Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

All products well wrapped & delivery was excellent. Everything delivered as expected, new product tried, oven cleaner Miniml has been tried out. Really good no horrible fumes or smell really easy to c... Näytä lisää

Saanut 1/5 tähteä

Bought some spices from well easy and they signed me up for a membership I did not want. This was taken from my card with no notification despite your site saying there would be an email. there are co... Näytä lisää

Saanut 5/5 tähteä

The product I purchased were delious and pure ingredients the only thing is when I tried to order again it was saying already have an account so I couldn’t te order

Saanut 1/5 tähteä

Charged £48 Despite Cancelling During the Free Trial Really disappointed with my experience. I cancelled my membership during the free trial because I didn’t want to continue with the servi... Näytä lisää

Yrityksen tiedot


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

985 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 61 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,3

Kaikki arvostelut

(985)

91 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I would be cautious with the automated membership

I was recommended to use welleasy by a coach. I bought a few items and in the check out they kept adding this subscription which I didn’t want and it was almost impossible to remove it. I managed to do it and recently I got an email about the subscription. I said again I didn’t want it. Yesterday £48 came out of my account without my consent. I’m so annoyed because instead of the support team helping me, they just keep selling me the benefits to keep something I don’t want.

4. kesäkuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey Alex!

Thanks every so much for leaving such an honest review.

So WellEasy is a membership grocery store. It's similar to shopping at Costco or Amazon prime. Our members have a 30 day free trial and then £48 membership fee comes out for the year to access up to 50% off RRP. Our prices are fixed so you'll always be saving money on every single shop. In fact our members save on average £250 a year.

If you ever wanted to join our club in the future please do contact team@welleasy.co.uk and we can offer a little welcome gift for you :)

Saanut 2/5 tähteä

I placed an order for the first time…

I placed an order for the first time yesterday. I bought a laundry detergent at a really good price and ordered two bottles. I also added two small items to try. However, it turns out that the attractive prices advertised are misleading, as they didn't have the items in stock. I received an email confirming a refund. Of course, I will still need to pay the delivery fee and will receive the rest of the order... I don't plan to shop there again.

20. toukokuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey there!

I'm so sorry about this. We work hard to maintain a 95%+ stock level at all times and really try to limit this as much as we can. Very very occassionally some products can go out of stock.

We would love to give you confidence on this. If you email team@welleasy.co.uk they've been instructed to offer you a little gift from us on your next order :)

Saanut 1/5 tähteä

What scam membership pay for what a on…

What scam membership paid for what. avoid this site.

9. toukokuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey Lee!

Please do not worry. This is certainly not a scam and if you contact team@welleasy.co.uk you'll be able to get a full refund if you're not happy.

WellEasy is the first of its kind membership grocery store in the UK. Our members pay £48 for the year to access up to 50% off RRP on 4000+ healthy groceries delivered to your door.

We know a membership can seem a little daunting but this is why we have a 30 day free trial so you can see how much you'll actually save.

Have a wonderful day or if there's anything else you need then do let us know!

Saanut 5/5 tähteä

Convenient for all my food orders

I started ordering from WellEasy because I wanted to reduce the number of packages I receive every week for all my various food shopping orders. I love that I can now get most of my essential items from one source instead of ordering from at leat 6 different companies. It turns out I am also now saving quite a lot as I am not paying multiple shipping fees anymore. Win Win situation!

9. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Be careful before handing your details

Be careful before handing your details, if you are considering buying through them.
I have just been charged £48 for a membership I don't want and I have cancelled months ago. I haven't even ordered anything from Welleasy at all!
I have contacted them, they have refunded me.

5. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Poor delivery

Have been ordering from Welleasy for a few years now, normally very happy with the service but my latest order seemed to get stuck at Yodel and took 9 days to arrive which is not really acceptable. My email to Welleasy regarding the delay was answered fairly promptly but I was never given an explanation as to why the delivery was so late. Hopefully it was a one off and my next order will arrive on time.

23. huhtikuuta 2025
Saanut 1/5 tähteä

Shoddy Service and Hidden Fees

I'm extremely dissatisfied with this company. My parcel took an unacceptable ten days to arrive, and it was marked as lost multiple times during shipping. Furthermore, they enrolled me in a membership without clearly disclosing the cost, and then proceeded to take £48 from my bank account without any warning. Bottom line: this company is unprofessional, with both a highly unreliable delivery service and very questionable billing practices. I strongly advise caution if you're considering using them.

29. huhtikuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey Jules,

Thanks for such an honest review and i'm so sorry for the experience you've had. Please know, this experience is far from the norm. All of our orders arrive within 1-2 working days providing there are no courier issues. We'd love to offer you a gift for your next order to reassure you of this.

Regarding the membership fee, we are very similar to shopping at somewhere like Costco or Amazon prime. Our members pay £48 for the year to access up to 50% off RRP on 4000+ healthy groceries delivered to their door.

We know a membership fee can seem a little daunting which is why we have a 30 day free trial so you can really see how much you'll save before committing.

If there's anything we can do, please do email team@welleasy.co.uk and our member wellbeing team will help right away.

Saanut 1/5 tähteä

Terrible customer service

All emails have been ignored asking to cancel my membership. When logged in to the website it stated I had no active memberships however I am still getting emails informing me I am due to be charged. I emailed with plenty of warning and have now been ignored for nearly 3 weeks and charged for the membership I don’t want.

27. huhtikuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey Lolly,

Thanks for leaving this review. Our member wellbeing team can be reached at team@welleasy.co.uk and they operate 24/7. We answer all tickets in under 24 hours and can certainly refund and rectify any membership fee issues you are experiencing.

I've spoken to the team and have been told this has all been resolved.

Anything else you need please do let us know.

Saanut 5/5 tähteä

Exceptional Products & Service

I’ve been using Well Easy for a few months now , their items are off very good quality, I’ve learnt a lot about food recently how UPF are causing weight gain, health issues by changing the way I eat I’m no longer a slave to calorie counting , yo-yo dieting, I’m enjoying eating more healthy knowing there are no hidden preservatives in my food & have already lost over 10lb & enjoying my favourite foods. The yearly membership is clearly advertised on the website & not a scam , food is far cheaper than other supermarkets so savings over a year would not even amount to the £48 , which is also used to support unprivileged families. It’s very hard to find some of these products in supermarkets, health shops so to have them delivered is less stressful.

3. maaliskuuta 2025
Saanut 1/5 tähteä

Order never arrived then arrived 2 weeks later with most items missing

First the order didn't arrive. Could only contact company by email. Their customer service representative sent out the order again and this time, after waiting 2 weeks, some of the products were missing, then when I asked for a refund they sent the incorrect amount. I asked to cancel the membership as there is no option for doing this online oneself.

I sent the invitation to my flat mate to join, as they offer a discount for recommending to friends, before knowing how consistently bad the company was, and he placed an order for £150. It never arrived and actually went back to Welleasy without informing him of this. The money had of course left his account. Welleasy then agreed to send the order out again and when it arrived only one box arrived with only about £40 of the £150 order. He is now dealing with this problem.

By the way, beware, the delivery company Yodel left the package outside the door, knocked once, then quickly walked off. I was there to answer the door about 3 seconds after the knock and yet the delivery person was gone. It could be Yodel scamming customers and stealing part of the order. Either way this is the method Welleasy use to deliver goods.

23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A company that holds all the best…

A company that holds all the best brands and products for healthy lifestyle but at much better prices than the local organic shop.
Delivery is always very quick to arrive and fuss- free.
Highly recommended!

20. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Yet another scam

Yet another scam. After taking £48 for a farcical ‘membership charge ‘ then agreeing to give me a refund they then tried to take yet another £48 and of course no refund .luckily my bank had blocked them from taking more monies and I am applying for a chargeback. I am also reporting to action fraud as I am receiving emails wanting my cash to become a shareholder alongside the repeated attempts to take additional monies from my bank !
They also are adamant they have refunded,sending a fake document saying the refund has been processed when of course it hasn’t

12. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I love shopping here

I love shopping here, the membership helps me save so much money and i can get all my products in one place with fast shipping.

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AVOID!

AVOID!!
It’s ironic the name of this company - in my experience nothing has gone ‘Well Easy’ quite the opposite in-fact!
The subscription is a SCAM!
They get you trapped because you can’t opt out of this subscription…by placing an order your agreeing to opt in to the free trial period but beware it’s difficult to cancel as the website glitches often and you can’t cancel when you log into your online account and surprise surprise you check your bank and the money has been taken!
Basically shop elsewhere, it’s not worth the hassle!

19. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

A con

A con. Bought products. Automatically signed me up to a membership which I never signed up to and no way of contacting them or cancelling

5. huhtikuuta 2025
Oma-aloitteinen arvostelu

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