your Loved ones.
Yhteystiedot
8369 NW 66 ST #5761, 33166, Miami, Yhdysvallat
- (888) 406-3377
- help@whataportrait.com
- whataportrait.com
4,9
Erinomainen
215 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent artwork & communication
Excellent artwork & communication. Seller was very responsive every step of the process. When the delivery passed the deadline, the seller immediately contacted the shipping company who tracked it down. Seller even offered to redo the art project if shipping company could not locate it in time.
30. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
Lisa, thank you so much choosing our services! We always strive to provide the best experience for our customers, and we are delighted to hear that you were pleased with the artwork and our communication throughout the process. We apologize for the inconvenience caused to you by the delayed delivery. We are glad that we were able to promptly address the issue and offer a solution to your satisfaction. Your kind and encouraging remarks have greatly motivated us. We are grateful for your continued support and cooperation and look forward to serving you again.
Oil painting of 12 year old granddaughter…
I plan to do an oil painting as each of my 10 grandchildren turn 12. The first one was just completed and it is more than beautiful. My first 12 year old granddaughter will love it. This company is very efficient and employs talented artists. How I wish I could develop portrait painting expertise!
Anyway, the entire process went so smoothly, I was involved and each question was answered very quickly. I am so grateful I was able to find this company,
15. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
Shirley, thank you for acknowledging our efforts and entrusting us with this special project. We understand how special these milestones are, and it is a wonderful idea to present your grandchildren with a bespoke art piece for their 12th birthday. We're honored to have had the opportunity to create this beautiful artwork for your granddaughter and are happy that it resonated with you.
Your warm and kind remarks are a testament to the dedication of our artists, who work meticulously, focusing on every intricate detail to deliver impeccable, best-in-class artwork. We understand the importance of prompt responses and informed communication and it brings us great joy to know that we could walk you through a positive experience.
We value your trust and are delighted to have earned it. We're grateful for your continued support throughout this process and cannot wait to commission exquisite handmade works for your other grandkids!
The whole process was so easy
The whole process was so easy. I emailed the picture and what I wanted and they got back to me right away and then emailed me the completed oil paintings. What I thought was the best business practice is if I didn't like the paintings, they would it right. The paintings were for my Mom and my Aunt and they cried when they opened them, so it was worth it because they loved them.
30. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
Penny, we cannot thank you enough for your trust in us. We're privileged to have created such thoughtful and meaningful presents for your mother and aunt and are touched to know they had happy tears after seeing these beautiful custom portraits. Hearing that you and your family loved the paintings makes all our efforts worthwhile.
It's truly rewarding and gratifying to hear that the entire process was easy and hassle-free for you. Our goal is to provide a seamless and enjoyable experience for all our customers, and it's great to learn that we've succeeded in achieving that with you.
Your kind and warm remarks have greatly encouraged and motivated us. We aim to deliver not just beautiful art pieces but also an experience that touches the hearts of our customers. It was our pleasure assisting you through this process, and we cannot wait to serve you again!
Very good!
Very good experience. They took a smallish and slightly blurry old photograph of my childhood dog and turned it into a masterpiece. I really wish I’d had this done years ago when I first discovered Whataportrait.
22. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
Thank you so much, Nick, for sharing your wonderful experience. We understand how treasured these special memories are, and we're honored to have contributed to creating a beautiful artwork of your beloved pet. Our team takes great pride in delivering top-notch quality work and service to our valued customers, and it's truly rewarding to know that we could live up to your expectations.
We're glad to have brought your vision to life and hope you continue cherishing this masterpiece forever. Your kind, warm words have reassured and encouraged us to continue providing a worthwhile service. We are incredibly grateful for your support and trust in us through this process.
Once again, thank you for choosing us at Whataportrait.com. It was our absolute pleasure working with you, and we hope to have the opportunity to serve you again in the future!
I WAS SO EXCITED TO FIND THIS COMPANY…
I WAS SO EXCITED TO FIND THIS COMPANY THAT WOULD DRAW EXACTLY WHAT I HAD PICTURED IN MY MIND. I AM A VERY HARD PERSON TO IMPRESS, SO I WAS AT THE VERY LEAST, SKEPTICAL, HOWEVER, FROM THE MOMENT I STARTED MY INQUIRY THE CORRESPONDENCE WAS BEYOND ALL EXPECTATION. THEY KEPT ME INFORMED ABOUT EVERYTHING. THEN WHEN THE FINAL PROJECT ARRIVED, I WAS OVERWHELMED WITH JOY. MY ONLY REGRET IS THAT I DID NOT TAKE ADVANTAGE OF THE FRAMING THAT IS OFFERED, TOTALLY MY FAULT. I WILL HAVE MORE PROJECTS FOR THIS COMPANY AND I WILL TAKE ADVANTAGE OF THE FRAMING OFFERED. I LOVE MY PORTRAIT AND EVERYONE WHO HAS SEEN IT HAS BEEN BLOWN AWAY AT THE ABSOLUTELY PHENOMENAL WORK THAT WAS CREATED FOR ME. I WOULD RECOMMEND THIS COMPANY AND I WILL HAVE MORE PROJECTS. THANK YOU WHATAPORTRAIT.
29. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
We are grateful for your encouraging and warm remarks, Cynthia! We're honored to have had the opportunity to bring your vision to life, and it is gratifying to know that we have succeeded in creating something truly special for you. We are glad that this artwork resonates with you and has left such a lasting impression on everyone who has seen it.
Your satisfaction is our top priority, so it is incredibly rewarding to know that our correspondence throughout the process was beyond your expectations and that you felt informed at each step. We strive to deliver impeccable custom pieces to our valued customers, and it's heartwarming to know that you love your portrait and that it has brought you overwhelming joy.
Once again, thank you for choosing Whataportrait.com. Your positive feedback is highly appreciated and will motivate our team to continue outdoing themselves. Your kind words and recommendation mean a lot to us, and we cannot wait to work with you on future projects.
60th Wedding Anniversary
In honor of my parents 60th wedding anniversary, I asked Whataportrait to memorialize their favorite (black and white) photo of the young couple together into a charcoal portrait. I recently received the portrait and it is absolutely beautiful beyond anything I had hoped! I’m VERY appreciative of the effort & skill that went into the artwork. Whataportrait took a simple photo that’s very important to my parents, and turned it into heirloom item that transcends the photo. I have tremendous admiration for the extraordinary skill of the artist to “feel” the image and express that emotion in the stunning artwork. Thank you Whataportrait!
1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
Thank you so much, Chris, for crafting such a heartfelt review! We feel privileged to have been part of such a momentous and special occasion for your family. Your appreciation for our efforts and skill that went into creating this charcoal portrait means the world to us. We understand the immense emotional value the photo holds for your parents, and we're delighted that we were able to transform it into a timeless heirloom.
Your kind words about our artist's ability to 'feel' the image and express that emotion have touched our hearts. It is gratifying to know that the charcoal portrait surpassed your expectations and that we could capture the very essence of the picture and preserve your parent's cherished memory. We hope the artwork brings them joy and serves as a lasting reminder of their love and commitment.
Once again, thank you for trusting and choosing us. We are incredibly grateful for your admiration and support. Customers like you inspire us to continue delivering exceptional art pieces and memorable experiences to our valued clients. It was our absolute pleasure working with you, and we look forward to many more opportunities to collaborate in the future.
Absolutely beautiful work
Absolutely beautiful work! I was amazed and surprised how well it turned out! They did exactly as they said they would and even got it to me early! I HIGHLY recommend this company and will definitely be coming back! Thank you!!!
19. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
We are incredibly grateful to you, Annie, for acknowledging our efforts and awarding us a 5-star rating. We're thrilled to know that you were amazed and surprised after seeing the outcome.
Our team always aims to deliver beautifully handcrafted pieces worth cherishing, and it's great to know we hit that mark for you. Your recommendation means a lot to us, and we are thankful for your trust and support throughout this process.
It was our absolute pleasure working with you, and we can't wait to create more artworks for you in the future!
Highly recommend for a momento
This is my second time ordering a pet portrait. Each time, it has been beautiful and thoughtful. I could not be happier.
30. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whataportrait
Rebecca, we are grateful to you for showing your unwavering support and placing your confidence in us. It's delightful knowing that the pet portrait we created brought much happiness to you.
We endeavor to create timeless, meaningful art pieces that our customers love, and receiving your generous appreciation makes our job even more rewarding and fulfilling. We hope you will forever cherish and value this adorable artwork.
Working with you is always an absolute pleasure, and we cannot wait to have you on board again!
Professional Staff and Talented Artist
This review is based on my first time using Whataportrait service. They are very professional in handling my inquiry and request. Intially, I went for the the 11" by 14" and thankfully, their staff recommend a 24" by 20" for color pencil (the end result turns out to be extremely well!!!), I'm glad they have provided recommendation for a larger portrait size. I had my girlfriend and her dog drawn, and she love it!. Another good thing about Whataportrait is you can request to revise the artwork, but certain elements (like head adjustment) is not reversible. In my case, additional shadow and color (true to the image provided to them) has made major improvements to the artwork (it only took one revision). I highly recommend having another set of eyes (i.e. your friend) to help with the revision.
Their customer service is very attentive to the customer and maintaining email communication is very frequent. They normally reply within 24 to 48 hours.
I will definitely use their service again in the future.
Thank you very much to Whataportrait and their staff!
12. joulukuuta 2022
I have used this company twice
I have used this company twice - both with outstanding quality! Both were pictures of my grand daughters and they captured them beautifully! l would definitely recommend them for portraits of people, pets and scenery. Very affordable for the quality of the results!
6. toukokuuta 2023
Mostly Satisfied
The communication from the time of initially reaching out to the time I approved my portrait drawing was mostly adequate. I had to repeat my request once when being transferred from one representative to another and almost everything was done as requested except for the drawing being done in black pencil instead of brown pencil as requested initially. I wonder if this detail was lost in translation when I was transferred from my initial contact to the next person handling my project. This difference in pencil color was not able to be clearly seen on my computer prior to my final approval being granted, so when I received my portrait I was not 100% satisfied. I am happy with the responsiveness and follow-through to some of my other requests throughout the project completion process. Ultimately, the company sent me so many requests for feedback weeks after receiving my portrait that I decided to go ahead and offer my honest and complete opinion.
23. huhtikuuta 2023
Vastaus yritykseltä Whataportrait
Hello Dawn,
We truly value the time you've taken to provide us with your feedback, and we sincerely appreciate your forthright and comprehensive perspective. Upon revisiting our records, we found that your order for a pencil sketch indicated a preference for the artwork to be crafted in a style akin to the sample image you provided, specifically on a sepia-toned background. However, we could not locate a specific request for the sketch to be executed using a brown pencil.
Our artists were diligent in replicating the composition and artistic technique present in the sample image before sending it to you for approval and subsequently dispatching the finalized piece. Had a request for a brown pencil been made prior to the initiation of the artwork, or had the order been specified as a colored pencil sketch, we would have been more than happy to accommodate this preference.
We hope this clarification assists in resolving any potential points of confusion. Our primary aim is to honor the time, effort, and faith our esteemed clients invest in us throughout the process. Please feel free to reach out if you have any further queries or concerns, as we are always available to assist you.
Pencil portrait was completed in a very…
Pencil portrait was completed in a very reasonable time period . The likenesses were very well done. Process was seamless. Customer service excellent. Product arrived in excellent condition. Very well packaged to prevent damage.
It was my first experience with Whataportrait . I have no hesitation in reccommending this company.
5. huhtikuuta 2023
Vastaus yritykseltä Whataportrait
We are deeply grateful for your fantastic review! It's delightful to know that your experience with our company was highly positive. Your generous comments regarding our customer service and the pristine condition of the delivered product are greatly appreciated. We're thrilled to have left a positive mark, particularly as it was your inaugural interaction with us. Your endorsement holds immense value to us, and we eagerly anticipate future opportunities to serve you.
I wrote a review on my experience with…
I wrote a review on my experience with Whataportrait after my last interaction. I do not intend to repeat it.
15. maaliskuuta 2023
Vastaus yritykseltä Whataportrait
We appreciate your update regarding your earlier review. We recognize and value your decision. Thank you for the effort you made initially to relay your experience with us.
Vastaus yritykseltä Whataportrait
We greatly appreciate your review. It's gratifying to hear that we met your expectations. Your satisfaction holds great significance for us. The experience of collaborating with you was indeed enjoyable, and we eagerly anticipate similar opportunities in the future.
It was as good of a digital copy as you can get
It was a good print. but clearly not hand drawn, it was computer generated. I ordered it thinking that it was actually hand done so I was okay with the price. To find out that it was computer generated was a bit irritating. Very accurate, but not what I really wanted for this gift.
28. helmikuuta 2023
Vastaus yritykseltä Whataportrait
Hey Jodi
We are sorry to hear that you were not completely satisfied with your recent purchase of the artwork. We appreciate all feedback and would like to address the concerns that you raised in your review.
We would like to clarify that all of the artworks we commission are 100% handmade from scratch. We do not use any technology or computer-generated images in our artwork. We take great pride in the quality of our work and are confident that if you have the artwork inspected by any art expert, they will confirm that it is indeed a hand-drawn piece.
We understand that there may have been some confusion regarding the process of creating the artwork. Therefore, we would like to provide you with the intermediate pictures of the artwork that were taken while our artist was working on the piece. You can access the pictures via this link:
https://drive.google.com/drive/folders/17EJ1QCf53loeAsQORAGmDx_gfAs9UueX?usp=share_link
We hope that these pictures will help clarify the process of creating your artwork.
We appreciate your feedback and would like to take this opportunity to assure you and all of our customers that we take great pride in the quality of our work and stand behind our craftsmanship.
Thank you for giving us the opportunity to address your concerns.
I have confirmed the portrait for 3…
I have confirmed the portrait for 3 months many times! I get phone calls to confirm!!! I did confirm at least 5 times!! I paid 3 months ago! I am now requesting a a refund!!! If I don’t receive my portrait by the end of 2 weeks!!
1. helmikuuta 2023
Vastaus yritykseltä Whataportrait
We sincerely apologize for the inconvenience you have experienced. We understand your frustration and appreciate your patience in this matter. We want to inform you that your request for a refund has already been processed as your satisfaction is our utmost priority.
We regret that we were not able to meet your expectations in this instance. We value your feedback and we will use it to improve our services. We hope that in the future, we will have an opportunity to provide you with the service you deserve.
Thank you again for bringing this to our attention. If there is anything else you need assistance with, please don't hesitate to reach out to us.
Very realistic sketch of my…
Very realistic sketch of my grandfather- exactly like the photo I provided.
FedEx lost the original but Whataportrait quickly made a replacement. I'd recommend!
1. helmikuuta 2023
Vastaus yritykseltä Whataportrait
We are thrilled to know that you liked the premium charcoal sketch that we created for you. Most importantly, we cannot thank you enough for trusting us with such a special artwork and sticking with us through the entire process. We look forward to working with you again soon!
They take the hassle out of the process
Super easy to deal with. Both artworks were done beyond expectations and rather quickly. The postage was also prompt. From initial contact to delivery in Australia less than 21days
3. helmikuuta 2023
Vastaus yritykseltä Whataportrait
We work hard to meet expectations like yours intending that the artworks we create could be cherished for a long time and when we get to know that we exceeded expectations, our joy knows no bounds! We feel satisfied knowing that it went so smoothly for you. We cannot thank you enough for working with us to create the beautiful oil painting we did for you and taking the time out to leave these words for us at WhataPortrait.com. We look forward to working with you again soon, Wesley!
Best birthday gift ever
Our cat is named after Brother Cadfael, a monk PBS a mystery from the 80's, and our dog is named after Captain Arthur Hastings, another PBS character from the series Poirot, set in the 1930's. I asked if the artist could paint them in their character's dress and they hit the nail right on the head. The painting is not only incredibly accurate, but beautifully done. When my husband opened it on his birthday he was stunned, in a good way. He probably expected another shirt and was quite pleasantly surprised.
In addition, working with the staff was quite easy. They were pleasant and helpful throughout the process. Thank you Whataportrait!
27. tammikuuta 2023
Vastaus yritykseltä Whataportrait
We are incredibly grateful to you for taking the time to write a detailed review and appreciation for us at WhataPortrait.com. It gives us immense satisfaction and joy knowing that we were able to paint your envision on the canvas. We also cannot thank you enough for choosing us for such a throughtful project for a special purpose and we are thrilled to know that it turned out so special for you and your husband and the entire process of creating it together went so smoothly for all of us. We loved working with you and cannot wait for more such oppurtunities, Chelsea!
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