ליבנת המקסימה מווליבוקס התקשרה לרואה חשבון והסבירה לו את הדברים. זה עזר מולו ופישט את העניין. הייתי רוצה שתהיה יותר תקשורת כזו, מעדיפה שיחות טלפון על פני וואטסאפ. שמחה שאפשר לבקש שיחה מהם. מה שכן, אין... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I've been with them since 2023. They save me huge amounts of time and money-saving accuracy. Everything works perfectly. I can't imagine running my business without them - it's a total game-changer.... Näytä lisää
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I made a mistake by paying for an annual sub at over 5,000 IS while I thought the monthly payment is actually the annual one. Liad who took care of my request acted very proffesionally both sides o... Näytä lisää
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I started using Wellybox about a year ago. Their AI tool worked smoothly, and all was going great - I still didn't find myself writing a review... BUT! Last week, there was a bug in their website, and... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Wellybox automatically scans your emails for invoices and receipts and captures each one, so no expense is overlooked when tax time comes around. Got a paper receipt? We got you covered. Just take a photo & click send, we'll take it from there. Relevant information is instantly recorded wherever you want it to go, saving you hours of tedious data entry.
Yhteystiedot
Ehad Haam 21, 6515103, Tel Aviv, Israel
- (765) 544-3322
- info@wellybox.com
- wellybox.com
4,6
Erinomainen
272 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear that our team was professional, kind, responsive, and effective. We truly appreciate your support.
Fast and effective customer service
I made a mistake when placing my order charging myself more than intended. A member of staff promptly resolved the issue giving me a refund and changing my subscription plan.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear that our team was able to resolve the issue quickly and help adjust your subscription. We appreciate your trust in WellyBox.
רינת מצוינת תודה על השירות
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear that Rinat provided excellent service and appreciate your trust in WellyBox.
Fast and professional
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear that our service was fast and professional. We appreciate your support.
Good product!
Good product!
Good support thank you Wellybox.
Thank you Ido and Liad.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear you’re enjoying the product and received great support. We truly appreciate your trust in WellyBox.
Thank you
Thank you, Miroslav, for taking the time to walk me through the app. You delivered an excellent presentation and truly great client support. Unfortunately, the Wellbox itself did not perform as well as your service.
The app is slow to sync with email inboxes, the rules feature isn’t very effective, and the cost is high for the limited efficiency it provides. Hubdoc is more efficient than WellyBox if we automate forwarding emails into Hubdoc. Also, Hubdoc is better for backups and costs about $15 CAD/month with unlimited usage.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Hello,
Thank you for the thoughtful and detailed feedback, and for your kind words about Miroslav. We truly appreciate you taking the time to share both your experience with the service and your honest perspective on the product.
We’re glad to hear the onboarding and support were helpful. At the same time, we acknowledge your feedback regarding performance, automation rules, and pricing. Our product is actively evolving, and we release frequent product updates aimed at improving syncing speed, automation accuracy, and overall efficiency. Many of these improvements are driven directly by feedback like yours.
We genuinely appreciate your comparison and the transparency in sharing what worked better for you elsewhere. Input like this helps us continue refining WellyBox and delivering greater value over time.
Thank you again for the feedback — it’s an important part of how we improve.
Best regards,
The WellyBox Team
שירות מעולה מליבנת אין עליה!!
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear that Livnat provided outstanding service. We truly appreciate your trust in WellyBox.
The best for small business
The best for small business
Recommend 100%
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear that WellyBox is a great fit for your business, and we truly appreciate your recommendation.
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear you had a great experience with our service and support. We appreciate your trust in WellyBox.
לבנת מעולה פשוט
לבנת מעולה פשוט! אדיבה, סבלנית, סופר מקצועית, מאוד מאוד עזרה לי! תודהההה
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your wonderful feedback.
We’re glad to hear that Livnat provided you with kind, patient, and professional service and was able to help you so much. We’ll be sure to share your kind words with her, and we’re always here if you need anything.
Thank you very much for the clear and…
Thank you very much for the clear and pleasant service.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Excellent service and a truly brilliant…
Excellent service and a truly brilliant product. It saves so much time!
Even though not everything is perfect yet (and it’s clearly evolving and improving all the time), there is real, human, supportive service that helps close gaps and move things forward.
Special thanks to Liad, a true professional who genuinely cares.
Thank you, Liad, for the service, understanding, and high level of professionalism
6. tammikuuta 2026
Oma-aloitteinen arvostelu
ליבנת מדהימה
ליבנת מדהימה
השקיעה מעל 40 דק ונתנה לי הסבר שלב אחר שלב
ונתנה לי להבין איך המערכת עובדת
שירותית ויעילה ברמה הכי גבוהה!!
6. tammikuuta 2026
Oma-aloitteinen arvostelu
WellyBox took my money and then…
WellyBox took my money and then straight up lied about having a cancel button. There is no cancel option, despite what they claim. Once they have your payment, you’re stuck.
On top of that, the service doesn’t even work properly. It scrapes literally any email looking for numbers that aren't even receipts and places them as receipts.
This feels misleading at best and intentionally deceptive at worst. I would not trust this company with your money or your data. Save yourself the frustration and avoid WellyBox entirely.
I'm still waiting to hear about a refund and will be working closely with my bank to ensure this is overturned.
25. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Hello,
Thank you for sharing your feedback.
We’re sorry to hear that this was your experience with the service. It’s important for us to clarify that we do not intend to mislead our customers, and any requests regarding cancellations or refunds are reviewed and handled in accordance with our terms of service.
Regarding receipt detection — the system is AI-based and also allows users to define automation rules and personalized collection settings (such as filtering by senders, document types, and custom rules). These configurations help prevent non-relevant documents from being identified and significantly improve accuracy based on each user’s needs.
Your feedback is important to us and helps us continue improving both the product and the service.
Best regards,
The WellyBox Team
If I could give it negative stars I…
If I could give it negative stars I would. I wanted to try wellybox but I was automatically charged for the year! That is their default setting. Trying to reach support is useless and frustrating. I sent 3 emails, a chat message on Instagram and their "chat support" twice and neither time did I get a reply. The FAQ says go to "Billing" to cancel. Billing only gave me one option Upgrade! I regret wanting to try Wellybox to see if they were a good match for my business. Instead I am spending time trying to cancel with no response!!!! Awful I do not recommend!!!!!
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for sharing your experience with us.
We’re truly sorry for the frustration this has caused and understand how upsetting this situation must be. This is not the experience we want our customers to have. We take billing and support matters very seriously and would like to review your case as soon as possible
They save me huge amounts of time and money-saving accuracy
I've been with them since 2023. They save me huge amounts of time and money-saving accuracy. Everything works perfectly. I can't imagine running my business without them - it's a total game-changer.
Even when I had billing issues after changing my subscription, they handled it immediately with top-tier customer service. You don't find companies like this anymore. Highly appreciated, and I'll definitely stay a loyal client
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your wonderful and detailed feedback.
We’re honored to have your trust since 2023 and are thrilled to hear that WellyBox has helped you save time and money. We’re also glad our team was able to support you quickly with your billing needs. Your loyalty means a lot to us, and we truly appreciate your continued support.
Avoid, really really bad
Awful, not fit for use. Wont make your life easier, imports loads of things incorrectly and basically doesn't work. Can't export to Xero properly (only works in small amounts) and. pulls the wrong information/receipts through. Very, very bad. Then also super hard to cancel.
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Hello,
Thank you for sharing your feedback.
We’re sorry to hear that the product did not meet your expectations and that your experience was frustrating. WellyBox is designed to streamline workflows and save time, and when it doesn’t deliver on that promise, we take it seriously.
Regarding data imports and the Xero integration, this integration is actively used by many customers on a daily basis, and we continuously improve it through regular product updates, with a strong focus on accuracy, performance, and scalability. In addition, the system allows users to configure automation rules and collection settings to reduce the identification and import of non-relevant documents.
As for cancellations, we acknowledge that the process should be clearer and more straightforward, and this is an area we are actively working to improve.
Your feedback is important to us and helps us identify areas for improvement as we continue to develop a more reliable and effective product.
Best regards,
The WellyBox Team
What they don't tell you.....
This app probably works well... if you live in the USA.
If you don't (I live in the UK) then you will be disappointed because for the same subscription cost you only get half the functionality.
There is no ability to link to an Amazon or eBay account. Apparently they are 'working on it'. Fair enough but I think this information should be made much more prominent in their marketing and advertising.
If all it can do it scan through a couple of email address then it won't really save you much time. When you find you still have to sift for much of your data and manually enter it into spreadsheets it's actually annoying to have some portion of it split apart and separately listed, a bit of a mess really....
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for sharing your honest feedback.
We appreciate you taking the time to highlight your experience and understand your concerns regarding feature availability outside the US. We’re actively working on expanding integrations, including platforms like Amazon and eBay, to better support our international users. Your feedback is important to us and helps us improve both our product and communication. If you’d like, please feel free to reach out to us directly so we can better understand your needs and see how we can assist you further.
גאונות של מערכת!!
היום לראשונה התנסיתי במערכת, שוחחתי עם נציגה מאוד מקצועית שמכירה היטב את המערכת, אני מאוד מעריכה את מה שהמערכת הזו נותנת זה חוסך המון זמן עבודה עבורי. תודה רבה
16. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for your feedback.
We’re glad to hear that your first experience with the system was positive and that our representative provided professional and knowledgeable support. We’re happy to know that WellyBox is helping you save time, and we truly appreciate your trust.
Day 1 experience
Day 1 experience:
1) Signed up for 1 mth (shows on their screen). Invoice says they billed me for the full year charge.
2) Chat says they are opened, I waited three hrs with no response
3) Support email address bounced. Found two other addresses on the site, waiting to see if they reply.
4) "Cancel subscription" button the help section describes doesn't exist in the location described, or anywhere else. You can't cancel on your own from what I can see.
5) I find it fishy a review says "shahar helped me and was great" and then the previous review was from a certain "shahar" giving five stars "great product".
6) No phone support or hours of operation listed.
7) I read the other reviews here and it seems someone else was also billed an annual subscription when they chose the monthly option and did not get help. A few others mention billing not being refunded or corrected. I'm really surprised, the marketing and basic product seems so good, but the customer service and billing is a disaster!
Yikes!
My review will be updated if this improves.
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellyBox
Thank you for taking the time to share your detailed feedback.
We’re very sorry for the frustration you experienced, especially regarding billing and support access. This is not the experience we aim to provide, and we take these concerns seriously. We would like to review your case as soon as possible and clarify what happened.
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